2013 HYUNDAI SONATA Engine And Engine Cooling Problems

See attached document for complaint.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure persisted. The contact previously received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed, and determined that the engine short block had failed and needed to be replaced. The contact was informed by the dealer that the vehicle would not be serviced under the recall. The contact was offered a buyback option for the vehicle and was also offered a loaner vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact's daughter owns a 2013 Hyundai Sonata. The contact stated that the vehicle failed to start. The contact's daughter replaced the battery. A mechanic was able to restart the vehicle; however, the engine made an abnormal knocking sound. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) for which the VIN was included. The dealer and the manufacturer were not contacted. The failure mileage was approximately 95,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle stalled and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted. The check warning light was occasionally illuminated. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); however, the recall repair was denied. The vehicle was taken to a local dealer, where it was diagnosed and determined that the waste gasket, timing belt, and battery needed to be replaced, and a coolant flush needed to be performed. The vehicle was not repaired. The contact was advised by the local dealer that, due to the mileage and year of the vehicle; the recall repairs could not be redeemed. The contact stated that rental reimbursement was denied. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that the engine was consuming an abnormal amount of engine oil. No warning light was illuminated. In addition, occasionally while driving at various speeds, the vehicle lost automotive power. The local dealer was contacted, and the contact was advised that the vehicle could not be repaired under an unknown NHTSA Campaign because the vehicle had a Rebuilt Title. The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while depressing the brake pedal, the vehicle shut off with an audible warning chime and several unknown warning lights illuminated on the instrument panel. The contact was able to restart the vehicle soon after failure. The contact stated that on another occasion, while depressing the brake pedal, there was an abnormal ticking sound coming from the vehicle, and the engine shut off. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The dealer was notified of the failure, and the contact was informed that there was only an anti-theft recall on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was...

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, the vehicle had been in for service just days prior to the warning light being illuminated. After a visual inspection of the oil dipstick, the contact observed that the oil level was abnormally low. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while reaching over the passenger seat, the gear shifter was knocked into a lower gear and would not switch back into the drive gear. In addition, the contact stated she managed to pull over the shoulder of the road before going over a curb and crashing into a grass field which brought the vehicle to a stop. No warning lights illuminated. A police report was not filed. The contact did not sustain or seek medical attention for any injuries. The vehicle was towed to a local independent mechanic where it was left for diagnoses and repairs. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however the VIN...

The contact owns a 2013 Hyundai Sonata. The contact stated that there was white smoke coming from the exhaust pipe. While driving at approximately 45 MPH, the vehicle stalled. The contact coasted right into the neighborhood and stopped in front of the neighbor's home. The vehicle remained parked. The contact stated that the front driver’s side seat belt failed to lock in the latch intermittently. The contact spoke with the dealer, before the failure, who confirmed that the vehicle was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); because the vehicle was previously inspected under the recall and it was deemed that the engine did not need to be replaced, and that the recall was closed. The dealer was not contacted after the failure. The vehicle was diagnosed or repaired for engine or seat belt failures. The manufacturer was not informed of the failure. The failure mileage...

The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. While driving approximately 55-60 MPH, the vehicle lost motive power, and the vehicle decelerated. The vehicle regained power, and the contact was able to continue driving at slower speeds. While driving at various speeds, the vehicle stalled and went into LIMP Mode before regaining power approximately 3 to 4 times. The vehicle was taken to the dealer who confirmed that the VIN was not under recall. The contact had spoken with another dealer, Sheehy Hyundai of Waldorf (2910 Robert S. Crain Hwy, Waldorf, MD 20601) and it was confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); and referred the...

See attached document for complaint.

The contact owns a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 65 MPH, the vehicle stalled. The vehicle failed to restart. The contact arrived at the scene and attempted to jumpstart the vehicle, however, the vehicle failed to start-up. The contact believed that the failure was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 63,547.

The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant...

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The...

The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated that while the wife was driving approximately 65 MPH, an abnormal engine noise was suddenly present coming from the engine compartment before the vehicle stalled. After parking on the side of the road and exiting the vehicle, moments later flames and smoke were present coming from the engine compartment and the fire department was called to the scene and extinguished the flames. The vehicle was deemed destroyed and towed away. A police report and fire report were taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 125,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and stalled. The contact stated that the brakes and power steering were still operable. The contact was able to coast off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine had seized and needed to be replaced. The contact had been advised by the mechanic that the engine failure was related to NHTSA Campaign Number: 17V617000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was experiencing excessive oil consumption and the vehicle would no longer properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the valve cover gasket was faulty and needed to be replaced. Additionally, the contact was informed that the engine oil needed to be flushed, and an unknown sensor light needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The check engine warning light then became illuminated. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced a failure like NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted, and case was filed; however, the mechanic declined to repair the vehicle. The failure mileage was 96,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving approximately 65 MPH, the check engine and battery warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local mechanic who indicated that the engine had failed; however, the cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was 162,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that the instrument panel warning lights were blank. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.

