2009 FORD ESCAPE Steering Problems
808 NHTSA complaints on file
All Steering Complaints — Page 11
THE STEERING KICKS OUT OF POWER TO MANUAL. THIS VEHICLE WAS MADE IN KANSAS CITY AND OTHER VEHICLES FROM THAT SAME PLANT WERE RECALLED FOR THIS EXACT ISSUE, BUT NOT THIS VIN. WHAT'S UP WITH FORD STANDING BEHIND THERE PRODUCTS. THIS ISSUE COULD KILL PEOPLE BECAUSE OF LACK OF CONTROL OF THE VEHICLE. PUT FORD ON NOTICE....A LAWSUIT WILL BE HAPPENING IN THE FUTURE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GAUGE, AND STEERING COLUMN SEIZED WHILE THE VEHICLE WAS DRIVEN 45 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ALTERNATOR WAS REPLACED. THE CONTACT ALSO STATED THAT THE ALTERNATOR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH) WAS CONTACTED AND DIAGNOSED THAT THE STEERING CONTROL MODULE, INSTRUMENT CLUSTER MODULE, AND TORQUE SENSOR SOFTWARE WERE RESET. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT OFFER ANY ADDITIONAL REPAIRS, AND THE EXPENSE OF THE NEXT FAILURE WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 156,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40-45 MPH, THE TRANSMISSION SEIZED AND THE STEERING WHEEL SEIZED TO THE RIGHT. THE CONTACT ALSO STATED THAT THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DRIVER HAD DIFFICULTY MANEUVERING THE STEERING WHEEL, BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO ROD BAKER FORD (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 14149117. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THEN DRIVEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WRITE THEM A LETTER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 111,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CHAPMAN FORD COLUMBIA (3951 COLUMBIA AVE, COLUMBIA, PA 17512) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS ALREADY REMEDIED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 200,000.
I SEE THAT A RECALL WAS OUT FOR EPS ON THIS SUV BUT MINE IS NOT INCLUDED WHY
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED WHILE MAKING A RIGHT TURN. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY AND MADE A KNOCKING NOISE. BILL BROWN FORD IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,000.
TL* THE CONTACT'S AUNT OWNS A 2009 FORD ESCAPE. UPON STARTING THE VEHICLE, AN "ELECTRIC POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT CALLED FOX GRAND TRAVERSE (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) AND WAS INFORMED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE SOFTWARE FOR THE POWER STEERING CONTROL MODULE WAS UPDATED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 5 MPH, THE STEERING WHEEL FAILED TO TURN WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE CONTACT CALLED A LOCAL DEALER (SHEEHY FORD LINCOLN OF GAITHERSBURG, 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.
I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.
I HAVE A 2009 FORD ESCAPE V6. THERE IS A RECALL ON MY VEHICLE DUE TO THE POWER STEERING GOING OUT. RECENTLY MY STEERING WHEEL HAD STARTED SHAKING REALLY BAD AT TIMES AND NOW MY POWER STEERING HAS TOTALLY WENT OUT. THE INFORMATION PART ON MY VEHICLE TELLS ME THAT THERE IS A POWER STEERING SYSTEM FAULT. I CALLED THE COMPANY AND THEY TOLD ME THERE IS A RECALL BECAUSE THIS WAS MADE IN THE KANSAS FACTORY. THE PROBLEM IS THAT THEY WILL NOT FIX IT BECAUSE THEY SAY THAT SOMEONE TOOK MY VEHICLE INTO SOUTH CAROLINA TO GET IT CHECKED AND THERE WAS NO PROBLEM. THEY SAY THEY'VE DONE THEIR PART AND NOW I AND RESPONSIBLE. *** THEY DIDN'T DO ANYTHING TO FIX THE POWER STEERING. THE ONLY THING THEY'VE DONE WAS PUT IT ON A DIAGNOSTIC TEST AND IT CAME BACK GOOD BUT THAT WAS YEARS AGO. JUST...
