2015 KIA SOUL Engine Problems

Vehicle began shuddering violently, with the check engine light alternating between blinking and staying lit. The oil light randomly lighting up for literally a fraction of a second despite oil levels in acceptable range. Excessive yet random consumption of oil. Severe loss of horsepower, especially upon acceleration from a dead stop. No/low compression on two cylinders. Catalytic converter needs replacing for 2nd time in 365 days. Safety Recalls not showing in system (VIN lookup), yet recently presented by dealership. Safety Recalls P12002B ECU Update KSDS 2.0L GDI, SA206 PS/EV Rear Center Seatbelt Cover, SC125 Pinion Plug Inspection Repair, & SC155 STR Gear Pinion Plug Group B. Some recalls not informed of in a timely manner. Kia Dealership & local muffler shop are the only ones to look at car. Kia Dealership stated didn't know what was wrong with Kia vehicle after a week of diagnostic testing, said to drive it...

My 2015 Kia soul engine light won't stay off so I'm trying to see if it's under warranty or recall so I can get it fixed or trade it in. Please somebody contact as soon as possible. [XXX] [XXX] is my name INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) in 2019. The contact stated that after the recall repair was serviced, while driving up mountainous roadways, the low-pressure oil light would become illuminated. The contact stated he checked the oil level and found no oil on the dipstick. The contact stated that oil was added and after several weeks the failure recurred. The contact stated that he replaced the engine drain plug however, the failure continued. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The contact stated that while driving 45 MPH, the engine warning light illuminated. The dealer was contacted; however, it was 4 weeks before the vehicle was diagnosed. The vehicle was taken to an independent mechanic who stated that the catalytic converter needed to...

Safety recalls. Kia dealer in Quincy, Illinois refuses to fix recalls because of a flood title.

I have a check engine light on vehicle. Have started to notice drag and acceleration problems, loss of fuel mileage since check engine light appeared. Had code diagnosed and got a failed catalytic converter code. Also a previous Mass Air Flow code. There are recall notices based on this issue. My VIN is not populating that this is an issue however in a search. There are multiple complaints for this code. My fuel consumption has gone from 32 to 26 on highway and jerky acceleration, and hood is very warm to touch after turning off engine.

Catalytic converter failed. Car cannot go above 10mph. I am the second owner. Original owner allegedly replaced catalytic converter in December 2021, 2 weeks before trading it in. I purchased in February 2022. Catalytic converter failed in January 2023.

Misfire ignition coil engine shaking it was fine then I turned and out of no where it started shaking I wasn’t going fast at all

Vehicle has begun burning oil excessively and has a smell of gas in the oil. The oil is changed regularly with the correct oil. This did not begin to occur until the vehicle had a recall issue resolved at the dealership. The vehicle has 113,000 miles on it, a engine service light is on and and is throwing a P420 code. My mechanic provided me with the recall notices for the vehicle based on year however, a call to Kia indicates my VIN is not included in the second recall. I have noted there are mutiple compaints for the same issue on Kia owner sites on the web. The vehicle is beginning to have poor fuel comsumption, and is beginning to "drag" on occasion while driving at varied speeds both city and highway.

I heard there was a recall last year on knock sensors is the souls and so I went to a Kia dealership they said my car was no longer under warranty which it had to be under 150,000 miles and it was only 1000 miles over so I paid $736 and some change for it to go bad again and now I have to get it fixed again and take it to a Kia dealership I think it’s so dumb how we have to pay for recalls when that’s not our faults

Check engine light its been on for at least 25000 milles took it to a dealer to have it fix and they sayd its not covered under warranty even though car has a bumber to bumper warranty for 10 years or 100000 milles, currently have 88000 milles Dealer adviced that I had to replace upstream and downstream catalytic sensor and so i did with money out of pocket. Problem was not resolved and now they said i have to replace catalytic converter and that they don't cover under warranty. How come a car that is less than 100000 miles will need new catalyst? This is not good for the environment and kia should be responsible at least for 100000 milles. I asked the dealer that other same model and year cars have a recall to replace rear piston and catalytic converter due to overheating and they said my car does...

When driving this Vehicle my daughter was in a single car acciedent. The engine combusted. The piston rod went into engine. When we took it to the auto shop this is what they told us casued the engine to malfunction and my daughter run off the road. She is very luck she has not been hurt more than she has. We have tried to contact KIA. First we called Royal KIa in Tuscon then Jim Clickk Kia in Tucson. They told me it did not matter that the vehicke had a recalll. We would be financially responsable for fixing it. They would not even alow me to bring it in, THey asked us to csll Kia. Kia was no help. They said that if the car was over 150,000 miles they would not fix a recall. My daughter was in an acciedent due to malfuntion! At this point I did...

