2018 CHRYSLER PACIFICA — Problems, Recalls & Safety Data

electronic stability control light came on and car shook. states I need to service it.

The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching into place both during operation and while stationary, leading to it sliding forwards/backwards with the vehicle in motion. The seat that experienced the failure is at present still avaliable for inspection - and the issue occurs frequently enough that a DIY fix can be found online. However, given that the faliure occured without any human interaction with the failed component, it seems prudent to report it here. No warning lights or prior symptoms appeared prior to the issue surfacing. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking spot, it was difficult to accelerate over a patch of ice. The contact depressed the accelerator pedal, and the vehicle accelerated quickly and failed to stop while depressing the brake pedal and the vehicle drove through a fence and crashed into a brick building and stopped. The contact stated that prior to the failure, the U-Connect phone feature disconnected independently. The failure had never occurred before. The contact stated that the U-Connect failure might have been linked to the unintended acceleration failure. No injuries were sustained. A Police report was not filed. The fence and a side of the brick building were damaged during the crash. The vehicle was initially towed to the residence before being towed to a Collision Center, where the vehicle was deemed a total loss by the Insurance Provider. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 159,000.

The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking spot, it was difficult to accelerate over a patch of ice. The contact depressed the accelerator pedal, and the vehicle accelerated quickly and failed to stop while depressing the brake pedal and the vehicle drove through a fence and crashed into a brick building and stopped. The contact stated that prior to the failure, the U-Connect phone feature disconnected independently. The failure had never occurred before. The contact stated that the U-Connect failure might have been linked to the unintended acceleration failure. No injuries were sustained. A Police report was not filed. The fence and a side of the brick building were damaged during the crash. The vehicle was initially towed to the residence before being towed to a Collision Center, where the vehicle was deemed a total loss by the Insurance Provider. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 159,000.

At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I will require a new engine. This is a know problem with Pacificas and is an issue they should be fixing since the problem is on the engine part they installed.