STEERING WAS SHAKING AND THEN STOPPED WORKING NO POWER AND STEERING SHAKES SCARED TO DRIVE IN CASE WILL LOCK UP
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK AND BECAME EXTREMELY DIFFICULT TO MANEUVER. WHILE IDLING, THE VEHICLE SHOOK, "JUMPED", AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN STATED THAT THE VEHICLE WAS INITIALLY TAKEN TO PHIL LONG FORD AT CHAPEL HILLS AT (719) 387-1099 LOCATED AT 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920 AS AN ATTEMPT TO TRADE THE VEHICLE HOWEVER, THE CONTACT STATED THAT SHE INQUIRED ABOUT DIAGNOSING THE VEHICLE AND THE DEALER REFUSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 161,444.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL STARTED TO SHAKE, WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER (GRIFFIN FORD LINCOLN, 1642 JANESVILLE AVE, FORT ATKINSON, WI 53538) STATED THAT THE STEERING MODULE WAS REPROGRAMMED YEARS AGO AS A REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 152,000.
STEERING WHEEL STARTED SHAKING AND VIBRATING AT STOP LIGHTS. THIS WENT ON FOR ABOUT 3 DAYS THEN A MESSAGE APPEARED ON THE INSTRUMENT PANEL THAT SAID "POWER STEERING ASSIST FAULT". AFTER REACHING MY DESTINATION I TURNED THE VEHICLE OFF. UPON RESTARTING I HAD NO POWER STEERING. I DROVE THE VEHICLE HOME THEN TO THE DELERSHIP THE NEXT MORNING. THEY EXPLAINED THAT THEY RETRIEVED A CODE DTC B2278 AND SAID EITHER THE TORQUE SENSOR OR THE STEERING GEAR IS BAD AND THEY WOULD NEED TO TEAR DOWN THE STEERING COLUMN TO FIND OUT. THE ESTIMATE FOR THIS WAS $1200 TO $1800 DOLLARS. NOT HAVING THE RESOURCES TO HAVE THE CAR REPAIRED AT THE TIME THEY SENT ME ON MY WAY. HUMOROUSLY THE POWER STEERING WAS WORKING AGAIN AFTER THEY RETRIVED THE FAULT CODE. THAT LASTED ABOUT TWO DAYS AND NO MORE POWER STEERING. THIS VEHICLE IS LIKE DRIVING IN THE FIFTIES...
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT THE POWER STEERING FAULT INDICATOR ILLUMINATED AND THE STEERING WHEEL BEGAN SHAKING. THE CONTACT DROVE HOME AND TURNED OFF THE VEHICLE. THE NEXT MORNING, THE VEHICLE WAS STARTED AND THE POWER STEERING WAS INOPERABLE. THE POWER STEERING INDICATOR WAS STILL ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER (PHIL LONG FORD AT CHAPEL HILLS, 1565 AUTO MALL LOOP, COLORADO SPRINGS, CO) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT INQUIRED ABOUT A PREVIOUS RECALL ATTACHED. SINCE THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED IN 2014, THE CONTACT WAS INFORMED THAT THE RECALL COULD NO LONGER BE HONORED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT DUE TO THE AGE OF THE VEHICLE AND THE REPROGRAMMING OF THE POWER STEERING CONTROL MODULE, THE REPAIR...
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN, BECAME INOPERABLE, AND FAILED TO MOVE. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GORDIE BOUCHER FORD, N88W 14300 MAIN ST, MENOMONEE FALLS, WI 53051) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS1404099. THE FAILURE MILEAGE WAS 154,578.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 70 MPH, THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED; HOWEVER, THE POWER STEERING DID NOT EXPERIENCE A FAILURE UNTIL THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, (866) 875-3224) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT FAILED TO PREVENT THE TORQUE SENSOR FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
POWER STEERING WENT OUT UNEXPECTEDLY, HAVE HAD 14S05 RECALL AND EXPERIENCING SAME ISSUE MANY HAVE HAD WITH THIS VEHICLE MODEL. STEERING COLUMN IS DEFECTIVE. HUNDREDS OF OTHERS ARE DEALING WITH THIS AS WELL IN 2009 FORD ESCAPE. POWER STEERING ASSIST FAULT
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED, BUT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.
