NHTSA Complaint #11191517 — 2018 CHRYSLER PACIFICA
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11191517 |
| Vehicle | 2018 CHRYSLER PACIFICA |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 28,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
WE ARRIVED HOME FROM THE GROCERY STORE, I PARKED THE CAR IN THE GARAGE TURNED IT OFF AND BEGAN UNLOADING THE GROCERIES. ABOUT 2 AM THURSDAY, THE INDOOR SECURITY SYSTEM WENT OFF, SAYING "ALERT CARBON MONIXIDE." I THEN WENT OUT TO THE GARAGE AND FOUND THE ENGINE HAD BEEN RUNNING FOR SEVERAL HOURS. THE HOOD OF THE CAR WAS TOO HOT TO TOUCH. I THEN SHUT OFF THE ENGINE AND OPENED THE GARAGE DOOR TO BEGIN AIRING OUT THE GARAGE. THEN GOT MY WIFE UP AND BEGAN AIRING OUT THE HOUSE. MY DAUGHTER CAME OVER AND CONTINUED OPENING WINDOWS TO AIR OUT THE UPPER FLOOR OF THE HOUSE. I HAVE NO IDEA WHY THE ENGINE RESTARTED OR WHY IT REMAINED RUNNING FOR SO LONG. I HAVE SINCE REALIZED THE SPARE CAR 'KEY' WAS HANGING JUST ON THE OTHER SIDE OF THE WALL TO THE GARAGE, WELL WITHIN THE 5 FEET FROM THE VEHICLE, WHICH IS NECESSARY FOR THE CAR TO KNOW THE KEY IS NEARBY, ALLOWING THE DOORS TO BE OPENED, ETC. I TOOK THE CAR OUT THE FIRST TIME AFTER THE INCIDENT, THE TRIP INFORMATION SAID THE CAR HAD DRIVEN A TOTAL OF 120 MILES SINCE BEING REFUELED, FOR AN AVERAGE MPG RATING OF 4.7 MPG. SINCE THE AVERAGE FUEL USAGE IS BETWEEN 24 AND 31 MPG, I MUST ASSUME THE EXTRA FUEL WAS USED TO IDLE THE ENGINE FOR SEVERAL HOURS. SINCE WE WERE ALONE IN THE HOUSE THERE WERE NO INJURIES, BUT HAD SOMEONE BEEN SLEEPING UP STAIRS, I AM SURE THE WOULD HAVE BEEN AFFECTED BY OR KILLED BY THE CARBON MONIXIDE. I ALSO FEEL THAT THE INFORMATION NEEDED TO GO TO SOMEONE OTHER THAN THE AUTO MANUFACTURER. *DT*JB *DT*JB
Related Complaints for the 2018 CHRYSLER PACIFICA
Other UNKNOWN OR OTHER Complaints
#11708188
Car will not start with push button and/or key fob push. Problem started 10 months ago with dead stop/start battery. ...
#11700502
Well driving down the interstate my van slammed on brakes stated safety mode engine will.shut off soon. Now it will n...
#11697380
The lock actuator on the sliding door does not function correctly. The same exact part in the same designed car (Dodg...
#11689094
Back up camera freezes or shuts off almost causing collision
#11687150
Mid February 2025, while driving through a university campus 25 mph the vehicle died. All dash indicators went out, l...
Recent Complaints for the 2018 CHRYSLER PACIFICA
#11719421
STEERING
electronic stability control light came on and car shook. states I need to service it.
#11719195
SEATS
The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching...
#11718786
ELECTRICAL SYSTEM
The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking ...
#11718786
POWER TRAIN
The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking ...
#11717755
ENGINE
At 120,000 miles the head gasket has started leaking into the cylinders. We are unsure if it is reparable or if I wi...