NHTSA Complaint #11089874 — 2016 DODGE JOURNEY VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11089874
Vehicle	2016 DODGE JOURNEY
Component	VEHICLE SPEED CONTROL
Date of Incident	April 23, 2018
Date Filed	April 24, 2018
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO REVERSE, THE VEHICLE WOULD JERK AND FAILED TO REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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