POWER STEERING ASSIST ISSUE-POWER STEERING ABRUPTLY STOPPED CAUSING MAJOR ISSUES WITH ABILITY TO STEER VEHICLE AND FUNCTION SAFELY IN TRAFFIC.
POWER STEERING ON CAR WILL SHUT OFF AT RANDOM, AN AUDIBLE CLICK WILL BE HEARD WHEN POWER STEERING SHUTS ON OR OFF, WILL TURN ON AND OFF WHEN GOING STRAIGHT DOWN THE ROAD OR TURNING,HAVING CAUSED ME TO ALMOST CRASH DOZENS OF TIMES. THIS WILL ALSO HAPPEN WHEN VEHICLE IS STATIONARY BE AT A STOP LIGHT OR SIGN, OR EVEN IN DRIVEWAY WHEN VEHICLE STILL HAS YET TO BE DRIVEN. ALL DASH BOARD LIGHTS WILL ALSO TURN ON AND OFF, THIS SOMETIMES COINCIDES WITH THE SAME TIMING OF THE POWER STEERING GOING ON AND OFF BUT NOT ALWAYS. THE RED BATTERY SYMBOL WILL ALSO TURN ON IN DASHBOARD. EXTERIOR LIGHTS WILL HAVE PULSING GOING ON WITH BRIGHT AND DIMMING. POWER WINDOWS AND LOCKS STILL WORK PROPERLY DURING ALL OF THIS. CENTER CONSOLE (RADIO HEAT CLOCK) WILL TURN ON AND OFF AT RANDOM ALSO NOT NECESSARILY ALL TOGETHER. BATTERY AND ALTERNATOR...
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP SIGN, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE STEERING WHEEL JERKED TO THE LEFT. WHILE DRIVING 4 MPH IN REVERSE, THE STEERING WHEEL FAILED TO MANEUVER IN POSITION WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (PHIL LONG FORD, 1212 MOTOR CITY DR #A, COLORADO SPRINGS, CO 80905) AND WAS ADVISED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
WHILE DRIVING, THE POWER STEERING BECOMES INTERMITTENT AND EVENTUALLY FAILS COMPLETELY. THIS PROBLEM OCCURRED ON THE ROAD AND ADVERSELY AFFECTS THE SAFETY AND FUNCTIONALITY OF THE VEHICLE.
THIS COMPLAINT CONCERNS THE POWER STEERING ASSIST FAULT FOR MY 2009 ESCAPE. THIS ALERT APPEARED THE MORNING OF 01/06/2018. ALTHOUGH THE DISPLAY READ POWER STEERING ASSIST FAULT, THE CAR HANDLED NORMALLY FOR MY DRIVE HOME. AFTER I HAD PARKED THE CAR, TURNED IT OFF, THEN RESTARTED IT, THE POWER STEERING ASSIST WAS COMPLETELY GONE. THE ROY O'BRIEN FORD DEALER, HERE IN SAINT CLAIR SHORES, MI(WHERE I BOUGHT IT FROM) TOLD ME THAT SINCE I HAD RESPONDED TO AND COMPLETED SOME SORT OF REPROGRAMMING OF THE STEERING, AS STATED IN A RECALL, THAT MY CASE WAS CLOSED AND NO RECOURSE TO REPAIR THE CURRENT ISSUE WAS OFFERED. I HAVE OWNED FORDS MY ENTIRE LIFE AND AM COMPLETELY DISAPPOINTED IN THE LACK EFFORT TO AT LEAST OFFER A FREE DIAGNOSIS TO DETERMINE THE CAUSE.
I WAS DRIVING ABOUT 45 MPH AND APPROACHED AN OFF RAMP ON MY RIGHT . AS I WAS NEGOTIATING THE THE WINDING TURN, THE STEERING WHEEL SEEMED TO ALMOST LOCK AND A MESSAGE APPEARED SAYING "POWER STEERING ASSIST FAULT". IT NEVER REVERTED BACK AND I LIMPED HOME WITH SEVERE ISSUES MAKING TURNS. I HAD A RECALL NOTICE IN 2014 THAT WAS SUPPOSED TO HAVE ADDRESSED THIS PROBLEM. IT WAS A 14SO5 RECALL AND THEY REPROGRAMMED THE PSCM AND IC.
FORD RECALLED SEVERAL HUNDRED THOUSAND FORD ESCAPES IN 2014 FOR POWER ASSIST STEERING FAILURE. MY YEAR MODEL FALLS WITHIN THE YEAR RANGE OF THE RECALL. THE PROBLEM WITH MY CAR IS EXACTLY THE PROBLEM DESCRIBED IN THE RECALL. FORD SAYS MY CAR IS NOT PART OF THE RECALL AND IS CHARGING ME $1558 TO REPAIR. WHAT THEY ARE REPAIRING IS EXACTLY WHAT THE RECALL IS FOR. WHEN STEERING FAILED LUCKILY MY DAUGHTER, WHO DRIVES THE CAR, WAS IN A PARKING LOT BOTH TIMES.
STEERING WHEEL FREEZES RANDOMLY FOR 1-2 SECONDS WHEN TURNING LEFT. I'VE OWNED THIS VEHICLE (BOUGHT USED) FOR ONE YEAR.
I RECEIVED A RECALL A LITTLE OVER A YEAR AGO FOR THE POWER STEERING ON MY 2009 FORD ESCAPE (RECALL 14S05) ALTHOUGH I ONLY EXPERIENCED SMALL GLITCHES IN THE POWER STEERING I DECIDED TO BE PROACTIVE AND TAKE MY CAR IN TO HAVE THE RECALL ADDRESSED. WELL YESTERDAY WHEN I WAS DRIVING HOME FROM WORK MY POWER STEERING SUDDENLY WENT OUT AND I HAD TO USE EVERY MUSCLE IN MY ARMS AND BACK TO TURN MY STEERING WHEEL AND ALMOST CRASHED INTO A CAR BECAUSE I COULDN'T TURN MY CAR. I CALLED FORD TO TELL THEM THAT THE RECALL THEY SUPPOSEDLY FIXED WAS NOT WORKING AND THEY TOLD ME THEY NEVER REPLACED THE POWER STEERING, THEY ONLY REPROGRAMMED THE ELECTRICAL POWER STEERING MODULE. I ASKED IF THEY WOULD COVER THE ISSUE WITH THE POWER STEERING SINCE IT CLEARLY WASN'T FIXED THE FIRST TIME AND THEY SAID NO BECAUSE THEY 'CLOSED'...
FIRST NOTICED STEERING WHEEL SHAKING AND A NOISE.SOON AFTER POWER ASSIST FAULT SENSOR CAME ON.NEXT STEERING WHEEL WAS SO TIGHT COULD NOT TURN IT.I WAS DRIVING WHEN POWER ASSIST SENSOR CAME ON.THEN I WAS SITTING IN MY DRIVEWAY TRYING TO PULL OUT WHEN STEERING WHEEL GOT TIGHT
VERY SCARY MOMENT. TURNING LEFT WITH ON COMING TRAFFIC AND LOST ALL POWER STIRRING. WAS NEARLY HIT. THIS ESCAPE HAD BEEN TAKEN TO THE DEAR IN DECEMBER OF 2014 UNDER A RECALL. THE PSCM AND THE ICM WERE UPDATED AS PER THE FORD 14S05C RECALL NUMBER. I COULD HAVE BEEN HURT OR WORSE, THE FAMILY IN THE CAR THAT NEARLY MISSED ME. I HAVE BEEN READING ONLINE ABOUT THE OVERWHELMING AMOUNT OF PEOPLE THIS IS HAPPENING TO. IT IS WRONG AND FORD MOTOR COMPANY NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY COMPONENT ON THESE VEHICLES. FORD IS AWARE OF THIS SITUATION AND THUS FAR REFUSING TO MAKE IT RIGHT. I AM IN THE PROCESS OF OBTAINING QUOTES FOR REPAIRS.
