NHTSA Complaint #11152892 — 2018 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.