NHTSA Complaint #11397050 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11397050
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	February 19, 2021
Date Filed	February 19, 2021
Mileage	26,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHEN TRYING TO ACCELERATE SOMETIME VEHICLE LOSES ALL POWER FOR A BOUT 30 SECONDS BEFORE POWER KICKS IN. IF PULLING OUT ON TO THE ROADWAY, IT CAN BE A VERY SERIOUS SAFETY MATTER. SOMETIMES WHEN PROBLEM IS HAPPENING, VEHICLE WILL SHIFT HARD WHEN POWER KICKS IN(FEELS LIKE YOU HAVE BEEN REAR-ENDED). HAVE HAD THREE DIFFERENT CHRYSLER MECHANICS DRIVE VEHICLE ALL SAYING THEY COULD NOT DUPLICATE PROBLEM AND IS PERFORMING AS IT WAS DESIGNED TO PREFORM. I AM AT THE POINT OF BEING AFRAID OF DRIVING THE VEHICLE, AFRAID I COULD BE IN A SERIOUS ACCIDENT.

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