NHTSA Complaint #11131898 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11131898
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	August 27, 2018
Date Filed	September 27, 2018
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.

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