NHTSA Complaint #11577692 — 2016 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11577692
Vehicle 2016 DODGE JOURNEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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