NHTSA Complaint #11063736 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11063736
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	January 17, 2018
Date Filed	January 19, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM HOLZER FORD (39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 474-1234) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED, BUT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

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