NHTSA Complaint #11687150 — 2018 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	11687150
Vehicle	2018 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	April 16, 2025
Date Filed	September 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Mid February 2025, while driving through a university campus 25 mph the vehicle died. All dash indicators went out, lost engine power, no warnings or indicators displayed on instrument panel. I held onto the steering wheel until stopped in the street without hitting college students or cars. Shifted to Park. Turned off and tried to start but the dash remained out and no engine start. Turned engine off again. Removed key fob. Got out of vehicle and waved traffic to go around. Got back in and started with success. Days later dash displayed hybrid charging maintenance required. Took vehicle to dealer and reported problems. I reported the issue on Chrysler web page. Dealer told me that the problem is a failed hybrid battery. Waiting for under warranty hybrid battery repairs.

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