NHTSA Complaint #11488942 — 2015 KIA SOUL

The contact owns a 2015 Kia Soul. The contact stated that while driving at 60 MPH, a loud boom sound came from the engine without warning. The contact pulled over and upon inspection of the hood, she discovered flames emitting from the vehicle. Two fellow motorists witnessed the fire and were able to draw water from a nearby ditch to extinguish the fire before the fire department. A fire report was not filed once they arrived at the scene. No injuries were reported. The contact had the vehicle towed to the dealer a diagnostic discovered that a rod had blown through the engine block. The contact then discovered NHTSA Campaign Number: 20V750000(Engine); however, both the dealer and the manufacturer notified her that the vehicle was not under the recall. The vehicle remained in the possession of the dealer but had yet to be repaired. The failure mileage was approximately 65,000.