2018 CHRYSLER PACIFICA Structurebodydoor Problems

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT WHILE RETRIEVING HER DOG FROM THE BACKSEAT, THE SLIDING DOOR BEGAN TO CLOSE. THE CONTACT WAS UNAWARE AS TO WHETHER SHE DEPRESSED THE SLIDING DOOR BUTTON OR NOT. THE CONTACT'S HUSBAND HAD TO MANUALLY PULL THE DOOR BACK WHILE THE DOOR WAS CRUSHING HER LEFT ARM. THE CONTACT SUSTAINED MINOR INJURIES TO HER LEFT ARM, SORENESS AND BRUISING; HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THERE WERE NO WARNING LIGHTS ILLUMINATED RELATED TO THE FAILURE. THE CONTACT HAD NOT NOTIFIED A DEALER OR A MANUFACTURER OF THE VEHICLE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,700. *DT*JB *DT*JB *TR

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE WAS PURCHASED, IT WAS MODIFIED WITH A SIDE ENTRY RAMP; HOWEVER, THE AUTOMATIC SLIDING DOOR AND RAMP MALFUNCTIONED SEVERAL TIMES AND FAILED TO OPEN. DURING THE RECENT FAILURE, THE DOOR FAILED TO OPEN AND FELL OFF. THE DOOR FELL OFF TWICE AND WAS DAMAGED. MOBILITYWORKS 2(727 ST JOHNS BLUFF RD S, JACKSONVILLE, FL 32246) STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE DAMAGE AND WANTED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER OF THE SLIDING DOOR (BRAUN ABILITY) CHECKED WITH THEIR CHAIN OF COMMAND AND INFORMED THE CONTACT THAT THEY WOULD NOT COVER THE REPAIRS. THE VEHICLE WAS ALSO TAKEN TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) AND THEY REPROGRAMMED THE VEHICLE SOFTWARE. THE FAILURE MILEAGE WAS 9,747. *TR

AN OBJECT FELL BETWEEN THE MIDDE SEAT AND THE ELECTRONIC SLIDING DOOR SO WHEN THE DOOR WAS ELECTRONICALLY OPENED THE OBJECT WAS CAUGHT CAUSING THE DOOR TO REVERSE AND TRY TO CLOSE HOWEVER I WAS LEANING THROUGHTHE DOOR AT THAT POINT AND THE DOOR CLOSED ON MY CHEST TRIGGERING THE DOOR TO TRY AND RE-OPEN. WHEN THE DOOR STARTED TO REPON I HIT THE OBJECT AGAIN IMMEDIATELY CLOSING WITHOUT ENOUGH TIME FOR ME TO GET MY BODY OUT. THE DOOR RE-CLOSED SQUISHING ME AND STOPPED. I WAS ABLE TO PUSH THE SIDE DOOR BUTTON TO OPENAND WRIGGLED OUT BUT THERE WAS A FAILURE IN THE LOGIC IF THE DOOR HITS SOMETHING BOTH OPENING THEN CLOSING. THIS IS A SAFETY ISSUE BECAUSE IF THIS HAPPENS THE DOOR CAN CRUSH YOU.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE OUTSIDE OF THE VEHICLE, THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT THE SENSOR BECAME INOPERABLE AND CLOSED ON HER DAUGHTER'S HAND. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,207.