NHTSA Complaint #11257265 — 2016 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11257265
Vehicle 2016 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 75,555 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.

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