NHTSA Complaint #11254403 — 2016 DODGE JOURNEY

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE FUSES BLEW OUT WHEN A CHARGER WAS PLACED IN THE OUTLET AND THE AIR CONDITIONER AND POWER WINDOWS WORKED INTERMITTENTLY. ALSO, THE CONTACT FELT THE TRANSMISSION SLIPPING WHILE DRIVING, THE VEHICLE'S WATER TEMPERATURE OVERHEATED AND REMAINED ON THE "H" SETTING, AND THE VEHICLE STALLED WHILE DRIVING ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO DEPENDABLE CHRYSLER DODGE JEEP RAM (21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) FOR THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT EXPERIENCED FAILURES WHILE DRIVING VARIOUS SPEEDS AND A BURNING ODOR WAS PRESENT. THERE WAS NO SMOKE OR FLAMES. THE CONTACT HAD TO TURN THE VEHICLE OFF AND WAIT TEN MINUTES TO RESTART IT IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE DEALER WAS CONTACTED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *TR*JB