2021 CHRYSLER PACIFICA — Problems, Recalls & Safety Data

The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Battery Thermal Management System. This failure disabled the vehicle's hybrid propulsion system and prevented the vehicle from operating in electric mode. This is a documented systemic issue (Ref: TSB S2208000203) that affects the driveability and safety of the vehicle's hybrid powertrain.

The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of recall 66B/NHTSA 24V-436. I had that recall work completed in January 2026 but it did not resolve the issue. The dealer said they are unaware of that repair not resolving the issue and said I would be liable for the costs associated with the additional diagnostics if the manufacturer refuses to pay. I went on line and apparently a lot of people are continuing to have the same issues. This is a recurring issues that happens about 25% of the time we back up. The attached photo was the latest time.

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and causing the failure. The contact was informed that the wheel hub hardware and front wheel bearings needed to be replaced, and the front wheels needed to be rotated. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 20,000.

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the dealer, who diagnosed that the front wheel hub hardware was loose, affecting the wheel bearings, and causing the failure. The contact was informed that the wheel hub hardware and front wheel bearings needed to be replaced, and the front wheels needed to be rotated. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 20,000.

I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocking traffic and had to get towed to the dealer, where it now awaiting a transmission rebuild. This is the 4th time this same van has died like this, including twice on the highway. Previous times when I brought to the dealer, they only updated software or told me there was nothing they could do