NHTSA Complaint #11128716 — 2018 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	11128716
Vehicle	2018 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	September 10, 2018
Date Filed	September 11, 2018
Mileage	4,700 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WITH START/STOP ON, SITTING AT A STOP SIGN OR LIGHT, CAR STOPS AS IT'S SUPPOSED TO, THEN I REMOVE MY FOOT FROM THE BRAKE AND IT ROLLS BACKWARD. IT DOESN'T DO IT ALL THE TIME, DEALER UNABLE TO REPLICATE ISSUE AND SENDS ME HOME. I ARGUE STATING MY VEHICLE IS NOT SAFE FOR MY CHILDREN! ONCE IT ROLLED ME INTO A MAILBOX SHATTERING MY REAR WINDOW!

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