2016 DODGE JOURNEY Power Train Problems

I WAS RIDING DOWN A BUSY HIGHWAY AND DOING 55MPH MY CAR STARTED TO STALL AND JUST CUT OFF, I COULDN'T GET OVER TO THE SLOW LANE ALOT OF TRAFFIC. IT CUTOFF AND I HAD TO GET OUT THE CAR AND WAVE OTHER CARS OFF SO THEY WOULDNT HIT ME. AS I GOT TO A SAFE AREA FROM HELP OF ANOTHER DRIVER THE CHECK ENGINE LIGHT WAS ON. I CUT THE CAR OFF AND CALLED MY HUSBAND AND HE SAID AFTER 10 TO TRY AND START IT BACK UP AND IT DID IT CRUNK BACK UP AND I DROVE SLOWLY HOME WITH HAZARD LIGHTS ON AND WHEN I GOT HOME AND CUT THE CAR OFF I LET IT SIT FOR 10 MINUTES AGAIN AND WHEN I TURNED IT BACK ON THE CHECK ENGINE LIGHT WAS OFF. THIS WAS SCARY FOR ME AND WHEN I RESEARCHED THIS PROBLEM IT SHOWS IT'S...

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SHOULDER AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN AN UNKNOW MECHANIC FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION FLUID LEAK. ADDITIONALLY, THE GEAR SHIFTER WAS SHIFTED TO REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE TOWED TO AN UNNAMED DEALER, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.

MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A...

MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER...

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (301-459-6800, LOCATED AT 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784). AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 26, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *DT*JB

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE FUSES BLEW OUT WHEN A CHARGER WAS PLACED IN THE OUTLET AND THE AIR CONDITIONER AND POWER WINDOWS WORKED INTERMITTENTLY. ALSO, THE CONTACT FELT THE TRANSMISSION SLIPPING WHILE DRIVING, THE VEHICLE'S WATER TEMPERATURE OVERHEATED AND REMAINED ON THE "H" SETTING, AND THE VEHICLE STALLED WHILE DRIVING ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO DEPENDABLE CHRYSLER DODGE JEEP RAM (21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) FOR THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT EXPERIENCED FAILURES WHILE DRIVING VARIOUS SPEEDS AND A BURNING ODOR WAS PRESENT. THERE WAS NO SMOKE OR FLAMES. THE CONTACT HAD TO TURN THE VEHICLE OFF AND WAIT TEN MINUTES...

TRANSMISSION RECALL

TRANSMISSION SWITCHES TO NEUTRAL POSITION WHILE DRIVING CREATING A DANGER WHILE DRIVING IN TRAFFIC.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FLUID PRESSURE PUMP AND GEAR 2 NEEDED TO BE REPLACED. PREMIER CHRYSLER DODGE JEEP RAM OF TROY (LOCATED AT 113 US-231, TROY, AL 36081, (334) 403-4646) PROVIDED THE SAME DIAGNOSIS. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

POWER DISTRIBUTION CENTER WENT OUT IN VEHICLE AND REPAIRED FOR THE SECOND TIME. I DONT TRUST THE VEHICLE. STALLED ON THE HIGHWAY, WITH CHILDREN IN THE CAR. THIS WAS VERY SCARY AND DANGEROUS. THIS VEHICLE HAD A RECALL THAT TRIGGERED ALOT OF ISSUES WITH THE TRUCK, TO BE QUIET HONEST WHEN IT GETS FIXED I DON'T FEEL SAFE DRIVING THE VEHICLE.

VEHICLE STALLS RANDOMLY. MOSTLY AT LOW SPEEDS OR SLOWING DOWN.

I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION PUMP HYDRAULIC PRESSURE FOR MY MODEL VEHICLE. I WAS TOLD THAT THERE WAS A RECALL ON THE DODGE JOURNEY FOR THE PUMP, BUT NOT FOR MY PARTICULAR MODEL. I AM CURRENTLY HAVING ISSUES WITH MY VEHICLE LOSING HYDRAULIC PRESSURE IN THE TRANSMISSION. A DIAGNOSTIC CODE IS GIVEN ALSO. WHEN DRIVING, MY VEHICLE WILL SHUT OFF.

