NHTSA Complaint #11058564 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11058564
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	January 1, 2018
Date Filed	January 4, 2018
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

FORD RECALLED SEVERAL HUNDRED THOUSAND FORD ESCAPES IN 2014 FOR POWER ASSIST STEERING FAILURE. MY YEAR MODEL FALLS WITHIN THE YEAR RANGE OF THE RECALL. THE PROBLEM WITH MY CAR IS EXACTLY THE PROBLEM DESCRIBED IN THE RECALL. FORD SAYS MY CAR IS NOT PART OF THE RECALL AND IS CHARGING ME $1558 TO REPAIR. WHAT THEY ARE REPAIRING IS EXACTLY WHAT THE RECALL IS FOR. WHEN STEERING FAILED LUCKILY MY DAUGHTER, WHO DRIVES THE CAR, WAS IN A PARKING LOT BOTH TIMES.

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