This 2015 Kia Soul has recalls for oil leaks but VIN has not been recalled. In 2020 check engine light was flashing and then stayed on. I drove to dealer it was bought. Kia Pride dealer on the Lynnway in Lynn, MA. said it was a knock sensor problem and needed repair. After, about six months later, check engine repeated to go on. At the Pride dealer, they updated software issues, that was what Pride dealer said. Around December, 2021, I asked to replace and change oil with synthetic oil. Three weeks , check engine light was on again. Upon this event, brought Kia Soul to Pride dealer. They suggested to drive car 1,000 miles and then return to dealer to see if the Kia Soul was consuming more oil that is allowed by Kia manufacturer. Last week drove Soul back to Pride Kia. Their customer service person said it...

The contact's cousin owns a 2015 Kia Soul. The contact stated that while her cousin was driving at an undisclosed speed, the vehicle made an abnormally loud sound and then lost motive power. The vehicle was towed to the dealer, where it was diagnosed with connecting rod and rod bearing failure. The dealer determined that the engine needed to be replaced but declined the engine replacement due to a lack of adequate oil change records. The contact stated that her cousin had owned the vehicle for less than a year. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

Traveling at approximately 75 mph on interstate and check engine light began to flash, car lost power directly in front of tractor trailer, car was pulled over onto an exit ramp, car was rattling/knocking, brakes would not stop the car when applied. The car was moving slowly enough up the exit ramp that once it came to a stop it began to roll backwards. Unable to stop the car from rolling by applying the brakes, had to shift the car to park to stop it. Car was towed approximately 30 miles to the nearest dealership. Dealership diagnosed as needing a new engine.

Engine failure due to campaign 19120000. I was never notified via phone or mail back in 2020 when this was released. Now it’s not being honored. I’ve been placed on hold, spoke with someone who then put me on another hold and back out to the beginning of the hold process. My car is doing exactly this in this campaign # and while doing so multiple other failures are following.

The contact owns a 2015 Kia Soul. The contact stated while driving 15-20 MPH and pulling into a gas station, she heard abnormal clicking sounds coming from the engine and the vehicle shut off. The contact was able to restart the vehicle; however, the vehicle shut off after 10 seconds. The vehicle was towed to an independent mechanic where it was diagnosed that the engine was blown. The vehicle was then towed to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that they would not repair the vehicle under NHTSA Campaign Number: 20V750000 (Engine) as she had failed to complete an unknown software update on the vehicle. The contact stated that the engine was previously replaced in 2020 by a Toyota dealer due to rod bearing failure. The manufacturer was not notified of the failure. The vehicle was not repaired....

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that while his daughter was driving approximately 65 MPH, the vehicle lost motive power and stalled. The driver stated that several unknown warning lights were illuminated. The contact stated that his daughter was able to steer the vehicle off the roadway and then stopped the vehicle. The vehicle failed to restart and was towed to a dealer. The dealer diagnosed the vehicle and determined that the catalytic converter, and the short block needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

In 2019 my check engine light came on and there was an issue with the Catalytic converter i had 65,000 miles on the car, my car burns oil and has a rough idle, now 48,000 miles later check engine light is on again and it needs a new Catalytic converter, i feel like this is a a safety concern that is related to the engine issue that they are catching fire. the deal says this isnt a warranty issue since it was already covered under warranty in 2019

The contact owns a 2015 Kia Soul. The contact stated while driving 60-65 MPH, the vehicle made abnormal ticking sounds. The vehicle then appeared to be hydroplaning though the road was dry. The check engine warning light was illuminated. Additionally, the oil pressure warning light was illuminated. The contact continued driving and exited the highway. The contact veered to the side of the road and noticed a trail of oil on the roadway. The vehicle was towed to an independent mechanic where it was diagnosed that the connecting rod had dislodged and had become embedded in the engine block, causing an engine oil leak. Additionally, it was diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer where it was in the process of being diagnosed. The dealer informed the contact that she needed to provide 7-years of service record on the vehicle before...

The contact owns a 2015 Kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the failure occurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 85,000.

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that engine had developed a fuel leak and was leaking engine oil. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and stated that the vehicle did not qualify for an engine replacement. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 130,000. Parts distribution disconnect.

On 11/14/22 I was driving on the freeway in my 2015 Kia soul, when the acceleration ability began to slowly decrease, eventually to nothing at all. No lights or anything on my dash area indicated what was happening, nor had I ever experienced this before. I was able to safely pull over to the right shoulder of the road. This was around 10pm at night so fortunately not a ton of people on the road to lose acceleration. Then my car would not start. I called AAA. I get 7 free miles of towing with them so I had it towed to the nearest auto mechanic store. The mechanics determined through a series of checks that it was the catalytic converter (not stolen, but congested, so needing to be replaced)— please see the “notes” section from the mechanic invoice. I am not sure if it would be available upon request...

While driving my father-in-law in his 2015 Kia Soul to ironically get a lube and oil service done on the vehicle, there was a loud "pop," immediately followed by smoke coming out of the engine compartment and rear of the vehicle. Almost immediately, the engine shut down, and I pulled the vehicle over. There were no warning lamps indicating any kind of problem with the engine up to that point. Thankfully, there were two off-duty wild land firefighters that had been traveling the same roadway behind us, and they pulled over to help us. They got us out of the vehicle and immediately called 911. Once we were far enough away from the vehicle, they told us that when they heard the "pop" they saw flames shooting out the back of the vehicle. While waiting for the fire department to arrive, they checked to make sure that the fire was...

As I was driving up a hill close to my house, there was suddenly a loud popping noise from the front of the vehicle and very quickly the cab of the car was filled with thick black smoke. I quickly exited the car and saw that the entire engine was completely engulfed in flames. I initially tried to throw snow on the fire but realized that it was already totally out of control and unable to be put out. I ran away to a safer distance from the vehicle and called 911. The entire car was completely engulfed in the flames by the time the police and fire department responded. It still took about ten minutes for the fire to be extinguished by the fire department. The vehicle is a complete loss including many personal items that I was unable to recover. There was absolutely no warning of any issues...

Engine consumes excessive amount of oil before next oil change that causes catalytic converter to clog and the car not to perform well. This is a known Kia issue and everyone should be eligible for the engine recall. This is dangerous and cars have been catching fire over this issue. Kia knows and they refuse to fix the issue for 2015 Kia soul + owners.

NEGLIGENCE OF AN IMPORTANT SAFETY RECALL Please refer to file attached, all details included in file attached

The contact owns a 2015 Kia Soul. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC codes P007 and P008 and informed the contact that the camshaft sensors and crank shaft needed to be replaced. The vehicle was repaired; however, the failure recurred. While driving, the vehicle lost motive power and stalled. The vehicle was taken to another independent mechanic who informed him that the timing chain needed to be replaced. The vehicle was repaired; however, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was taken to the local dealer where it was diagnosed that the timing chain, sensors, camshaft and the engine needed to be replaced. The dealer stated that the engine would be check for possible metal shavings in...

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who diagnosed that the engine had consumed a quart and a half of oil under a thousand miles. The mechanic related the failure to NHTSA Campaign Number: 20V750000 (Engine) however, the VIN was not included in the recall. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.

The contact owns a 2015 Kia Soul. The contact stated that while his wife was driving at an undisclosed speed, the engine was making knocking sounds. The contact stated that his wife inspected the engine oil and found no oil in the engine. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer declined to perform NHTSA Campaign Number: 20V750000 (Engine) associated with the VIN due to an unrepaired ECU product improvement campaign of which the contact had not yet received notification. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Cylinder misfire on 1 and 2. Loss of compression on one cylinder. Loss of power, frequent oil additions. Engine shuttering/stalling. Engine warning light alternating solid/flashing. Dangerous to drive due to unpredictable stalling, loss of power/acceleration. Local KIA Dealer claimed couldn't find a problem after a week, told to replace catalytic converter. Local muffler shop said cannot replace catalytic converter until engine issue(s) addressed. Appears to be a common problem that no one wishes to address, leaving me at a loss as to what to do.

My 2015 Kia Soul recently went out of service. One day last month my car randomly started stalling and shaking to the point of barely being drivable. There were no signs or dashboard lights. Thursday, September 15th, 2022, I took my car to a local repair shop and they ran a diagnostic that came back as a bad Catalytic Converter on Friday, September 16th, 2022. According to the mechanic, the converter nearest the engine had broken off and pieces of it had gotten into my engine and fuel line resulting in a need for a new converter and a complete engine flush. The mechanic pulled up a recall and suggested that the car be taken to the dealership as this particular issue should have been covered under that recall. He suggested that I no longer drive the car prior to getting it repaired for my and my children's safety as...

I’ve had my check engine light come on ever since I bought the vehicle and the code is for catalytic converter, my car overheats and does not properly shift right engine is very shaky and unstable while driving on the road. I don’t know why my Kia doesn’t qualify for the recall when it’s having the exact issues that the recalls state

My car just shut down out of the blue. There was no warning of any sort as far as anything showing that needed repair with my vehicle. It just started jerking one day. I took it to the Kia dealership and they confirmed that it was due to the recall part but will not fix the part.

The contact owns a 2015 Kia Soul. The contact stated that while driving at 60 MPH, a loud boom sound came from the engine without warning. The contact pulled over and upon inspection of the hood, she discovered flames emitting from the vehicle. Two fellow motorists witnessed the fire and were able to draw water from a nearby ditch to extinguish the fire before the fire department. A fire report was not filed once they arrived at the scene. No injuries were reported. The contact had the vehicle towed to the dealer a diagnostic discovered that a rod had blown through the engine block. The contact then discovered NHTSA Campaign Number: 20V750000(Engine); however, both the dealer and the manufacturer notified her that the vehicle was not under the recall. The vehicle remained in the possession of the dealer but had yet to be repaired. The failure mileage was approximately 65,000.

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 65 mph, a thumping noise occurred under the vehicle and suddenly the speed was reduced and the vehicle would no longer accelerate. While coasting to the side of the road smoke was present coming from under the hood of the vehicle. Moments later flames from under the hood engulfed the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was destroyed. A fire and a police report were taken and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 85,000.

On March 31, 2022 I was driving to work. The engine light was on. Without warning, the engine stalled while I was driving, and my car coasted to a stop in traffic. It was an unsafe situation. I had the car towed to the Kia dealership, which had previously told me (on January 7th) that there was nothing wrong with the engine, it was normal for the engine warning light to stay on, and no repairs were needed. The car has been at the Kia dealership since March 31st and no repairs have been done.

Engine burns oil which led to engine failure

While driving on the interstate. the oil change light and battery light came on and the car started spuddering immediately on the interstate forcing the car to slow down. It was towed to a local mechanic who did not notice anything wrong except there was low oil. The last oil change was performed on the car about 2000 miles ago. He topped it off and the car started running fine. After about 2 hours of driving on the interstate and the car started having trouble accelerating and started spuddering again. Drove it slowly to the nearest mechanic. This mechanic tested it and it was diagnosed with a complete engine failure. They drove it around to confirm the diagnostics. They also said the oil was low which the oil was confirmed by me and the mechanic for being full at the time of the first incident. Called Kia to check for...

I was driving on the highway and suddenly was unable to accelerate. The car went from about 65 mph to 20mph and I was not able to get it back up to speed. There were many cars behind me and it could have easily been an accident. After this happened, it was also extremely dangerous to try to merge into another lane to be able to get off at an exit or pull over. I took the car to an independent repair facility and they suspect a clogged exhaust system and pointed me to a KIA recall notice for the years my car was manufactured. They advised me to contact a dealer because it might be under warranty and the last time they attempted this repair the car started a fire. I had the car towed to a kia dealership. They say there are no recalls for my VIN #...

Catalytic converter needed replacing at 100,000 miles! REALLY!! I have NEVER OWNED A CAR THAT NEEDED A CATALYTIC CONVERTER REPLACED BEFORE 200,000 miles! CHEAP PRODUCT installed!

Having catalyst system efficiency below threshold issues The engine light is on code is P0420 Autozone gave me the diagnostic Engine light turns on and off

The contact owns a 2011 BMW 32i. The contact received notification of NHTSA Campaign Number: 22V119000 (ENGNIE) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

CONSTITUENT CONTACTED SENATOR BLACKBURNS OFFICE CONCERNING THEIR AUTO COMPLAINT WITH KIA REGARDING RECALLED ENGINE REPAIR NEEDED ON THEIR 2015 KIA SOUL. THE CONSUMER STATED THE VEHICLE WAS SOLD BY THE DEALERSHIP WITHOUT HAVING THE OPEN RECALLS COMPLETED. THE DEALERSHIP DECLINED TO REPAIR THE VEHICLE AND SUGGESTED THE OWNER PURCHASE ANOTHER VEHICLE.

2015 KIA SOUL. CONSUMER WRITES IN REGARD TO AN ISSUE WITH THE COMBUSTION CHAMBER. THE CONSUMER TRADED THE VEHICLE IN BECAUSE OF THE FAILURE, PRIOR TO DISCOVERING THE RECALL NOTICE.

The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to the dealer on several occasions and the knock sensor, O2 sensor, engine pistons, and other engine parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V120000 (Engine, Engine, and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 60,000

I was just driving home from work on a main road. Car started perfect as usual. Got about 5 miles down the road i started to hear a rattling noise almost like a tin can. I slowed down to pull over. Got out to look at the problem with the car shut off. A huge puddle of oil leaked out and car will no longer turn on. Had to get it towed home. Contacted Kia dealership after doing research on the issue. I was Never informed by phone, mail, email about this recall or the upgrade needing to be done. The dealership told me they won’t honor the recall. So I’m left with a unusable car.

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 5 MPH, the vehicle vibrated and stalled. The TPMS warning light illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the catalytic convertor, engine, and pistons. The vehicle was not repaired. The vehicle was then taken to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

On 7-3-2022, I was driving my 2015 Kia Soul on I-5 north with my daughter heading home from a short road trip to San Francisco. We where @ 70mph and started up the Shasta mountain when my check engine light started flashing, and I lost all power, the motor started knocking and smoke started to come from the exhaust. As a semi had to blow his horn and swerved to ovoid hitting us.

Engine blew up unexpectedly while driving with no prior warnings.