VEHICLE WHILE DRIVE FINE FOR MANY MILES USUALLY AFTER DRIVING ON THE HIGHWAY BUT WHEN I NEED TO MAKE A TURN IT BECOMES DIFFICULT FOR THE VEHICLE TO ACCELERATE AND WILL SUDDENLY JERK FORWARD OR POP. MY CAR WAS RECENTLY SERVICED DUE TO THE DRIVE SHAFT CRACKING IN AN ABNORMAL WAY ACCORDING TO MECHANICS WHICH COSTED $4200 I EXPECTED THE ISSUE TO BE SOLVED AFTER THE REPAIR BUT IT SEEMS TO HAVE GOTTEN WORSE THERE WAS A HUMMING SOUND NOW WHILE TURNING I'M AFRAID THE PROBLEM MAY BE MANUFACTURER RELATED SINCE IT'S HAPPENING AGAIN AFTER THE REPAIR

BACKING OUT OF DRIVEWAY IN REVERSE AND THE TRANSFER CASE TWISTED OUT OF THE VEHICLE, SNAPPING HARDWARE AND BREAKING OFF ALUMINUM CASING ALSO FOUND LOSE HARDWARE. VEHICLE ONLY HAS 65,000 MILES ON IT. THIS OCCURRED ON LEVEL GRADE THERE WAS NO INCLINES

I HAVE A 2016 DODGE JOURNEY ABOUT A MONTH AGO RAN OVER A LARGE RAIN PUDDLE WHILE TURNING IN TO GET SOME GAS. FILLED UP AND AS I'M DRIVING OFF ABS, BRAKE, AND THE SWERVING CAR SIGNAL KEPT COMING ON. MY FUEL GAUGE READER WENT ALL THE WAY DOWN TO EMPTY AND THE SPEEDOMETER WOULD GO UP AND DOWN RANDOM TIMES WHILE DRIVING. COUPLE DAYS LATER WE HAD TOOK IT IN TO GET CHECKED OUT WAS TOLD MY FUEL SENSOR WENT OUT AND NEEDED TO GET A NEW FUEL PUMP BECAUSE THE SENSOR WAS INSIDE OF IT. HAD IT FIXED AFTER WAITING TWO DAYS FROM OUR CAR GUY DROVE IT OFF THE REPAIR SHOP AND NOT EVEN HOURS LATER THE SAME ISSUE. WAS TOLD I HAD WARRANTY ON FUEL PUMP PURCHASED FROM DEALERSHIP AND THEY WOULD REPLACE IT AGAIN. I TOOK IT TO DEALERSHIP AND WAS TOLD NEEDED A NEW...

I HAVE A PROBLEM WITH THE TRANSMISSION SWITCH SOME TIME I FEEL LIKE SOMETHING HIT MY CAR FROM THE BOTTOM (THIS IS A VERY TIGHT SWITCH). THIS IS A FAMILY CAR WE DRIVE VERY SAFETY. I HOPE THIS IS THE WARRANTY ISSUE.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO REVERSE, THE VEHICLE WOULD JERK AND FAILED TO REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TWICE TO THE LOCAL DEALER (FURY MOTORS, 1000 CONCORD ST SOUTH, SAINT PAUL, MN 55075) WHERE IT WAS DIAGNOSED EACH TIME THAT THE DIFFERENTIAL AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33323599. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 26,035.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING ON AN INCLINE AT 25 MPH, THE VEHICLE LOST POWER AND ROLLED BACK INTO A DITCH. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (VANN UNDERWOOD DODGE CHRYSLER JEEP, 501 S MADISON ST, WHITEVILLE, NC 28472), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. *TT *TR

I WAS DRIVING THE VEHICLE AND IT JUST LOSS POWER. LUCKILY THERE WERE NO CARS BEHIND ME. THE CAR WILL TURN ON BUT WON'T DRIVE. HAD IT TOWED TO SHOP AND FOUND OUT TRANSMISSION WAS GONE. I JUST PURCHASED VEHICLE IN OCT 2016, HOW CAN TRANSMISSION BE GONE. WARRANTY JUST EXPIRED 3000 AGO. AND DEALERSHIP PURCHASED FROM DIDN'T WANT IT OFFER ANY ASSISTANCE WITH THIS. I HAVE RESEARCHED THERE HAVE BEEN 3 RECALLS (S44) ALREADY FOR SAME ISSUE BUT NO ONE NOTIFIED ME ABOUT THIS EARLIER.

TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.