I NOTICED AN ISSUE WITH MY POWER STEERING ABOUT A MONTH AGO. WHEEL SHAKES WHILE DRIVING AS WELL AS WHEN STOPPED... BUT NOT CONSISTENTLY. I TOOKMY VEHICLE TO MY LOCAL MECHANIC AND HE WASN'T SURE WHAT THE PROBLEM WAS. I FELT IT WAS SOMETHING IN THE POWER STEERING JUST BY THE WAY IT WAS ACTING. TWO DAYS AGO, WHEN I STARTED UP MY CAR, THE DASH INDICATED A WARNING WITH THE POWER STEERING. THE SHAKING, ON AND OFF, HAS BECOME MORE APPARENT. I WENT ON LINE TO SEE WHAT IF ANYONE ELSE HAS HAD THIS EXPERIENCE AND HERE I AM... LOTS OF COMPLAINTS, AND NO RESULTS. EXTREMELY DISAPPOINTED. THIS IS MY SECOND ESCAPE AND WILL DEFINITELY BE MY LAST AND PROBABLY MY LAST FORD PRODUCT. VEHICLE HAS ROUGHLY 195,000 MILES.
MY VEHICLE WAS SUBJECT TO SAFETY RECALL 14S05. I AM THE 2ND OWNER, AND ACCORDING TO FORD THE RECALL REPAIR WAS COMPLETED IN 2014(REPROGRAMMING THE PSCM. HOWEVER, THE ACTUAL TORQUES SENSOR IN THE STEERING COLUMN WAS NOT REPLACED. THIS MORNING IT WENT OUT ON ME ON MY WAY TO WORK WHILE EXITING I96 WB IN WIXOM, MI. WE HAD 7 INCHES OF SNOW FALL LAST NIGHT, SO ROAD CONDITIONS WERE SNOWY AND ICY. WHEN THE ELECTRONIC STEERING ASSIST WENT OUT, THE VEHICLE ONLY HAD MANUAL STEERING, WHICH IS VERY DIFFICULT TO USE. AS A RESULT, I TEMPORARILY LOST CONTROL OF THE VEHICLE, NEARLY STRIKING ANOTHER MOTORIST. I THEN CORRECTED THE STEERING WHEEL BACK IN THE OTHER DIRECTION, AND RAN OFF THE LEFT SHOULDER OF THE ROAD INTO A SNOW DRIFT. I WAS NOT INJURED, AND THERE WAS NO DAMAGE SUSTAINED BY MY VEHICLE. I WAS ABLE TO GET THE VEHICLE...
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 46,000. CONSUMER STATE THE STEERING PROBLEM WAS INTERMITTENT. HAPPENED TWICE BUT NOT WHILE DRIVING. THE WHEEL COULD BARELY TURN. UPDATED 8/23/18*JB THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
POWER STEERING FAILED WHILE DRIVING SAT HIGHWAY SPEEDS APPROX 70MPH, AND RESULTED IN CROSSING LANE INTO OPPOSING TRAFFIC, NEARLY CAUSING HEAD-ON COLLISION. DEALERSHIP CLAIMS NO KNOWLEDGE OF THIS BEING A PROBLEM WITH THIS MODEL OF VEHICLE. INTERNET SEARCH INDICATES THIS HAS BEEN A RECALL ISSUE IN THE PAST. FORD WILL NOT RESOLVE ISSUE THROUGH RECALL, AND REPAIR IS VERY EXPENSIVE.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (1129 MURFREESBORO RD, FRANKLIN, TN 37064 (615) 800-6500) WHERE DIAGNOSTIC TESTING WAS COMPLETED AND A FAILURE CODE IN THE TORQUE SENSOR WAS DETECTED. THE CONTACT WAS INFORMED THAT THE TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN 2014, BUT THE REMEDY FAILED. THE MANUFACTURER DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARROW FORD, 4001 S. 1ST STREET, ABILENE, TX, 79605) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
POWER STEERING ASSIST FAILURE HAD THE POWER STEERING REPROGRAMMED WHICH TEMPORARILY FIXED PROBLEM, STEERING IS STARTING TO FAIL AGAIN 2.5 MONTHS LATER. FORD CLAIMING MY VEHICLE WAS COVERED BY 14S05 ONLY FOR REPROGRAMMING AND NOT REPLACING POWER STEERING COLUMN OR TORQUE SENSOR
STEERING GAVE OUT SUDDENLY CAUSING THE WHEEL TO BECOME STIFF. CAR WAS STATIONARY AT THE TIME.
