NHTSA Complaint #11301227 — 2016 DODGE JOURNEY

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SHOULDER AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN AN UNKNOW MECHANIC FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION FLUID LEAK. ADDITIONALLY, THE GEAR SHIFTER WAS SHIFTED TO REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE TOWED TO AN UNNAMED DEALER, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.