2025 CHRYSLER PACIFICA — Problems, Recalls & Safety Data
5/5
Safety Rating
21
Owner Complaints
5
Recalls
7
Service Bulletins
0
Investigations
Overview of the 2025 CHRYSLER PACIFICA
The 2025 CHRYSLER PACIFICA has received a total of 21 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 10 recall campaigns affecting this vehicle, covering issues with EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:. 7 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (5 complaints), Vehicle Speed Control (3 complaints), and Forward Collision Avoidance Adaptive Cruise Control (2 complaints).
Recalls for the 2025 CHRYSLER PACIFICA
NHTSA has recorded 10 recalls for the 2025 CHRYSLER PACIFICA, potentially affecting up to 505,524 vehicles.
Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V876000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 86 vehicles affected
Defect: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair...
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
View full details →Recall 25V877000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 1,019 vehicles affected
Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
View full details →Recall 25V877000 — EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
| 1,019 vehicles affected
Defect: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
View full details →Recall 25V302000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 250,651 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
View full details →Recall 25V302000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 250,651 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
View full details →Recall 25V573000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 985 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification...
View full details →Recall 25V573000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 985 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification...
View full details →Recall 25V471000 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
| 21 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
View full details →Recall 25V471000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 21 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
View full details →Owner Complaints for the 2025 CHRYSLER PACIFICA
21 complaints have been filed with NHTSA for the 2025 CHRYSLER PACIFICA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 5 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 1 | 0 | 0 | 0 |
| Vehicle Speed Controlcruise Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My van has been in the shop for 22 days. They have replaced the engine 1 time and I had the van back 2 more times for check engine light issues and now the engine is being replaced for a a second time, so this is the 3rd engine in my 2025 Chrysler Pacifica that has 9100 miles on it.
On two separate long trips (over 4,000 miles total in recent months), the adaptive cruise control system has failed while driving on the freeway. This is the most dangerous situation I have ever experienced while driving. When the failure occurs: All cruise control and lane-assist buttons become unresponsive. Dynamic cruise control remains engaged. When I press the brake, the vehicle slows—but as soon as I release the brake, it begins accelerating again. There is no way to turn the system off. The first time this happened, I attempted for several miles to reset the system while controlling speed using the brake. I exited the freeway. At a traffic light, when I began to release the brake after stopping, the vehicle accelerated unexpectedly and nearly struck the truck in front of me. With the brake fully depressed, I shifted into neutral. The transmission made a loud clunk as the engine began revving. I then shifted into park, which caused another loud clunk. I turned the vehicle off while sitting in a turn lane, waited a moment, and restarted it. The system appeared to reset, and I was able to continue driving. Approximately two weeks later, while returning from California, I tested the cruise control system again during a long drive. After about three hours, the exact same failure occurred. This time, I recorded video of the incident and have documentation of the malfunction. This system is extremely dangerous in its current state. I paid a significant amount for this vehicle and its safety systems. A failure like this could easily result in a serious accident or loss of life. I do not believe I should be responsible for paying for a vehicle or system that is defective and poses a safety risk. I have video but could not upload it..
At 9,000 miles the check engine light came on. We took the van to the dealership and there was metal in the engine and the engine needs to be replaced.
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
Safety Rating for the 2025 CHRYSLER PACIFICA
The 2025 CHRYSLER PACIFICA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 CHRYSLER PACIFICA
Chrysler (FCA US, LLC) has issued 7 technical service bulletins (TSBs) for the 2025 CHRYSLER PACIFICA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
S2523000089 REV.A — ELECTRICAL SYSTEM
Passive Entry Exterior Door Handle Inoperative When Touched For Lock And Or Unlock.
08-010-26 REV.A — ELECTRICAL SYSTEM
Flash: Anti-Lock Brakes (ABS) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **C151D-00 - Tire Pressure Sensor Location Undetermined NOTE: DTC sets in the Radio Frequency Hub Module (RFHM).** ● C10EA-00 -...
S2623000003 — SEATS
Heated Seat Inoperative.
107211 — ENGINE
HOSE AND TUBE - EGR COOLANT
19-003-25 REV. C — STEERING
"Steering Wheel Not Centred Customers may comment on the following: ● The steering wheel is off center. This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment. "
19-003-25 REV. A — STEERING
"Steering Wheel Not Centered Customers may comment on the following: ● The steering wheel is off center. REPAIR SUMMARY: This bulletin involves checking if the steering wheel is centered and possibly adjusting toe to center the steering wheel and performing a front wheel alignment."
otherdoc_ 130 — STRUCTURE:BODY
PDI Updates
NHTSA Investigations for the 2025 CHRYSLER PACIFICA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHRYSLER PACIFICA
- 2020 CHRYSLER PACIFICA — 226 complaints
- 2021 CHRYSLER PACIFICA — 628 complaints
- 2022 CHRYSLER PACIFICA — 291 complaints
- 2023 CHRYSLER PACIFICA — 180 complaints
- 2024 CHRYSLER PACIFICA — 43 complaints
- 2025 CHRYSLER PACIFICA (current)
- 2026 CHRYSLER PACIFICA — 4 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints