2018 CHRYSLER PACIFICA Unknown Or Other Problems
105 NHTSA complaints on file
All Unknown Or Other Complaints — Page 2
Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.
INTERMITTENT STOPPING OF REAR AC/HEATING UNIT.
WHEN WE SHUT THE SLIDING DOOR ELECTRONICLY. IT OPENS BACK UP ON ITS OWN. IT BEEPS AND THEN OPENS AGAIN. SOMETIMES WE SHUT THE DOOR GO IN A STORE AND THE DOOR IS OPEN CAUSE IT JUST OPENS ON ITS OWN.
CAR LOOSES POWER AND THEN JOLTS FROM THE BACKEND. IT FEELS LIKE WE HAVE BEEN REAR ENDED. CAR SHUT OFF AT A STOP. HAD TO RESTART. ALL THESE HAVE HAVE HAPPENED OVER 5 TIMES AND WE HAVE ONLY OWNED THE CAR FOR 3 MONTHS. SCARED TO DRIVE THE VEHICLE.
WHEN TRYING TO ACCELERATE SOMETIME VEHICLE LOSES ALL POWER FOR A BOUT 30 SECONDS BEFORE POWER KICKS IN. IF PULLING OUT ON TO THE ROADWAY, IT CAN BE A VERY SERIOUS SAFETY MATTER. SOMETIMES WHEN PROBLEM IS HAPPENING, VEHICLE WILL SHIFT HARD WHEN POWER KICKS IN(FEELS LIKE YOU HAVE BEEN REAR-ENDED). HAVE HAD THREE DIFFERENT CHRYSLER MECHANICS DRIVE VEHICLE ALL SAYING THEY COULD NOT DUPLICATE PROBLEM AND IS PERFORMING AS IT WAS DESIGNED TO PREFORM. I AM AT THE POINT OF BEING AFRAID OF DRIVING THE VEHICLE, AFRAID I COULD BE IN A SERIOUS ACCIDENT.
WHILE DRIVING, MY SON, WHO WAS SEATED IN THE PASSENGER SIDE OF THE THIRD ROW, NOTICED THAT HIS CUPHOLDER AREA WAS EXTREMELY HOT. I PULLED OVER AND CONFIRMED. WE DROVE ON AND I TOLD HIM TO CHECK. IT STAYED VERY HOT FOR THE DURATION OF THE DRIVE. AT THE FIRST VISIT THE DEALER SAID THAT THEY ADDED INSULATION BETWEEN THE INTERIOR PANELS AND THE COOLANT LINES IN THE AREA, THOUGH AS AN ENGINEER I UNDERSTOOD THAT SAID INSULATION WOULD DO NOTHING IF IT WERE SQUEEZED TIGHTLY BETWEEN THE PANEL AND THE PIPE. WE NOTICED NO CHANGE AND REPORTED THE PROBLEM TO CHRYSLER, WHO REFUNDED THE VISIT BUT TOOK NO FURTHER ACTION. A REPEAT VISIT TO THE DEALER HAD THEM SAYING THERE WAS LESS THAN FIVE DEGREES DIFFERENCE BETWEEN THE HOT SPOT AND THE SURROUNDING AREA. I USED MY INFRARED THERMOMETER TO PROVE THAT THE SECTION OF THE INTERIOR PANEL IS...
THE ENGINE WOULD NOT TURN, THERE WAS NO WARNING SIGN OF CHECK ENGINE FOR THAT DAY AND FOR BEING A CERTIFIED PRE-USED VEHICLE THERE SHOULD BE WARRANTY FOR ELECTRICAL AND THE TRANSMISSION.
