2018 CHRYSLER PACIFICA Vehicle Speed Control Problems

This van is a 2018 modified with a handicap accessible rear ramp. We purchased this van in 2021 and since it has spent 6 months the first time at the shop then it was at our facility totally not running for another 6 months we paid 400 dollars to tow it to a dealership they replaced the transmission it ran for 2 months and now doesn’t start it’s in limp mode and when it does start and run when your driving it loses all power suddenly. We have only put 3800 miles on this van in the time we’ve had it and we owe over 25,000 still on it. Nobody can figure out what’s wrong with it but we are very small residential care facility and we are unable to transport residents because we have a broken van that we still pay for do we can’t purchase another one.

While driving on a 4-lane highway, I received a message on the dashboard "Vehicle will shut off soon". I had just a few seconds before power to the vehicle was limited. The engine stopped working and another message was displayed: "Battery Conditioning Leave Ignition in Run." After that the car would no longer move and I was in the middle of the right lane. Luckily I could get my children out safely. The vehicle was towed to the local Chrysler dealership where it is waiting for repair.

I had had multiple incidents when the Van would get stuck in a gear or would lose the ability to accelerate. The passenger doors, specifically the right side passenger door would get suck and continuously open because it could not close. The rear view cameras would get stuck and after reverting to D it would stay on the screen for at least 5 min before switching back. The screen would also go blank. The van would also get stuck between gears or would shut off at a stop light.On this particular day I was driving and was starting to slowdown for the light signal. The van suddenly jolted and stopped completely. I tried to turn it on and it would not start. I was very lucky that the car behind me noticed me slowing down and did not hit the van. I tried to turn on the van and the...

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine and the STOP and START warning lights were illuminated. The vehicle was taken to the dealer on several occasions; however, the failure could not be duplicated. The contact stated that on the last occasion, the vehicle was taken to the dealer, and the battery was replaced; however, the failure reoccurred. The vehicle was not repaired. The vehicle was scheduled for a service appointment. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

The vehicle display reads "Service Charging System" and switches into limp mode where the vehicle is prevented from driving faster than 15 mph. After leaving the van sit for a time, it drives ok. I took the van to a Chrysler dealership twice after this happened, and the dealership could not resolve the issue. After the second time this happened, the dealership contacted an engineer at Chrysler to try and resolve the problem, but they could not. Chrysler says the problem stems from the charger that is being used, but the error/limp mode occurs not after using a charger. I am concerned that the vehicle will switch over to limp mode at any time presenting a safety risk.

The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.

On three recent, separate occasions, the vehicle has lost acceleration while making a left hand turn from a stop (date listed for this incident is most recent). No visual or aural warning indications have displayed on the dash during or proximate to these incidents, but the car felt like it went out of gear while making a normal left turn. Pushing or releasing the throttle only affected engine RPM, not any acceleration, so it felt like we were only coasting. It lasts longer than a normal shift, more than a few seconds, before power is sent to the wheels again. On two of the occasions there was oncoming traffic approaching the intersection. If the power had died any sooner in the turn I'm not sure I would have cleared the intersection in time with what little speed I had gained, increasing the risk of collision. I am taking the car...

Sept. 12, 2022 - Ever since we have owned this vehicle, we have experienced this issue with the cruise control. Speed increases while driving downhill highways and sometimes on pretty level highways. When I decrease the speed on the controller, it sometimes maintains the speed for several seconds (slow to respond) in order to slow down while coming up behind another vehicle. I therefore need to break or turn off the cruise control. Very unpredictable. Also, speed changes a lot which sounds like shifting gears back and forth while going uphill. I had contacted the dealer originally and was told this is normal. This is ongoing. Happens every time when driving on the highway. Safety concern. The other issue we had experienced while driving on a city street, we got some odd sounds, what sounded like it was coming for the transmission. Like shifting sounds. and on another couple of...

