NHTSA Complaint #11718575 — 2021 CHRYSLER PACIFICA

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11718575
Vehicle	2021 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2026
Date Filed	February 17, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part of recall 66B/NHTSA 24V-436. I had that recall work completed in January 2026 but it did not resolve the issue. The dealer said they are unaware of that repair not resolving the issue and said I would be liable for the costs associated with the additional diagnostics if the manufacturer refuses to pay. I went on line and apparently a lot of people are continuing to have the same issues. This is a recurring issues that happens about 25% of the time we back up. The attached photo was the latest time.

Related Complaints for the 2021 CHRYSLER PACIFICA

Other UNKNOWN OR OTHER Complaints

#11713537 — January 27, 2026 — The transmission is defective, and according to the warranty, under the lemon law, it has a lifetime warranty, which ...

#11711996 — January 20, 2026 — I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid s...

#11688994 — September 22, 2025 — Rear view camera does not work 50% of time since recall was updated. Back seat entertainment games no longer work due...

#11679622 — August 10, 2025 — Since week 1 of owning my brand new 2021 Chrysler Pacifica Hybrid, I have had issues of loss of motive power. I have ...

#11674185 — July 17, 2025 — Had recall 66B software update done for rear view camera not working, did not fix the issue. Backup camera still not...

Recent Complaints for the 2021 CHRYSLER PACIFICA

#11719236 — ELECTRICAL SYSTEM — February 19, 2026 — The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Batter...

#11716949 — SUSPENSION:FRONT:WHEEL BEARING — February 10, 2026 — The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...

#11716949 — WHEELS:HUB — February 10, 2026 — The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...

#11716357 — POWER TRAIN — February 6, 2026 — I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocki...

#11715665 — ELECTRICAL SYSTEM — February 4, 2026 — Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not ge...