VEHICLE DOWNSHIFTS HARD IN SLOW TRAFFIC. VEHICLE THEN PROCEEDS TO TURN OFF BUT ENGINE WILL NOT STOP UNTIL YOU PUT FOOT ON BRAKE PUT VEHICLE IN PARK AND PUSH ENGINE BUTTON. THE DEALERSHIP RESETS CODE AND RUNS GOOD FOR ABOUT 200 TO 400 MILES AND HAPPENS AGAIN. BEEN BACK TO DEALERSHIP THREE TIMES. THE TRANSMISSION SHIFTS JERKY BETWEEN 30 TO 37 MPH AND THEN ENGINE LIGHT COMES ON AND VEHILCE STOPS.

WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.

THE TRUCK HAS ALWAYS SHIFTED HARD SINCE I PURCHASED IT JANUARY 2016 BUT I FIGURED IT WOULD JUST WORK ITS WAY OUT SINCE IT WAS BRAND NEW. FRIDAY JULY 21ST 2017 I WAS DRIVING AND STARTED HEARING A VERY LOUD GRINDING TYPE OF NOISE COMING FROM THE ENGINE AND I WAS JUST TRYING TO MAKE IT HOME ASAP. ALL OF A SUDDEN WHILE I WAS DRIVING (25 MPH) I WAS SLOWING DOWN AND WHEN I TOOK MY FOOT OFF THE BRAKE AND WENT TO ACCELERATE AGAIN THERE WAS NOTHING THERE LIKE NO POWER AT ALL JUST RPMS GOING HIGHER. I PULLED OVER PUT THE TRUCK IN PARK AND BACK INTO DRIVE AND IT WOULDN'T MOVE ANYWHERE AT ALL. I TURNED THE TRUCK OFF AND QUICKLY PUT IT IN DRIVE SO I HAD SOME MOMENTUM AND AFTER 1ST GEAR IT DID THE SAME EXACT THING. I WAS 10 MILES AWAY FROM...

WHILE DRIVING THE CAR, THE TRANSMISSION JERKS AND IT SEEMS THAT THE COMPUTER TELLING THE TRANSMISSION WHEN TO SHIFT GEARS IS SLOW AND NOT PROPERLY FUNCTIONING. IT'S HAPPENING FREQUENTLY, ESPECIALLY WHEN SLOWING DOWN, COMING TO A COMPLETE STOP OR STARTING TO DRIVE FROM A COMPLETE STOP. ALSO PUTTING INTO PARK AND THEN TAKING OUT OF PART, THERE'S A BIT OF RESISTANCE, LOUD BANG AND HARD SHIFT.

I WAS TURNING INTO A PARKING SPOT OUTSIDE OF MY WORK AND THE CAR REVVED AND JERKED FORWARD; I HAD TO SWERVE TO MISS AND PILLAR AND SLAM ON MY BRAKES BECAUSE IT JUMPED OVER A CURB AND ALMOST HIT A BUILDING! THE PARKING SPOT WAS A LITTLE UPWARD SO I DID HAVE TO HAVE MY FOOT ON THE GAS

MY VEHICLE RANDOMLY SHUTS OFF. LOSES ALL ENGINE POWER, POWER STEERING, ETC. HAS BEEN AT THE DEALER 3 DIFFERENT TIMES AND NO ONE CAN FIND THE PROBLEM. ONCE WE WERE STOPPED AT A LIGHT, 2 TIMES WE WERE PULLING OUT OF PARKING SPOTS, AND THIS LAST TIME MY VEHICLE WAS IN MOTION ON THE STREET AND THE ENGINE SHUT OFF.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE TRANSMISSION DOESN'T DOWNSHIFT CORRECTLY.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SEAL, AND THE TRANSMISSION WAS REBUILT. THE HEADLIGHT ISSUE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

THIS VEHICLE WAS SOLD TO ME BY CENTRAL FLORIDA CHRYSLER JEEP DODGE, 8675 COMMODITY CIRCLE, ORLANDO, FL 32819 WITH AN OPEN RECALL. I PURCHASED AND DROVE THIS VEHICLE HOME ON 8/20/2016. THIS CAR WAS A NEW VEHICLE AND SHOULD NOT HAVE BEEN SOLD WITH AN EXISTING RECALL. WHEN I CALLED TO EXPLAIN THE CAR HAD A RECALL, THEY WERE VERY RUDE AND TOLD ME THE RECALL WAS NEW AND THE PART TO CORRECT IT DID NOT EXIST AT THAT TIME.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.