Vehicle randomly loses all steering power and van completely shuts off while in motion. Has happened twice now without warning. Won't start up til vehicle is in park and has stalled for a minute.. Could be potentially very dangerous on a highway or busy intersection. I have owned this vehicle for less than 1 year. According to consumerreport.org certain pacificas years 2017-2019 had this same issue back in 2019 and approximately 150,000 were recalled at the time. However, currently there is no open recall active. Reference NHTSA campaign number:19V348 Reference FCA recall number:V53

The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won’t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

WE BOUGHT THE CHRYSLER VAN NEW IN 2018. ONE YEAR (~10,000 MILES) LATER, THE VAN DEVELOPED ROUGH UPSHIFTING. IT DOES NOT HAPPEN EVERY TIME BUT IT OCCASIONALLY BANGS INTO GEAR VERY VIOLENTLY UNDER SLOW ACCELERATION AT 30 - 35 MPH. WE TOOK THE VAN TO CHRYSLER MECHANICS BUT THEY COULD NOT REPRODUCE THE ROUGH SHIFT SO THEY WOULD NOT DO ANYTHING ABOUT IT. EVERY TIME IT HAPPENS, IT SCARES ME TO DEATH. IT FEELS LIKE A SLEDGEHAMMER HIT THE VAN!

THIS VEHICLE WITH UNSAFE DEADLY DRIVING CONDITIONS BEGAN AS A NEW VEHICLE AT AROUND 1300 MILES. ACCELERATION OF CHRYSLER PACIFICA WHILE DRIVING AT 55 TO 75 MILES PER HOUR WITH THE ENGINE OF VEHICLE DOES NOT SLOW DOWN BUT STAYS STUCK AND DOES NOT SLOW DOWN AND REMAINS AT A HIGH RATE OF SPEED. DOCUMENTED OVER 350 INCIDENTS OF THIS SUBJECT PACIFICA FOR 3 YEARS. OFTEN, I COULD NOT STOP THE ENGINE FROM RACING AT ITS HIGHEST RATE OF SPEED WHILE ON FREEWAYS AND OTHER ROADS. THIS VEHICLES ENGINE DOES NOT SLOW DOWN AND BEGIN FORCED PUMPING OF BRAKES MAKING THE VEHICLE RISE IN HEIGHT AND.. II COULD NOT STOP THIS PACIFICA ENGINE FROM SHUTDOWN RACING ENGINE UNTIL I PLACE THE SHIFT MECHANISM IN NEUTRAL TO SLOW IT DOWN AND KEEP IN FROM CRASHING INTO A FORWARD VEHCILE OBJECT. THE ENGINE GETS STUCK IN ITS FORMER HIGHEST RATE OF SPEED...

I WAS DRIVING STRAIGHT AT 40MPH. THE ENGINE TURNED OFF, BUT ELECTRICAL MAINTAINED. AFTER A COUPLE HUNDRED FEET THE ENGINE CAME BACK ON. WITHOUT PUSHING ON THE GAS THE ENGINE ACCELERATED THE CAR OVER A SHORT DISTANCE, BREAK WAS INPUTTED AND FULL CONTROL WAS RESTORED TO THE PHYSICAL. WE TOOK THE VEHICLE TO THE DEALER, BUT NOTHING WAS DONE AS THEY COULDN'T REPLICATE THE ISSUE. THIS VEHICLE HAS HAD NUMEROUS ELECTRICAL ISSUES.

HAD A WHEEL ALIGNMENT IT STILL PULLING TO THE SIDE .I DO THINK IT THE CONTROL ARM LOWER ARM,TRAIN AXLE ASSEMBLY AXLE SHAFT. RADIO DOESN'T WORK CORRECT OR WITH BLUETOOTH. IF I GET A CALL IT WON'T GO BACK TO PLAYING THE RADIO OR BLUETOOTH. NEED TO TURN OFF CAR FOR AWHILE AND START AGAIN! BACK CAMERA SOMETIMES BLACKOUT.

MY 2018 CHRYSLER PACIFICA CONTINUES TO STALL WHILE THE CAR IS IN MOTION ON THE STREET. THE LAST TWO OCCURRENCES HAPPENED WHEN THE CAR WAS MOVING AT 25MPH OR HIGHER WITH MY FOOT ON THE GAS PEDAL. THIS PROBLEM OCCURRED PRIOR TO THE FCA V53 RECALL BEING ISSUED, AND HAS PERSISTED EVEN AFTER TAKING THE CAR IN TO BE FIXED UNDER THE RECALL. IT SEEMS TO HAPPEN MOST OFTEN IN THE FIRST 15 MINUTES OF OPERATING THE CAR, AND ESPECIALLY IF I HAVE GONE ABOVE 30 MILES AN HOUR AND THEN DECELERATE (LIKE APPROACHING A LIGHT). THE CAR WILL LURCH, SHUT OFF, ALL THE INDICATOR LIGHTS WILL COME ON, AND THEN 'START/STOP REQUIRED' WILL APPEAR ON THE DASHBOARD. THE CAR ALWAYS SHUTS OFF WHILE IN THE "DRIVE" POSITION. SOMETIMES I AM ABLE TO REMEDY THE STALLING QUICKLY, AND SOMETIMES IT TAKES MORE THAN THREE TRIES. ONE OR MORE FUNCTIONS OF...

NUMBER OF INCIDENTS PERTAINING TO STOP AND START SYSTEM. MY WIFE WAS DRIVING OUR KIDS TO THE STORE WHEN COMING TO A STOP (STATIONARY) THE START AND STOP SYSTEM CUT OFF DEAD STOPPING (STATIONARY) US RESULTING IN ALMOST GETTING INTO AN ACCIDENT. SECOND TIME WE WERE COMING HOME AND STOPPED (MOTION TO STATIONERY) AS NORMAL AND THE SYSTEM JERKED AND STOPPED WOULD NOT RE START, TURNING THE VAN ON AND OFF VAN STARTED AGAIN AND THE CAR BEHIND US WAS TRAVELING REGULAR SPEED LUCKILY SWERVED AND MISSED UP AND THIS HAPPENED A FEW MORE TIME DURING THE PERIOD FROM OWING THIS VEHICLE TILL NOW. (LESS THAN A YEAR) TOTAL OF 6 OR MORE TIMES ALL THE EVENTS THAT HAVE HAPPENED THE VAN WAS IN MOTION COMING TO A STOP THEN STATIONARY AT A STOPLIGHT.

ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.

I PURCHASED MY VEHICLE 10/29/18 AND ITS BEEN A GREAT VEHICLE TIL ABOUT JULY 2019. I HAVE TAKEN IT TO THE DEALERSHIP FOR THEM TO FIX A CLICKING NOISE IN THE FRONT LEFT SIDE AND EVERYTIME THEY CHANGE A BUNCH OF PARTS BUT DONT FIX IT. NOW ITS A LOUD SQUEEKING NOISE EVERYTIME I BACK OUT MY DRIVEWAY OR PULL OFF IN DRIVE. IVE TAKEN 3 TIMES AND THEY CANT FIGURE OUT WHAT IT IS. IVE HAVE TO RENT A VEHICLE AND THE DEALER ALSO LET ME USE A 2 DOOR LOANER KNOWING I HAVE 4 KIDS. THEY KEEP SAYING BRING IT BACK MONDAY. WELL THATS ONLY 1 PROBLEM. 3 TIMES ALREADY WHEN I PUT MY CAR IN REVERSE MY BACKUP CAMERA COMES ON BUT DONT GO OFF WHEN I PUT IT IN DRIVE. SO WHILE IM DRIVING DOWN THE ROAD MY BACKUP CAMERA IS ON AND IS VERY DISTRACTING...

I'VE HAD IT HAPPEN TWICE NOW WHERE THE CRUISE CONTROL WAS SET TO AROUND 64 MPH, AND WHEN GOING DOWNHILL, THE TRANSMISSION DOWN SHIFTED. HOWEVER, THE CAR THEN ACCELERATED BEYOND 70 MPH BOTH TIMES, AND DIDN'T LET GO OF THE ACCELERATOR UNTIL I TURNED THE CRUISE CONTROL OFF.

CAR STOPS AND SOMETIMES IT DOESN'T TURN ON

WHILE USING THE PARK ASSIST FEATURE TO PARK PERPENDICULAR MY VAN STARTED TO BACKUP TOO FAST AND BACKED ME INTO A PARKED CAR PRIOR TO BEING ABLE TO HIT THE BRAKES IN TIME. IT RESULTED IN DAMAGES TO BOTH MY VAN AND THE PARKED CAR THAT IT WAS ATTEMPTING TO PARK ME NEXT TO.

WAS USING PARK ASSIST AND THE CAR DID NOT PARK ITSELF CORRECTLY AND HIT ANOTHER CAR. WHILE USING PARK ASSIST FEATURE THE CAR STARTED TO MOVE TOO FAST AND THE STERLING WHEEL DID NOT TURN THE CAR CORRECTLY. THE CAR WAS MOVING SO FAST, THERE WAS NO TIME TO PRESS THE BRAKE. IN THE RESULT OUR CAR HIT ANOTHER PARKED CAR AND JUMPED ON THE CURB. IN THE RESULT OUR REAR BUMPER AND REAR DOOR WERE DAMAGED. WE CONTACTED CHRYSLER RIGHT AWAY TO TELL WHAT HAD HAPPENED, THE REPRESENTATIVE TOLD US TO CONTACT OUR INSURANCE AND THEN INSURANCE WILL DO INVESTIGATION. WHEN WE CONTACTED OUR INSURANCE THE REPRESENTATIVE SAID THAT CHRYSLER IS THE ONE WHO DOES THE INVESTIGATION. AFTER THAT CHRYSLER WAS CONTACTED BY US NUMEROUS TIMES, EACH TIME DIFFERENT REPRESENTATIVE, EACH TIME SOME INFORMATION WAS MISSING FROM THE CASE THAT INVESTIGATION TEAM COULD NOT START TO DO THEIR INVESTIGATION....

AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS...

I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO KEN NELSON CHRYSLER CADILLAC BUICK GMC (1100 N GALENA AVE, DIXON, IL 61021, 815-288-4455) WHERE THE RECALL WAS REPAIRED. TWO MONTHS LATER, WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED TO 85 MPH. AN ALARM WENT OFF AND THE "OVER 75 MPH" WARNING INDICATOR ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND DISENGAGED THE CRUISE CONTROL. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,900.

JULY 28, 2018 7:20PM: STOPPED THE CAR AT CROSSWALK FOR PEDESTRIANS. WHILE CAR WAS STATIONARY WITH MY FOOT ON THE BRAKE, THE ENGINE STARTED TO RACE WITH INCREASING FORCE. FEARING THAT I COULD NOT HOLD IT BACK WITH THE BRAKE, I REACHED OVER AND SHIFTED THE CAR INTO NEUTRAL, WHICH REMEDIED THE SITUATION. NOTES: 1) THE CRUISE CONTROL WAS NOT ENGAGED AT THE TIME. 2) THE AUTO STOP/START WAS NOT ENGAGED (I.E. THE BLUE LIGHT WAS ON). THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. JULY 13, 2018 12:15PM AT DISNEY WORLD: I WAS TRAVELING DOWN AN INCLINE TOWARD A STOP SIGN. AS I APPLIED MY FOOT ON THE BRAKE, THE ENGINE BEGAN TO RACE WITH INCREASING FORCE, DESPITE MY FOOT ON THE BRAKE. AS THERE WAS NO TRAFFIC COMING, I SIMPLY TOOK MY FOOT OFF OF THE BRAKE AND PROCEEDED THROUGH THE INTERSECTION. THE SITUATION SEEMED TO...

I HAD JUST PURCHASED THIS CAR AND WAS DRIVING AWAY FROM THE DEALER. ABOUT A MILE DOWN THE ROAD I WAS SLOWING DOWN AND STARTED TO PUT ON THE BRAKES WHEN I HAD AN UNCONTROLLED ACCELERATION EVENT. (IT FELT LIKE SOMEONE HAD JUST STEPPED ON THE ACCELERATOR). I HAD TO SLAM HARD ON THE BRAKES AND JUST AVOIDED HITTING THE CAR IN FRONT OF ME. I KNOW THIS WAS CAUSED PROBABLY BY THE COMPUTER BUT I KNOW IT WASN'T ME. MY FOOT WAS ONLY ON THE BRAKE. I KNOW THIS FEELING WELL SINCE I USED TO HAVE A 2004 PRIUS WHERE THIS HAPPENED TO ME MANY TIMES.