Technical Service Bulletin 0819823 — 2021 CHRYSLER PACIFICA

EQUIPMENT:ELECTRICAL

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Bulletin Details

TSB ID 0819823
Manufacturer
Vehicle 2021 CHRYSLER PACIFICA
Component EQUIPMENT:ELECTRICAL
Communication Date

Bulletin Summary

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.29C to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing Wi-Fi Hotspot streaming connection: internet data is not reliable. ? User is unable to setup the Charge schedule/Climate schedule events in Uconnect App (TBM is sending failure message). ? LED blinking on overhead console after ignition cycle. These conditions do not affect the rear view camera display. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 4.29c to 4.36. NOTE: The national launch for the FOTA is expected to begin September 08, 2023.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 CHRYSLER PACIFICA

S2408000072 REV.A STRUCTURE:BODY
S2408000101 STRUCTURE:BODY
S2008000185 EQUIPMENT:ELECTRICAL:INFOTAINMENT
9004452 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
0819923 ELECTRICAL SYSTEM:SOFTWARE
S2323000058 STRUCTURE:BODY:DOOR
92186 STRUCTURE:BODY:HOOD
S238A000009 EQUIPMENT
S238A000008 COMMUNICATION
S238A000009 SEATS
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