NHTSA Complaint #11073805 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11073805
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	February 2, 2018
Date Filed	February 20, 2018
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THEN DRIVEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED. THE VEHICLE WAS REPAIRED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO WRITE THEM A LETTER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 111,000.

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