POWER STEERING FAILURE
SUDDEN LOSS OF POWER STEERING ASSIST EVEN AFTER THE RECALL REPROGRAMMING. MY VEHICLE WAS PREVIOUSLY TAKEN IN FOR FOR RECALL NUMBER 14S05 IN JULY. 2014. TROUBLE CODES WERE NOT FOUND AT THAT TIME SO THE DEALER SUPPOSEDLY DID A REPROGRAMMING WHICH WAS DESIGNED TO PREVENT THE LOSS OF POWER ASSIST. OUR VEHICLE HAD A COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON 11/7/17 I TOOK THE VEHICLE TO MY LOCAL FORD DEALER AND THEY FOUND TROUBLE CODE B1342 WHICH IF FOUND DURING THE 2014 RECALL APPOINTMENT, IT WOULD HAVE RESULTED IN THE STEERING COLUMN BEING REPLACED. I WAS TOLD BY THE DEALER THAT THE STEERING COLUMN NEEDS TO BE REPLACED BUT THAT MY VEHICLE WAS NO LONGER ELIGIBLE FOR THE RECALL DUE TO THE PREVIOUS REPROGRAMMING, EVEN THOUGHT IT WAS COMPLETELY INEFFECTIVE IN RESOLVING THE CRITICAL SAFETY ISSUE. CLEARLY, MY VEHICLE EXPERIENCED THE EXACT POWER STEERING LOSS AND FAILURE...
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ROWE FORD AUBURN (699 CENTER ST, AUBURN, ME 04210, (207) 784-2321) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE OFFICE WAS NOT YET OPEN FOR BUSINESS. THE APPROXIMATE FAILURE MILEAGE WAS 156,961.
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE AT A COMPLETE STOP, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEEPED. A WARNING ALERT APPEARED THAT INDICATED "POWER STEERING ASSIST STALLED". THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME; HOWEVER, THE STEERING WHEEL STIFFENED AND HAD TO BE TURNED MANUALLY. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) IN DECEMBER OF 2014, BUT THE REMEDY FAILED. THE LOCAL DEALER (WESTFIELD FORD INC, 6200 SOUTH LA GRANGE RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY WHERE IT WAS DIAGNOSED THAT THE REMEDY FAILED AND THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. *BF...
POWER STEERING FAILURE, PREVIOUSLY RECALLED AND "REPROGRAMMED" INSTEAD OF REPLACED
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, AND THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE DEALER (ROY O'BRIEN FORD, 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080, (586) 776-7600) INDICATED THAT A MANUFACTURER RECALL FOR THE STEERING HAD BEEN PROVIDED FOR THE PSCM REPROGRAMMING BEFORE THE CONTACT OWNED THE VEHICLE; HOWEVER, THE INSTRUMENT CLUSTER MODULE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
RECALL14V28400 MY CALL WAS ASSEMBLED IN KC AND BASED ON EDMONDS.COM I SHOULD HAVE RECEIVED THIS RECALL TO CORRECT THE ELECTRICAL POWER STEERING. I'M HAVE THIS PROBLEM AND GARVIS FORD IN AYER MASS SAID THAT IT WAS VECHICLA AND BASED ON VIN ITS NOPT PART OF THE RECALL, BUT THE PROBLEM IS THERE AND I REALLY DON'T BELIEVE THEM. THJHIS PROBLEM WAS PRESENT YEARS AGO AND NOW THE POWER STEERRING IS NO MORE.
