NHTSA Complaint #11039516 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11039516
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	October 24, 2017
Date Filed	October 25, 2017
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

IN THE PAST TWO MONTHS THE POWER STEERING BEGAN TO STOP OPERATING INTERMITTENTLY. TOOK IT TO DEALERSHIP 2 TIMES AND THEY COULD NOT FIND THE PROBLEM. FINALLY ON OCT 24 THE POWER STEERING FAILED TO OPERATE COMPLETELY. IT IS BEING REPAIRED AT A COST OF OVER 1000. SINCE ONLY SOME OF THE 2009 ESCAPES WERE RECALLED IN 2014, AND MINE WAS NOT INCLUDED, I BELIEVE FORD SHOULD RECOGNIZE THIS PROBLEM AND RECALL MY VEHICLE. THIS IS A SERIOUS MOVING SAFETY HAZARD. THERE IS A MAJOR DEFECT IN THE STEERING WHICH CAN HAPPEN AT ANY TIME.

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