NHTSA Complaint #11166405 — 2018 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	11166405
Vehicle	2018 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	January 6, 2019
Date Filed	January 10, 2019
Mileage	16,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON TWO SEPARATE OCCASIONS, WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP, THE VEHICLE HAS SHUT OFF FOLLOWED BY A MULTITUDE OF ERROR LIGHTS AND MESSAGES ON THE DASH AND LIGHTS FLASHING ON THE GEAR SELECTOR. UPON SHUTTING OFF UNEXPECTEDLY THE VEHICLE IS IN MOTION WITH NO POWER STEERING, BRAKE ASSIST, OR ANY OTHER ELECTRICAL FUNCTION. THE BRAKE HAS TO BE APPLIED, THE VEHICLE SHIFTED TO PARK AND FINALLY THE START BUTTON PRESSED. THIS IS A MAJOR SAFETY CONCERN AND VERY FRIGHTENING THE TWO TIMES THAT IT HAS HAPPENED. THE DEALERSHIP HAS BEEN CONTACTED AND AN EMERGENCY SERVICE APPOINTMENT HAS BEEN SCHEDULED. ALSO, THE MANUFACTURER HAS BEEN CONTACTED AND A CASE NUMBER HAS BEEN ASSIGNED.

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