NHTSA Complaint #11476754 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11476754
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	July 28, 2022
Date Filed	July 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

I was just driving home from work on a main road. Car started perfect as usual. Got about 5 miles down the road i started to hear a rattling noise almost like a tin can. I slowed down to pull over. Got out to look at the problem with the car shut off. A huge puddle of oil leaked out and car will no longer turn on. Had to get it towed home. Contacted Kia dealership after doing research on the issue. I was Never informed by phone, mail, email about this recall or the upgrade needing to be done. The dealership told me they won’t honor the recall. So I’m left with a unusable car.

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