NHTSA Complaint #11709479 — 2016 DODGE JOURNEY POWER TRAIN

Complaint Details

ODI Number	11709479
Vehicle	2016 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	November 23, 2025
Date Filed	January 7, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles could of hit me from behind. I looked up to see if there was any recalls and some did show up but when i reached out to the dealer they did not respond back. Then a independent service center looked into it and on their end they also saw the recall without me mentioning it and they reached out to the dealer and they were told there was no recall.

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