NHTSA Complaint #11074480 — 2009 FORD ESCAPE

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DRIVER HAD DIFFICULTY MANEUVERING THE STEERING WHEEL, BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO ROD BAKER FORD (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 14149117. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.