I'M ON MY 3RD RADIO FOR THE 2018 PACIFICA THAT I BOUGHT NEW LESS THAN 2 YEARS AGO AND THE RADIO WAS NOT ACTIVATED WHEN IT WAS INSTALLED ON 1/8/21 THEREFORE NO EMERGENCY SERVICES WILL WORK. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES WITHOUT REPLY. I HAVE CONTACTED MY UCONNECT CASE MANAGER SIX TIMES BY EMAIL AND LEFT A VOICEMAIL. I HAVE CONTACTED THE CORPORATE WEBPAGE AND WAS DIRECTED BACK TO MY CASE MANAGER. GUARDIAN SERVICES CLAIM THE RADIO IS NOT ASSOCIATED WITH MY VIN SO THERE IS NOTHING THEY CAN DO. IN ADDITION TO THE 911 BASIC EMERGENCY SERVICES, I PAID $250 IN MARCH FOR THE ENHANCED GUARDIAN SERVICES, HOWEVER SINCE THE INITIAL RADIO FAILURE IN JULY, THOSE SERVICES HAVE NOT WORKED FOR ANY LENGTH OF TIME. NO ONE WILL TAKE RESPONSIBILITY FOR THIS ISSUE. IF A CELL PHONE PROVIDER HAS TO OVERNIGHT A PHONE DUE TO LIABILITY IN...
VERY FREQUENTLY THE UTHEATER APPLICATION WILL NOT WORK AFTER SHUTTING VAN OFF AND RESTARTING. WE HAVE GONE THROUGH 1 BATTERY A YEAR EVEN THOUGH IT IS SUPPOSED TO HAVE A 5 YEAR LIFE. AFTER STOPPING AT A RED LIGHT THE AUTO START/STOP CAUSES THE VAN TO DIE. I HAD TO COMPLETELY RESTART THE VAN. OUT OF NOWHERE DRIVING HOME DOING ABOUT 50 MPH IT FLASHED A LOW BATTERY ALERT THEN DIED WITHIN 2 MINUTES WHILE DRIVING. THANK GOD I WAS ONLY A BLOCK FROM HOME AND IT WAS DOWNHILL. MY VAN JUST HAD THE BATTERY REPLACED AGAIN AND AGAIN WON'T START. THIS BATTERY IS 2 WEEKS OLD. I HAD TURNED OFF THE AUTO START/STOP AS DIRECTED BY MY DEALERSHIP AND IT CONTINUES TO DRAIN BATTERIES. AFTER DOING RESEARCH I FOUND ABOUT 100 CASES WITH THE SAME ISSUES. IF I WOULD HAVE STILL BE ON THE HIGHWAY WHEN IT DIED I...
THE POWER STEERING IS GOING IN AND OUT, BOTH WITH WARNING LIGHT AND LOSS OF POWER STEERING. THIS HAS HAPPENED AT VARIOUS SPEEDS AND CONDITIONS AND IS VERY DANGEROUS, NOT ONLY WHEN STEERING GOES OUT, BUT WITH THE SUDDENNESS OF IT COMING BACK ON. IT CAN DO IT SEVERAL TIMES IN JUST A FEW MINUTES OF DRIVING AND WORRIES ME ABOUT TRANSPORTING MY CHILDREN, BUT THIS IS OUR ONLY VEHICLE.
NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN ON AND OFF VAN STARTED AGAIN AND THE CAR BEHIND US WAS TRAVELING REGULAR SPEED LUCKILY SWERVED AND MISSED UP AND THIS HAPPENED A FEW MORE TIME DURING THE PERIOD FROM OWING THIS VEHICLE TILL NOW. (LESS THAN A YEAR) TOTAL OF 6 OR MORE TIMES ALL THE EVENTS THAT HAVE HAPPENED THE VAN WAS IN MOTION COMING TO A STOP THEN STATIONARY AT A STOPLIGHT.
AUTO START AND STOP
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE...
I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN...
AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR...
PASSENGER SLIDING DOOR DOES NOT OPEN AND CLOSE ALL THE WAY
SLIDING DOORS WILL NOT CLOSE PROPERLY. ONCE THE BUTTON TO CLOSE IS PRESSED, DOOR WILL TRY TO CLOSE, AS SOON AS IT TOUCHES THE LATCH, THREE BEEPS WILL SOUND AND DOOR WILL OPEN BACK RIGHT AWAY AS IF SOMETHING IS JAMMED. THIS WILL OCCUR 3 TO 5 TIMES BEFORE THE DOOR CLOSES COMPLETELY. VEHICLE IS STATIONARY ON A LEVEL ROAD. DOOR MODULE UPDATE IS RECOMMENDED BY DEALER. I DONT THINK CUSTOMERS SHOULD PAY FOR THESE PROBLEMS.
ON MAY 1, 2020, I BROUGHT MY 2018 CHRYSLER PACIFIC TO THE DEALERSHIP FOR THE VEHICLE TO BE REPAIRED BECAUSE OF RECALL CAMPAIGN 19V886000. IT WAS SUPPOSED TO BE A SIMPLE UPDATE TO THE RADIO SOFTWARE. HOWEVER, THE ENTIRE RADIO MALFUNCTIONED WHEN THEY ATTEMPTED TO UPDATE THE SOFTWARE. THE DEALERSHIP SAID THE ENTIRE RADIO NEEDS TO BE REPLACED. THEY ORIGINALLY ESTIMATED IT WOULD TAKE 3 TO 5 DAYS TO RECEIVE A NEW RADIO. IT IS NOW JUNE 18, 2020, SEVEN WEEKS SINCE I TOOK MY CAR IN FOR THE RECALL UPDATE, AND THE DEALERSHIP AND CORPORATE CHRYSLER HEADQUARTERS DON'T EVEN HAVE AN ETA ON WHEN A NEW RADIO WILL BE AVAILABLE. I AM CONCERNED THAT THEY MAY NOT BE ABLE TO FIX MY VEHICLE TO MEET THE RECALL MANDATE AND NHTSA'S SAFETY STANDARDS. *TR
WHEN IN SLOW OR BUMPER TO BUMPER TRAFFIC SLOWING DOWN AT A TRAFFIC LIGHT OR TO MAKE A RIGHT OR LEFT TURN. WHEN YOU GO TO ACCELERATE MY TRANSMISSION THROWS A HARD SHIFT LIKE SOMETHING JUST HIT THE BACK OF THE VAN AND PUSHED IT FORWARD .I TOOK THE VAN TO THE DEALERSHIP TWICE BETWEEN FEBRUARY AND MAY 2020 THEY KEEP TELLING ME THEY CANT FIND THE PROBLEM. *TR
2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS
WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...
I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.
STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.
THE SLIDING SIDE DOORS AND REAR TAILGATE OPEN WHEN I'M DRIVING THE VEHICLE!!!!! ALSO WHEN YOU PUSH BUTTON SHUT THE SIDE DOORS THEY SHUT, THEN OPEN AGAIN REPEATEDLY, NO OBSTACLES OR DEBRIS IN THE TRACKS, THIS IS PURELY ELECTRICAL ON A VEHICLE THAT HAS 42,000 MILES. THE BACK TAILGATE OPENED TODAY ON MY WIFE WHILE SHE WAS DRIVING, THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT ORW WATER DAMAGE EITHER.
MY CAR IS 3-4 MONTHS OLD. AROUND 7K IN MILES ON IT. THIS AFTERNOON CAR DID NOT STARTED, START BUTTON WAS SHOWING AS RUN CREATED A KIND OF CHAOS IN TERMS SEEMS THE LIKE CAR IS READY TO RUN SHOWING ALL RUN SIGNALS BUT WAS NOT RUNNING, HAPPENED IN A PARKING LOT SO I WAS CONFUSED WHAT STATE SHOULD I LEAVE THE CAR IN AS NOT ABLE ABLE TO SHUT DOWN THE CAR & DONT KNOW WHETHER IT WILL START RUNNING BY HIMSELF, SWITCHED ON THE PARKING BREAKS JUST TO MAKE SURE IT DOES JUST START RUNNING & RUINS SOMEONES CAR, IT WAS KIND OF SCARY. MORE SCARY THINGS HAPPENED WHEN THE TOWING TRUCK GUYS SHOWED UP TO DRIVE THE CAR TO DEALER. HE WAS TRYING TO FIGURE OUT WHERE IS THE BUTTON TO PUT THE CAR IN NEUTRAL, CALLED DEALERSHIP NO ONE KNEW, LOOKED AT A VIDEO WHERE IT...
FREQUENTLY THE DRIVER SIDE REAR POWER DOOR DOES NOT REMAIN SHUT. WHEN THE POWER DOOR CLOSURE IS ACTIVATED, THE DOOR SLIDES ALL OF THE WAY CLOSED AND THEN FREQUENTLY WILL REVERSE, CAUSING THE DOOR TO OPEN COMPLETELY AGAIN. THIS CAN CAUSE THE DRIVER TO THINK THE DOOR IS CLOSED IF A CHILD CLOSES THE DOOR OR IF SOMEONE WALKS AWAY AFTER HITTING THE POWER CLOSURE BUTTON, BUT MAY NOT BE, CAUSING A SAFETY CONCERN. I SEE OTHERS ONLINE ARE HAVING SAME ISSUE. THE DEALER INDICATES IT IS A FIRMWARE/SOFTWARE ISSUE AND IS REQUIRING A SUBSTANTIAL FEE TO UPDATE THE SOFTWARE/FIRMWARE TO FIX THE ISSUE. THE ISSUE CAN HAPPEN WHEN ON A FLAT OR INCLINED TERRAIN. IT STARTED HAPPENING SHORTLY AFTER WE BOUGHT THE VEHICLE NEW.
I WAS AT A STOP SIGN. WITH OUT ANY WARNING MY 2018 PACIFICA SHUT DOWN. THE KNOB TO TURN FROM PARK TO DRIVE OR REVERSE STARTED TURNNING BY ITSELF AND THEN IT SHUT OFF COMPLETELY. A COUPLE OF SECONDS LATER, THE VAN RESTARTED AND IT SAID TO PRESS THE IGNITION BUTTON TO START THE VEHICLE. I WAS AT AN INTERSECTION WITH THE CAR ON DRIVE WHEN THE VEHICLE SHUT OFF.
THERE ARE TWO ISSUES: 1) ON CITY STREETS WHEN TURNING THE VEHICLE WILL NOT ACCELERATE WHEN PUTTING PRESSURE ON THE ACCELERATOR. THERE IS NO REVVING OF THE MOTOR, NO RESISTANCE ON THE ACCELERATOR. FEELS LIKE THE VAN IS SHUTTING OFF (BUT IT ISN'T). I CAN PUSH THE ACCELERATOR ALL THE WAY DOWN WITH NO INCREASE OF SPEED. THIS LASTS ABOUT 4 SECONDS. IT HAS HAPPENED 3 TIMES 2) THE VEHICLE WILL VIOLENTLY SHIFT AT LOW SPEEDS. 10-15MPH. THE VEHICLE ACTS LIKE IT IS SEARCHING FOR THE GEAR (SLOWING) AND THEN SHIFTS HARD! FEELS LIKE YOU ARE BEING HIT FROM BEHIND. THIS HAPPENS ON ALL STREETS AND AT ALL TIMES (TURNING, GOING STRAIGHT) STAR CASE IS OPEN WITH FIAT.
THE TRANSMISSION HAS SLIPPED AND/OR JERKED ON MULTIPLE OCCASIONS. AS MANY AS 50. WHEN DRIVING FROM A STOP IT WILL NOT GO INTO GEAR FOR SEVERAL SECONDS OR WILL JERK INTO GEAR. WHILE PUTTING IN PARK IT WILL JERK CAUSING IT TO JUMP FORWARD WHICH COULD LEAD TO AN ACCIDENT.
THE DRIVERS SCREEN (NAVIGATION , BACK UP CAMERA, DVD,ETC) FREEZES REGULARLY. THIS MEANS THAT OFTEN THE BACKUP CAMERA IS UNAVAILABLE, AT TIMES THE MOVIE SHOWS EVEN WHILE DRIVING. I HAVE REPORTED IT SEVERAL TIMES TO CHRYSLER'S UCONNECT TEAM WITH NO RESOLUTION. MY CASE MANAGER IS NO LONGER ANSWERING MY CALLS. I HAVE VIDEOS OF THE MALFUNCTION. THE DEALERSHIP HAS ASKED ME TO BRING THE CAR IN 5 TIMES ALREADY, WITH NO RESOLUTION, BUT THEIR 'PLAN' IS TO JUST HAVE ME KEEP BRINGING IT IN BUT SAID THEY CANNOT REPLACE THE SCREEN/DEVICE. IT IS A SAFETY ISSUE THAT I CANNOT RELIABLY ACCESS MY REAR CAMERA OR CHANGE APPLICATIONS. I HAVE VIDEOS OF MULTIPLE IMSTAMCES
WHEJ I'M DRIVING THE VAN IT SHUTS OFF WHILE IT'S IN DRIVE. A ALERT COMES ON SAYING SOMETHING RELATED TO FCC. I TRY TO TAKE A PIC BUT IT GOES AWAY QUICKLY. IT'S HAPPENED AT STOPS AND WHILE MOVING. VERY SCARY. CHRYSLER ACTS AS THOUGH THEY DON'T WANT ME TO BRING THE CAR IN. VERY DANGEROUS AND SCARY. I DON'T WANT TO DRIVE IT. THIS VEHICLE IS MY DAUGHTERS WHEELCHAIR VAN WITH LESS THEN 3000 MILES ON IT.
