2019 RAM 1500 Steering Problems

STARTED TRUCK IN A PARKING LOT AND STARTED TO PULL AWAY, WENT TO TURN AND TRUCK WENT STRAIGHT TILL IT INDICATED TO 'SERVICE POWER STEERING.' ONCE I REALIZED IT HAD LOST ALL POWER STEERING I WAS ABLE TO LIMP IT HOME WITH MUCH EFFORT TO MAKE TURNS. TRAFFIC WAS LIGHT SO WAS ABLE TO USE MULTIPLE LANES TO MAKE TURNS. WHILE DRIVING HOME HOWEVER, ABOUT 65 MPH THE POWER STEERING CAME BACK ON PULLED THE TRUCK HARD TO THE RIGHT AND CENTERED BACK UP, THEN QUIT AGAIN AFTER THREE MILES.

I WAS DRIVING DOWN INTERSTATE I95, WHEN I GOT AN ALARM ON MY DASHBOARD SAYING MY POWER STEERING WAS UNAVAILABLE, AND I HAD NO POWER STEERING, I TOOK MY TRUCK TO THE DEALER AND THEY CHECKED FOR LOOSE WIRES AND CHANGED THE PCM MODULE AND THE BATTERY SENSOR, MY TRUCK HAS BEEN THERE 3 TIMES AS THIS LAST FROM ANYWHERE FROM 10 SECONDS TO 10 MINUTES, AND HAS BEEN DOING THIS 6-10 TIMES A DAY

REPORTED THIS YESTERDAY AND UNABLE TO UPDATE IN THE SYSTEM. BROUGHT VEHICLE TO DEALER AFTER THE 2 FAILURES... UNABLE TO REPLICATE DEALER PROCESS A RECALL AND AN UPDATE. NOT CERTAIN IF THIS STEERING ISSUE IS RESOLVED. FILED UNDER COMPLAINT NUMBER 11162423 DATED 12/19/18 *DSY

TODAY AT 8:45 AM MY VEHICLE LOST ITS STEERING WHILE BACKING IN A PARKING LOT. THEN AGAIN WHILE ENTERING STATE ROUTE 12 IN CLAYTON, NY. THE STEERING RETURNED AFTER RESTARTING THE VEHICLE. THEN WHILE DRIVING IN TRAFFIC THE STEERING AGAIN FAILED. I STOPPED AND PULLED VERY HARD AND THE VEHICLE SLOWLY TURNED ONTO THE NEXT ROAD ON MY RIGHT. I DROVE FOR SEVERAL MILES WITH THE STEERING RETURNING OCCASIONALLY. DODGE RAM DEALER WAS ABOUT 5 MINUTES AWAY AND SLOWLY ARRIVED AT DEALER. THEY ARE CHECKING IT NOW. THE VEHICLE IS A 2019 WITH SLIGHTLY OVER 9000 MILES. THIS EVENT WAS EXTREMELY VERY CLOSE TO SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.

VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."

WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.

WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS

WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY...

THE POWER STEERING STOPS WORKING INTERMITTENTLY. IT MAY BE FOR A FEW SECONDS, OR A FEW MINUTES. I MAY GO A COUPLE OF DAYS WITHOUT A FAILURE, WHEN IT DOES HAPPEN, IT TENDS TO HAPPEN SEVERAL TIMES IN A SHORT PERIOD OF TIME. IT HAS HAPPENED AT ALL SPEEDS ON CITY STREETS AND HIGHWAYS.

THIS TRUCK HAS HAD POWER STEERING SYSTEM CEASE TO FUNCTION 2 TIMES IN 3 WEEKS,ON OR ABOUT 9-1-18 WARNING LIGHTS CAME ON POWER STEERING WOULD NOT OPERATE,VEHICLE VERY DIFFICULT TO STEER,DEALERSHIP HAD TRUCK FOR 1 WEEK,SAID IT WAS FIXED.TODAY,9-22-2019 WHILE LEAVING HOME AND ATTEMPTING TO MAKE A TURN,WARNING LIGHTS CAME ON POWER STEERING FAILED AND TRUCK WAS VERY DIFFICULT TO STEER,WHILE TRYING TO MAKE IT TO DEALERSHIP,POWER STEERING WOULD COME BACK ON AND GO RIGHT BACK OFF MAKING CURVES AND TURNS VERY DIFFICULT.

THE STEERING WENT OUT DUE TO A PCM FAILURE. THE DEALER SAID THAT THE PCM SHUT DOWN THE STEERING DUE TO SENSING TOO MUCH VOLTAGE FROM GENERATOR TO PROTECT THIS UNIT. I WAS TRAVELING ON US HIGHWAY 400 AT 50MPH WHEN IT WOULD NOT STEER LEFT OR RIGHT. IT WOULD ONLY GO STRAIGHT. I FEEL THAT RAM NEEDS TO PUT SOMETHING ELSE IN LINE SO THAT STEERING IS NOT SHUT OFF IF THIS HAPPENS AGAIN.