NHTSA Complaint #11256564 — 2016 DODGE JOURNEY

MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A SECOND OPINION. I HAVE LEARNED THAT THERE IS A RECALL FOR POWER TRAIN TRANSMISSIONS ON 2016 DODGE JOURNEY. GIVEN THE AVERAGE LIFE EXPECTANCY OF AN AUTOMATIC TRANSMISSION AND OUR VEHICLE'S SPECIFICATIONS, IT SEEMS EVIDENT THAT THIS ISSUE CORRESPONDS WITH THE MANUFACTURER'S RECALL.