NHTSA Complaint #11152666 — 2016 DODGE JOURNEY
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11152666 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I HAVE A 2016 DODGE JOURNEY ABOUT A MONTH AGO RAN OVER A LARGE RAIN PUDDLE WHILE TURNING IN TO GET SOME GAS. FILLED UP AND AS I'M DRIVING OFF ABS, BRAKE, AND THE SWERVING CAR SIGNAL KEPT COMING ON. MY FUEL GAUGE READER WENT ALL THE WAY DOWN TO EMPTY AND THE SPEEDOMETER WOULD GO UP AND DOWN RANDOM TIMES WHILE DRIVING. COUPLE DAYS LATER WE HAD TOOK IT IN TO GET CHECKED OUT WAS TOLD MY FUEL SENSOR WENT OUT AND NEEDED TO GET A NEW FUEL PUMP BECAUSE THE SENSOR WAS INSIDE OF IT. HAD IT FIXED AFTER WAITING TWO DAYS FROM OUR CAR GUY DROVE IT OFF THE REPAIR SHOP AND NOT EVEN HOURS LATER THE SAME ISSUE. WAS TOLD I HAD WARRANTY ON FUEL PUMP PURCHASED FROM DEALERSHIP AND THEY WOULD REPLACE IT AGAIN. I TOOK IT TO DEALERSHIP AND WAS TOLD NEEDED A NEW FUEL PUMP AND THEY WERE GOING TO CHARGE ME 135 PER ERROR CODE AND THEN WOULD TELL ME WHAT ADDITIONALLY NEEDED TO BE FIXED AND THAT I WOULD HAVE TO LEAVE THE CAR FOR UP TO A WEEK. THE CAR WAS JUST PURCHASED IN AUG 2018 AND IT HAS UNDER 54K MILES ON IT. WHILE DRIVING THE CAR AT ANY GIVEN TIME ALL THE LIGHTS CONTINUE TO COME ON. THE CAR STOPPED ON ME IN THE MIDDLE OF THE HIGHWAY. IT GAVE OUT ON ME IN THE CENTER HIGHWAY AND I HAD TO WAIT FOR EMERGENCY SERVECES TO ASSIST ME IT TOOK 2 HOURS AND THIS WAS AT 7 AM IN THE MORNING ON 610/10 FREEWAY IN HOUSTON, TX THE CAR HAS GIVEN OUT ON ME TWICE NOW AND IVE REPLACED THE BATTERY TWICE. WHATEVER IS THE ISSUE CONTINUES TO KILL THE BATTERY POWER AND I CAN'T FIND ANY MECHANIC INCLUDING THE DEALERSHIP TO FIX WHAT THE PROBLEM IS, BUT THEY WANT TO CHARGE ME FOR RANDOMN WORK THAT DOES NOTHING TO FIX THE ISSUE.
Related Complaints for the 2016 DODGE JOURNEY
Other ELECTRONIC STABILITY CONTROL (ESC) Complaints
#11349633
WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A ...
#11340490
ENGINE KEEPS LOSING POWER AND DYING. CRUISE CONTROL REVES ENGINE TO HIGH UP AND DOWN FOR NOW REASON ON A STRAIGHT ST...
#11338328
MY AIRBAG LIGHT KEEPS COMING ON AND GOING OFF. MY ABS LIGHT STAYS OFF AFTER STARTING AND WHILE DRIVING. NOW MY BRAKE ...
#11308632
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE...
#11280709
I WAS DRIVING TO WORK AND THERE WAS A STRANGE SMELL AS IF GAS FILLED THE CAR UP AND I GOT OUT AND MY HEAD WAS HURTING...
Recent Complaints for the 2016 DODGE JOURNEY
#11717520
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gr...
#11713647
ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheatin...
#11713647
POWER TRAIN
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheatin...
#11712331
POWER TRAIN
I had to have my engine replaced Dan Cummins didn’t put the bolts back into my transfer case which caused me to need ...