2016 CHRYSLER PACIFICA — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
0
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2016 CHRYSLER PACIFICA
The 2016 CHRYSLER PACIFICA has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 7 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Electronic Stability Control Esc (1 complaint), and Engine (1 complaint).
Recalls for the 2016 CHRYSLER PACIFICA
There are no recalls on file with NHTSA for the 2016 CHRYSLER PACIFICA. No Active Recalls
Owner Complaints for the 2016 CHRYSLER PACIFICA
6 complaints have been filed with NHTSA for the 2016 CHRYSLER PACIFICA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.
CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.
Safety Rating for the 2016 CHRYSLER PACIFICA
NHTSA has not yet tested the 2016 CHRYSLER PACIFICA in its New Car Assessment Program.
Technical Service Bulletins for the 2016 CHRYSLER PACIFICA
Chrysler (FCA US, LLC) has issued 7 technical service bulletins (TSBs) for the 2016 CHRYSLER PACIFICA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2008000013 — EQUIPMENT
Key Programming, Security Pin Request, Pin Invalid
9003220 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features....
Z5091195A$ — EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
RES / RHA / REB radio that supports Bluetooth and Hands-Free
08-057-16 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network....
D1610 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 Volt Battery Return Process
68184587A$ — WHEELS
Rotor - Front 2 Piece
23-012-16 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NHTSA Investigations for the 2016 CHRYSLER PACIFICA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHRYSLER PACIFICA
- 2016 CHRYSLER PACIFICA (current)
- 2017 CHRYSLER PACIFICA — 2,245 complaints
- 2018 CHRYSLER PACIFICA — 1,216 complaints
- 2019 CHRYSLER PACIFICA — 418 complaints
- 2020 CHRYSLER PACIFICA — 226 complaints
- 2021 CHRYSLER PACIFICA — 628 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints