NHTSA Complaint #11141647 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11141647
Vehicle 2019 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 2,270 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.

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