2024 CHRYSLER PACIFICA — Problems, Recalls & Safety Data
5/5
Safety Rating
43
Owner Complaints
8
Recalls
21
Service Bulletins
1
Investigation
Overview of the 2024 CHRYSLER PACIFICA
The 2024 CHRYSLER PACIFICA has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 13 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:. 21 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (8 complaints), Power Train (6 complaints), and Air Bags (5 complaints).
Recalls for the 2024 CHRYSLER PACIFICA
NHTSA has recorded 13 recalls for the 2024 CHRYSLER PACIFICA, potentially affecting up to 606,925 vehicles.
Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V877000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 1,019 vehicles affected
Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
View full details →Recall 25V877000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 1,019 vehicles affected
Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
View full details →Recall 25V302000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 250,651 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
View full details →Recall 25V302000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 250,651 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
View full details →Recall 25V471000 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
| 21 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
View full details →Recall 25V471000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 21 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
View full details →Recall 24V888000 — SEATS:BARRIERS
| 44 vehicles affected
Defect: Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: A seat positioned too close to the air bag can increase the risk of injury during a crash.
Remedy: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
View full details →Recall 24V238000 — VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
| 223 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that detaches from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
View full details →Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V199000 — STEERING:COLUMN
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V240000 — TRACTION CONTROL SYSTEM
| 26,776 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Consequence: An inactive traction control system can increase the risk of a crash.
Remedy: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
View full details →Owner Complaints for the 2024 CHRYSLER PACIFICA
43 complaints have been filed with NHTSA for the 2024 CHRYSLER PACIFICA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 8 | 0 | 0 | 0 | 0 |
| Power Train | 6 | 0 | 0 | 0 | 0 |
| Air Bags | 5 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 4 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 1 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 1 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 0 | 2 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheelshub | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle. The affected system can not be isolated and triggers even without the vehicle in use even effecting the way that the engine runs when in use due to voltage issues that the door issue causes with the battery system in the vehicle. This is not an isolated issue Enterprise Rent a Car in Rome, New York also stated to me that they had the same issue with a Pacifica that they use for rentals when I mentioned why mine was in the show this was on 2/2/2026 at 4:00pm. Something should be done to fix this issue or at the very least they should have a way to completely turn off the effected system. Nye Dodge in Oneida, New York is doing the repair on my vehicle and can be reached at 315-277-8955 for more information about the cause, and the fix for this issue. I want to reiterate that this is not a one off issue it is a known issue with the Chrysler Pacifica series that should be investigated.
The headliner AC vent cover fell out while driving striking my minor daughter. We were driving a rental so we did not attempt to correct the issue, leaving the vent cover in the front, but we have found several other incidents reported online of the same issue. We did not take it in for inspection nor were any warning lamps on.
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have been reassured the door will not open however I will not be using this vehicle to transport my children until this issue is corrected. You should be able to turn the system off in the event of a failure with one of the sliding doors.
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have been reassured the door will not open however I will not be using this vehicle to transport my children until this issue is corrected. You should be able to turn the system off in the event of a failure with one of the sliding doors.
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the drivers information screen while the vehicle is in gear, and being driven. After a moment you will hear a relay click, the error message goes away, and after a while the error message shows up again this repeats in cycles. Attempts to disable the sliding door system for safety removing fuses do not work the system will continue to indicate that the door is open even when it has been closed manually. I just had the vehicle serviced at Nye Dodge in Oneida, New York so they have better information on what caused the issue, and the fix they can be reached at (315) 277-8955 for information on the issue. The issue I would like to bring to light is that in the event of a defect it is impossible to fully disable the sliding door, and it's sensors I have attempted to pull fuses to shut the system down, and can't find anyway to totally isolate the effected door for safety. I have been reassured the door will not open however I will not be using this vehicle to transport my children until this issue is corrected. You should be able to turn the system off in the event of a failure with one of the sliding doors.
Safety Rating for the 2024 CHRYSLER PACIFICA
The 2024 CHRYSLER PACIFICA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CHRYSLER PACIFICA
Chrysler (FCA US, LLC) has issued 21 technical service bulletins (TSBs) for the 2024 CHRYSLER PACIFICA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
08-043-26 — ELECTRICAL SYSTEM
Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0121-00 - Lost Communication With Anti-lock Brake System (ABS) Control Module. ● U1110 - Lost Vehicle Speed Message. ●...
08-043-26 — SERVICE BRAKES
Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0121-00 - Lost Communication With Anti-lock Brake System (ABS) Control Module. ● U1110 - Lost Vehicle Speed Message. ●...
18-094-25 — POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P152F - Engine Hood Switch 2 / Engine Hood Switch 1 Correlation.** Customers may experience one of the following:...
19-007-25 — ELECTRICAL SYSTEM
Loss Of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: ● Loss of power steering and Electric Power Steering (EPS)...
S2523000041 — SERVICE BRAKES
Vehicle Will Not Shift From Park. Antilock Brake System (ABS) Light On In Cluster. U0121, U1110, U120C Diagnostic Trouble Codes (DTCs) Set. Discussion: If a vehicle has a complaint of will not shift from park and the below DTCs are set, follow the steps below prior to making any repairs....
otherdoc_ 130 — SUSPENSION
PDI Updates
19-003-24 REV. A — ELECTRICAL SYSTEM
"Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: ● Loss of power steering and Electric Power Steering (EPS)...
19-003-24 — STEERING
"Loss of Electric Power Steering Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2217-00 - Electric Power Steering Module Internal. The customer may comment on the following: ● Loss of power steering and Electric Power Steering (EPS)...
18-083-24 — POWER TRAIN
"Flash: Powertrain Control Module (PCM) Updates Customers may experience one of the following: ● Vehicle may enter “Auto Park Mode” during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering “Auto Park Mode” by the blinking D on the shifter for three blinks...
18-083-24 — ENGINE
"Flash: Powertrain Control Module (PCM) Updates Customers may experience one of the following: ● Vehicle may enter “Auto Park Mode” during an Engine Stop Start (ESS) event. The driver will be notified that the vehicle is entering “Auto Park Mode” by the blinking D on the shifter for three blinks...
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2024 CHRYSLER PACIFICA
NHTSA has opened 1 investigation into potential safety defects in the 2024 CHRYSLER PACIFICA.
Investigation PE22008 — POWER TRAIN Closed
Opened:
Transmission fault leading to loss of motive power
Other Model Years of the CHRYSLER PACIFICA
- 2019 CHRYSLER PACIFICA — 418 complaints
- 2020 CHRYSLER PACIFICA — 226 complaints
- 2021 CHRYSLER PACIFICA — 628 complaints
- 2022 CHRYSLER PACIFICA — 291 complaints
- 2023 CHRYSLER PACIFICA — 180 complaints
- 2024 CHRYSLER PACIFICA (current)
- 2025 CHRYSLER PACIFICA — 21 complaints
- 2026 CHRYSLER PACIFICA — 4 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints