Technical Service Bulletin 0819923 — 2021 CHRYSLER PACIFICA

ELECTRICAL SYSTEM:SOFTWARE

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Bulletin Details

TSB ID 0819923
Manufacturer
Vehicle 2021 CHRYSLER PACIFICA
Component ELECTRICAL SYSTEM:SOFTWARE
Communication Date

Bulletin Summary

Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio slow to respond and lockup. ? Radio inoperative intermittently. ? Apps not able to update. Additional enhancement included with this software update: ? CarPlayT and Android AutoT improvements and robustness added. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R16.28 and R17.98 (RU) and from R17.98 (WD) to R17.99. NOTE: The National campaign for this FOTA update launched September 8, 2023.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 CHRYSLER PACIFICA

S2408000072 REV.A STRUCTURE:BODY
S2408000101 STRUCTURE:BODY
S2008000185 EQUIPMENT:ELECTRICAL:INFOTAINMENT
9004452 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
0819823 EQUIPMENT:ELECTRICAL
S2323000058 STRUCTURE:BODY:DOOR
92186 STRUCTURE:BODY:HOOD
S238A000009 EQUIPMENT
S238A000008 COMMUNICATION
S238A000009 SEATS
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