NHTSA Complaint #11072344 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11072344
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	February 12, 2018
Date Filed	February 12, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I BOUGHT A USED 2009 FORD ESCAPE IN SEPTEMBER, ABOUT A MONTH AGO, MY STEERING WHEEL STARTED SHAKING WHEN TURNING AND THEN IT WENT A AWAY FOR A FEW WEEKS. NOW, IT IS TERRIBLE AND I TOOK IT INTO A REPAIR SHOP FOR A DIAGNOSTIC AND THEY HANDED ME PAPERWORK FROM FORD MOTOR COMPANY REGARDING A SAFETY RECALL #14S05. AFTER DOING SOME RESEARCH AND CALLING FORD CORPORATE AND A LOCAL DEALERSHIP, FORD WILL NOT ACCEPT THIS RECALL AND TELLS ME THAT MY CAR DOES NOT QUALIFY. I DID SOME RESEARCH ON MY OWN AND IT SEEMS THAT THERE ARE THOUSANDS OF PEOPLE THAT ARE HAVING THIS SAME PROBLEM WITH FORD. SOMETHING NEEDS TO BE DONE. THIS PROBLEM AFFECTS YOUR STEERING CAPABILITY AND IS NOT SAFE TO BE ON THE ROADS. FORD IS AT FAULT AND NEEDS TO CLEAN THIS UP.

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