I WAS DRIVING DOWN THE STREET AND THE VEHICLE JUST SHUT OFF. A LIGHT FOR LANE ASSIST CAME ON THAT SAID SEEK SERVICE ASAP. IT WENT RIGHT BACK OUT THOUGH. I IMMEDIATELY SCHEDULED IT TO BE CHECKED OUT. THE DEALERSHIP IN HERMITAGE, PENNSYLVANIA SAID THEY HAD ANOTHER WOMAN WITH SAME VEHICLE AND SAME PROBLEM. THEY WERE WAITING ON A RECALL TO KNOW HOW TO FIX IT. UPON RETURNING TO FLORIDA, I ALSO WENT TO THE DEALERSHIP I BOUGHT THE VEHICLE FROM. THE SERVICE MANAGER HAD NEVER HEARD OF THIS PROBLEM. HOWEVER, WE INFORMED HIM WE HAD LOOKED IT UP ON LINE AND THIS HAS BEEN AN ONGOING PROBLEM FOR SEVERAL YEARS NOW.
WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET...
WHEN I BOUGHT MY PACIFICA THE AUDIO USED TO GO LOUD AND SOFT. THE NEXT THING THAT HAPPENED WAS THE FM WOULD FLIP TO AM AND THE RADIO STATIONS WOULD CHANGE, U-CONECT WOULD CALL THE LAST PERSON I HAD CALLED THE DAY BEFORE, AND FLIP TO CLIMATE CONTROL. THEN, IT STARTED STALLING OUT AT INTERSECTIONS, A CLEAR AND PLEASANT DANGER!!! THE CAR WAS SITTING AT A LIGHT WAITING TO TURN ONE TIME AND GOING STRAIGHT THE OTHER TIME. BOTH TIMES IT HAD TO BE RESTARTED, HOLDING UP TRAFFIC. I AM NOW CONCERNED THIS WILL HAPPEN WHILE IN MOTION. OTHERS ON FACEBOOK HAVE SAID THIS HAS ALSO THIS HAPPENED TO THEM AND CHRYSLER KNOWS ABOUT IT, BUT CAN'T DO ANYTHING ABOUT IT BECAUSE THEY DON'T HAVE A FIX FOR IT. I HAVE HAD MY CAR INTO THE DEALER THREE TIMES NOW.
INTERMITTENTLY WHEN STOPPED , THE CAR STALLS. MESSAGES FLASH SAYING "FCW UNAVAILABLE" AND "ACC UNAVAILABLE" "LANESENSE UNAVAILABLE" SERVICE REQUIRED. THE CAR HAS TO BE RESTARTED. I HAVE HAD IT AT DEALER SEVERAL TIMES AND THEY CANNOT FIX. IT'S DANGEROUS AS I HAVE ALMOST BEEN REAR ENDED AT STOP SIGNS OR STOP LIGHTS SINCE IT'S STALLED. I HAPPENS USUALLY RIGHT AFTER STOPPING. THERE IS NO PATTERN BUT HAPPENS ABOUT 25% OF THE TIME I AM DRIVING.
ENGINE RANDOMLY STALLS. WE'VE HAD THIS VEHICLE FOR APPROXIMATELY 8 MONTHS AND IT HAS RANDOMLY STALLED MORE THAN 10 TIMES REGARDLESS OF THE SCENARIO (DRIVING, STOPPED AT A LIGHT, PARKED). THE LATEST INCIDENT BEING TODAY, 3/4/19. THIS IS A SERIOUS SAFETY CONCERN BASED ON IT HAPPENING WHILE DRIVING WITH OUR CHILDREN IN THE VEHICLE.
THE ELECTRONIC AUTO START/STOP IS NOT WORKING PROPERLY. WHEN AT A RED LIGHT THE ENGINE SHUTS OFF AND THE CAR DOES NOT START AGAIN WHEN THE GAS IS PUSHED. WE HAVE TO PUT THE CAR IN PARK THEN RESTART THE ENGINE TO PROCEED. CHRYSLER TOLD US THIS MORNING THAT IT IS A KNOWN ISSUE AND ARE WAITING TO SEE IF THERE IS GOING TO BE A RECALL ON IT.
THE CRASH WARNING SENSORS WILL RANDOMLY ACTIVATE WHILE YOU ARE DRIVING DOWN THE ROAD AND CAUSE THE VEHICLE TO SHUT OFF. HAS BEEN TO THE DEALER ON A COUPLE OF OCCASIONS AND THE ISSUE HAS NOT BEEN RESOLVED.
MY VEHICLE HAS BEEN IN FOR SERVICE AT LEAST 4 TIMES FOR THE STALLING ISSUE. I AM EITHER DRIVING AT 24MPH OR LESS AND IT JUST SHUTS OFF. OFF. SOMETIMES IM SITTING AT A LIGHT AND IT SHUTS OFF. I HAVE ALMOST BEEN REAR-ENDED 3 TIMES. POLICE HAVE HAD TO DIRECT TRAFFIC AROUD ME TWICE. MY CHILDREN ARE SCARED TO RIDE IN IT. THE MEDIA DOES NOT ALWAYS WORK. A USB PLUG DOESNT WORK THE ONE USED FOR CAR PLAY. THE REAR SENSORS DO NOT ALWAYS WORK. THIS VAN IS CURRENTLY SITTING IN MY GARAGE. USELESS TO ME. I AM NOT PUTTING MY KIDS AT RISK ANY LONGER.
WHEN I COME TO A STOP THE ENGINE CUTS OUT AND I GET A WARNING MESSAGE THAT SAYS FWC UNAVAILABLE. RESTART ENGINE. I AM WORRIED THAT AT SOME POINT THIS MAY HAPPEN WHILE MY VEHICLE IS IN MOTION. THIS HAPPEN INTERMITTENTLY. IT HAS HAPPENED 4 TIME IN THE LAST 3 WEEKS
ON NUMEROUS OCCASIONS THE NAVIGATION SCREEN WOULD GO BLACK OR FREEZE UP. ON MULTIPLE OCCASIONS THE UCONNECT THEATER WOULD NOT WORK. EVERYTIME WE TOOK IT TO THE DEALERSHIP SAID IT WAS FINE AND DIDN'T INVESTIGATE THE ISSUE. RECENTLY, WE WENT TO THE STORE MADE SEVERAL STOPS AT DIFFERENT STORES ON OUR LAST STOP THE VAN WOULD NOT RECOGNIZE THE KEYS. WE COULDN'T LOCK OR UNLOCK THE VAN. I HAD TO PULL OUT THE EMERGENCY KEY TO GET INTO THE VAN. ONCE INSIDE THE VAN DIDN'T RECOGNIZE THE KEYS. I ENDED UP HAVING TO GOOGLE THE ISSUE FOR A WORK AROUND TO GET HOME. THE ENTIRE RIDE THERE WAS A DISPLAY STATING THAT THE KEY WAS NOT IN THE VEHICLE. WE MADE ON MORE STOP AND AN LEFT THE VAN RUNNING. TEN MINUTES LATER IT RECOGNIZED THE KEY AND A UCONNECT STARTING WORKING AGAIN. THE VAN IS A 2018 AND LESS...
WHILE STOPPED AT A STOP SIGN THE VEHICLE'S AUTO STOP/START FUNCTION DISABLED THE ENGINE AS NORMAL. WHEN I LIFTED MY FOOT OFF THE BRAKE TO ENGAGE ENGINE THE CAR STALLED AND "SERVICE AUTO START/STOP" DISPLAYED ON SCREEN. THEN THE SCREEN INDICATED TO PUT THE VEHICLE IN PARK. AFTER I PUT THE VEHICLE IN PARK I RESTARTED THE VEHICLE AND OPERATED NORMALLY. VEHICLE WAS PURCHASED NEW AND HAS 1,200 MILES ON IT. I WILL BE TAKING THE VEHICLE TO MY DEALER FOR ASSESSMENT.
