NHTSA Complaint #10904358 — 2016 DODGE JOURNEY POWER TRAIN

Complaint Details

ODI Number	10904358
Vehicle	2016 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	September 2, 2016
Date Filed	September 7, 2016
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

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