NHTSA Complaint #11219102 — 2016 DODGE JOURNEY POWER TRAIN

Complaint Details

ODI Number	11219102
Vehicle	2016 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	May 19, 2019
Date Filed	June 10, 2019
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FLUID PRESSURE PUMP AND GEAR 2 NEEDED TO BE REPLACED. PREMIER CHRYSLER DODGE JEEP RAM OF TROY (LOCATED AT 113 US-231, TROY, AL 36081, (334) 403-4646) PROVIDED THE SAME DIAGNOSIS. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

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