ON TWO SEPARATE OCCASIONS, WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP, THE VEHICLE HAS SHUT OFF FOLLOWED BY A MULTITUDE OF ERROR LIGHTS AND MESSAGES ON THE DASH AND LIGHTS FLASHING ON THE GEAR SELECTOR. UPON SHUTTING OFF UNEXPECTEDLY THE VEHICLE IS IN MOTION WITH NO POWER STEERING, BRAKE ASSIST, OR ANY OTHER ELECTRICAL FUNCTION. THE BRAKE HAS TO BE APPLIED, THE VEHICLE SHIFTED TO PARK AND FINALLY THE START BUTTON PRESSED. THIS IS A MAJOR SAFETY CONCERN AND VERY FRIGHTENING THE TWO TIMES THAT IT HAS HAPPENED. THE DEALERSHIP HAS BEEN CONTACTED AND AN EMERGENCY SERVICE APPOINTMENT HAS BEEN SCHEDULED. ALSO, THE MANUFACTURER HAS BEEN CONTACTED AND A CASE NUMBER HAS BEEN ASSIGNED.
WHILE JUST DRIVING DOWN THE HIGHWAY A CONSTANT ALERT BEEPING & 'BRAKE NOW' IS FLASHED ON THE DASHBOARD! SCARES YOU TO DEATH. AND WHEN YOU DO BRAKE AS IT SAYS THAT COULD CAUSE REAR END ACCIDENT. THIS HAS HAPPENED 3TIMES! WHEN VAN IS STARTED THE 2 BACK SLIDING DOORS AND THE BACK HATCH ALL OPEN UP WITHOUT ANY BUTTONS BEING TOUCHED.
I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!
THE VEHICLE SPONTANEOUSLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER COMING TO A STOP
WITH START/STOP ON, SITTING AT A STOP SIGN OR LIGHT, CAR STOPS AS IT'S SUPPOSED TO, THEN I REMOVE MY FOOT FROM THE BRAKE AND IT ROLLS BACKWARD. IT DOESN'T DO IT ALL THE TIME, DEALER UNABLE TO REPLICATE ISSUE AND SENDS ME HOME. I ARGUE STATING MY VEHICLE IS NOT SAFE FOR MY CHILDREN! ONCE IT ROLLED ME INTO A MAILBOX SHATTERING MY REAR WINDOW!
Other 2018 CHRYSLER PACIFICA Problem Areas
Engine
339 complaints
Electrical System
258 complaints
Power Train
135 complaints
Steering
122 complaints
Fuelpropulsion System
42 complaints
Electronic Stability Control Esc
37 complaints
Service Brakes
31 complaints
Vehicle Speed Control
29 complaints
Suspension
18 complaints
Structurebody
13 complaints
Seats
8 complaints
Forward Collision Avoidance Adaptive Cruise Control
7 complaints
Air Bags
6 complaints
Wheels
6 complaints
Forward Collision Avoidance Warnings
5 complaints
Back Over Prevention
4 complaints
Equipment
4 complaints
Structurebodydoor
4 complaints
Visibilitywiper
4 complaints
Forward Collision Avoidance
3 complaints
Forward Collision Avoidance Automatic Emergency Braking
3 complaints
Latcheslockslinkagesdoorslatch
3 complaints
Seat Belts
3 complaints
Engine And Engine Cooling
2 complaints
Hybrid Propulsion System
2 complaints
Lane Departure Blind Spot Detection
2 complaints
Tires
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Chest Clip Buckle Harness
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemignition
1 complaint
Electrical Systeminstrument Panelspeedometerodometer
1 complaint
Electrical Systemstarter Assembly
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lighting
1 complaint
Lane Departure Assist
1 complaint
Lane Departure Warning
1 complaint
Latcheslockslinkages
1 complaint
Power Trainmanual Transmissionshift Pattern Indicator
1 complaint
Structure
1 complaint
Structurebodybumpersactive Shuttersgrill
1 complaint
Tirestemporaryemergency Spare Tire
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint