NHTSA Complaint #11486137 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11486137
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While driving on the interstate. the oil change light and battery light came on and the car started spuddering immediately on the interstate forcing the car to slow down. It was towed to a local mechanic who did not notice anything wrong except there was low oil. The last oil change was performed on the car about 2000 miles ago. He topped it off and the car started running fine. After about 2 hours of driving on the interstate and the car started having trouble accelerating and started spuddering again. Drove it slowly to the nearest mechanic. This mechanic tested it and it was diagnosed with a complete engine failure. They drove it around to confirm the diagnostics. They also said the oil was low which the oil was confirmed by me and the mechanic for being full at the time of the first incident. Called Kia to check for warranty and it appeared that there was a recall for the engine but the repairs was not made. I was not given a notice about a recall. I called the dealer that I bought the vehicle who says they do not perform recall repairs on vehicles. Kia refuses to do anything about the vehicle and it almost caused a major accident on a major freeway that could have resulted in a life

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