IN THE PAST TWO MONTHS THE POWER STEERING BEGAN TO STOP OPERATING INTERMITTENTLY. TOOK IT TO DEALERSHIP 2 TIMES AND THEY COULD NOT FIND THE PROBLEM. FINALLY ON OCT 24 THE POWER STEERING FAILED TO OPERATE COMPLETELY. IT IS BEING REPAIRED AT A COST OF OVER 1000. SINCE ONLY SOME OF THE 2009 ESCAPES WERE RECALLED IN 2014, AND MINE WAS NOT INCLUDED, I BELIEVE FORD SHOULD RECOGNIZE THIS PROBLEM AND RECALL MY VEHICLE. THIS IS A SERIOUS MOVING SAFETY HAZARD. THERE IS A MAJOR DEFECT IN THE STEERING WHICH CAN HAPPEN AT ANY TIME.
POWER STEERING WOULD NOT ENGAGE WHEN THE CAR WAS STARTED. WORKED FINE AFTER RESTARTING THE CAR FOR 1 DAY. NEXT DAY, POWER STEERING DISENGAGES AFTER ABOUT 10 SEC EVERY TIME AND WILL NOT COME BACK WITH RESTARTING THE CAR. THIS IS A KNOWN PROBLEM WITH A QUICK GOOGLE SEARCH THAT FORD CONTINUES TO IGNORE.
LOSS OF POWERING STEERING IN VEHICLE GOING 55 MPH ON A BUSY HIGHWAY. NO ENGINE LIGHTS OR SAFETY SIGNALS APPEARED ON THE DASH WHEN THIS OCCURRED, THERE WAS ABSOLUTELY NO WARNING. LUCKILY, I WAS NOT IN A SERIOUS ACCIDENT WHEN THE LOSS OF POWER STEERING OCCURED AND I WAS ABLE TO TAKE THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. AT THIS POINT THEY SAID THE RECALL SHOULD HAVE FIXED EVERYTHING REGARDING THE ELECTRICAL POWERING STEERING ISSUE, BUT NOW THAT THE RECALL HAS BEEN CLOSED THERE IS NOTHING THEY CAN DO AND I AM NOW RESPONSIBLE TO HAVE THE POWER STEERING COLUMN REPLACED. WHEN THE VEHICLE WAS TAKEN IN THE RECALL INITIALLY, IT TOOK THEM 2 MINUTES TO COMPLETE THE CHECK LIST CHECKING FOR DTCS AND TO REPROGRAM THE PSCM AND INSTRUMENT CLUSTER. THE CUSTOMER INFORMATION SHEET POSTED WITH THE SAFETY RECALL BULLETIN WAS NEVER GIVE TO ME...
Other 2009 FORD ESCAPE Problem Areas
Power Train
279 complaints
Vehicle Speed Control
277 complaints
Engine
252 complaints
Electrical System
141 complaints
Fuelpropulsion System
115 complaints
Service Brakes
94 complaints
Fuel System Gasoline
85 complaints
Unknown Or Other
54 complaints
Engine And Engine Cooling
34 complaints
Electronic Stability Control Esc
22 complaints
Power Trainautomatic Transmission
22 complaints
Structurebody
19 complaints
Suspension
18 complaints
Air Bags
11 complaints
Wheels
11 complaints
Service Brakes Hydraulic
9 complaints
Seat Belts
7 complaints
Structure
6 complaints
Exterior Lighting
5 complaints
Steeringcolumn
5 complaints
Vehicle Speed Controlaccelerator Pedal
4 complaints
Steeringelectric Power Assist System
3 complaints
Structurebodyhatchbackliftgatehinge And Attachments
3 complaints
Traction Control System
3 complaints
Visibilitydefrosterdefoggerhvac System
3 complaints
Air Bagssidewindow
2 complaints
Equipment Adaptivemobility
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitypower Window Devices And Controls
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Visibilitywiper
2 complaints
Air Bagsfrontal
1 complaint
Electrical System12v24v48v Battery
1 complaint
Engine And Engine Coolingengine
1 complaint
Engine And Engine Coolingenginecrankcamshaft Position Sensor
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinestorage
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Power Trainaxle Assemblyaxle Shaftseal
1 complaint
Seats
1 complaint
Service Brakes Airantilockcontrol Unitmodule
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Steeringsteering Control Module
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurebodytailgatehinge And Attachments
1 complaint
Structureframe And Members
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibility
1 complaint
Visibilitywindshield
1 complaint