The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was...

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle made knocking noises. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the manufacturer declined the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle having a salvage title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 64,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced...

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving her vehicle , the vehicle started stalling. The contact stated that there was no warning lights illuminated , however her vehicle started smoking. The contact stated that she was able to drive the vehicle to a service station where she attempted to restart the vehicle . The contact stated that the vehicle was unable to be restarted. The contact stated that she then had her vehicle towed to an independent mechanic who advised that she was experiencing an internal engine failure. The contact stated that she then contacted the dealer who advised her that her vehicle could not be repaired due to not having a warranty. The manufacturer was notified of the failure. The failure mileage was 56,000.

The contact owned a 2013 Hyundai Sonata. The contact stated that her son was driving the vehicle at 35 mph when he noticed that smoke was issuing from the rear which then entered the cabin of the vehicle. The contact's son was able to slow the vehicle by using the shifter due to not having any brake power. The contact stated her son was not aware of any warning lights being illuminated. The contact's son flagged a police officer who called the fire department. The fire department extinguished the fire with water, but the vehicle was completely burned and undrivable. The vehicle was towed to a police impoundment lot. The contact was not aware of a police or fire department report being filed. The contact did not take the vehicle to the local dealer and the contact's insurance company declared the vehicle a total loss. The vehicle fire origin was...

The contact owns a 2013 Hyundai Sonata. The contact stated while driving the check engine warning light was illuminated. The vehicle was taken to the independent mechanic where the oil was drained, and the contact was informed that the connecting rod bearing was faulty. The vehicle was not repaired. The contact mentioned that when he drove away from the independent mechanic, the engine seized. The contact did not feel safe driving the vehicle. A dealer was not contacted. The manufacturer was contacted however, there was no response. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 140,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 5 mph, the vehicle loss motive power. The vehicle was not able to be restarted. The contact stated there was no warning light illuminated. The vehicle was towed, diagnosed, but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was not available.

The contact owns a 2013 Hyundai Sonata. The contact stated upon starting the vehicle, the check engine warning light was illuminated on the control panel. The contact also stated a loud knocking noise came from the engine compartment. The vehicle was inspected by an independent mechanic where it was diagnosed the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 121,140.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO SLOW AND STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A BYSTANDER ASSISTED HIM WITH PUSHING THE VEHICLE SAFELY OFF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 70 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL CHANGE PRIOR TO THE FAILURE. THE DEALER (BRAMAN MIAMI HYUNDAI, 2001 NE 2ND AVE, MIAMI, FL 33137, (786) 220-6929) ACKNOWLEDGED THE ENGINE FAILURE AND STATED THAT THE ENGINE NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 29,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BURLINGTON HYUNDAI, 333 SHELBURNE RD, BURLINGTON, VT 05401, (802) 922-9480) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ THE CONSUMER STATED ALL SAFETY ISSUES CORRECTED AT NO CHARGE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (WINNER HYUNDAI DEALER, 591 S DUPONT HWY, DOVER, DE 19901, (302) 735-8600) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE CAR WAS ACCELERATING ON THE INTERSTATE A LOUD KNOCKING NOISE BEGAN. THE ENGINE NOISE CONTINUED TO GROW. I STOPPED MOMENTARILY FOR AN APPOINTMENT PRAYING THE CAR WOULD START. WHEN I CAME BACK OUT IT DID RESTART BUT THE ENGINE NOISE WAS WORSE, I CALLED THE LOCAL HYUNDAI DEALERSHIP & DESCRIBED THE SITUATION. I INFORMED THEM I WOULD BE DRIVING THE CAR TO THEM. NOT ONCE DID THEY MENTION ENGINES SEIZING IN THIS MAKE! I PROCEEDED TO GET BACK ON THE INTERSTATE AND ACCELERATE WITH INCREASING KNOCKING OF THE ENGINE. THE CAR THEN STRUGGLED TO ACCELERATE, AND ALL DASH LIGHTS BLINKED, THEN SHUT COMPLETELY DOWN AND STARTED SMOKING. I HAD TO COAST THE CAR OFF OF THE VERY BUSY & DANGEROUS INTERSTATE. NOT SAFE AT ALL! THE CAR WOULD NOT TURN BACK ON. THE CAR WAS TOWED BY AAA TO THE DEALERSHIP AND I'M STILL WAITING TO HEAR FROM THEM....