2013 HYUNDAI SONATA Steering Problems

338 NHTSA complaints on file

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Steering Issues in the 2013 HYUNDAI SONATA

338 steering complaints have been filed with NHTSA for the 2013 HYUNDAI SONATA. Of these, 11 involved a crash, 2 involved a fire, and 9 resulted in injury.

338
Complaints
11
Crashes
2
Fires
9
Injuries
1
Deaths

All Steering Complaints

#11714779 | Crash
Experienced sudden unintended acceleration causing my car to speed up, lose control, and crash into the vehicle in front of me.
#11672228 |
Took car to my local mechanic for a clunking sound when turning steering wheel side to side, while standing still. Mechanic states problem at steering knuckle. In addition he stated that there is a Hyundai recall for this problem. I haven’t been able to find the recall for the steering problem when submitting my VIN.
#11645643 |
MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.
#11640213 |
Steering wheel is making a clunk noise like somethings loose
#11637628 |
Hyundai issued Extended Warranty directive TXX7 dealing with the "rubber coupling in the motor driven power steering assembly" The directive covered the replacement for 2011 to 2014 model year Sonata for 10 years from the date of delivery or first use or 100000 miles, whichever occurs first. Hyundai indicates in TXX7 that "wear of the coupling does not affect the ability to steer or control thee vehicle and is not a safety issue" I have a 2013 Sonata with less than 75000 miles but is clearly over 10 years since the "date of first use". The "thud" in the steering wheel began at about 70000 miles and seems to be progressively more pronounced. I have read that the wear can in fact be a safety issue. I have contacted Hyundai Customer care twice and in both cases they indicate that because I have owned the vehicle for more than 10...
#11632734 |
My wife and I bought a new 2013 Hyundai Sonata GLS in August of 2013, which is now over eleven years ago. In late September 2024, with still fewer than 100,000 miles on the car, I noticed a snapping sensation/clunk sound in its steering column when changing the direction of steering (from left to right/right to left.) I researched this symptom and, with the confirmation of a Hyundai Dealer's Service Manager, diagnosed the problem as a failing soft coupler between the car's steering column and "Motor Driven Power Steering" motor. NHTSA is aware of the problem, and Hyundai was compelled to issue an elusively brief warranty extension. Having taken delivery of the car over 10 years ago, that warranty extension does us no good, and I'm being told that at the Hyundai Dealer, the job will cost us between four and six hundred dollars, including a complete wheel alignment they...
#11628118 |
My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.
#11619753 |
The steering wheel makes clicking and grinding noise. Steering wheel coupling may be broken. And sometimes head and interior lights turn on and off when I make turns
#11607108 |
The electrical has been an issue for this vehicle. The head and tail lights continuously go out. Sometimes they work, and other times they do not. Since the lights have been an issue, the electrical issue is also now inside the vehicle. The radio and other controls in the vehicle do not work any longer, as well as the lights in the radio, air conditioning, and other controls inside the vehicle. The steering wheel is also loose now and jiggles when driving the vehicle. There have been no warning lamps about these issues, and I had an auto shop confirm that there are electrical and steering issues. I did receive a letter about a recall for electrical for the year, type, and model of my car, however, the dealership said that my VIN number is not associated with the recall and will not fix the issues.
#11586183 |
I own 2013 Hyundai Sonata limited . It has 37000 miles ( Approximately). When I drive the car and move the steering wheel to rt or lt, it makes clicking noise. At times I felt I can't turn or take exit. It is scary and afraid that steering wheel will freeze. I called dealer where I bought the car , they want me to leave the car for 5 days. They will do the diagnostic work costing $214 . They didn't promise just tell me that they will call the company and see if they will for the work. will reply from you before I drop the car because the repair work will cost me about $800. Please help. A B
#11559439 |
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The...
#11555909 |
This particular model had recalls for the steering washer for previous model years. The 2013 was never included. I have photos of how this washer looked before and after. RIDICULOUS!!! This year, make and model needs to have a recall! I know of others who have the same problem.
#11550809 |
My electrical system is giving me constant issues and I have to change light bulbs frequently. Also the recall is for the fuel line system which the dealers are not contacting me back about getting repaired which is why I am submitting this report.
#11549191 |
Steering flexible coupler failed @ 150000 miles causing severe clunk in the steering wheel leading to steering play.
#11544596 |
The steering is very loose and the steering wheel has a clunking noise when turning. The steering wheel itself feels a little loose as well
#11533387 |
Steering sticks at top dead center. 2013 Hyundai Sonata Limited 2.4 L engine (63K original miles, still under warranty until end of 2023). Steering column coupler was recalled, then replaced under warranty in 2019. When driving at any speed, steering wheel "sticks" at top dead center. When you go to correct steering (as road path changes), you have to over-correct to get steering to respond. This begins a repeating cycle of adjusting the steering (say, to the left,) only to have to then adjust the wheel to the right. It is not an alignment problem. I took the vehicle to the Wilson County Hyundai dealership. Two important take-aways: #1) the Dealer advised this steering issue is NOT covered under Warranty, PERIOD. #2) Dealer advised that the "play" in the steering wheel is considered "normal wear & tear" (for a car with 63K miles). Further, if I wanted to get the...
#11530717 |
There is a clicking noise in my steering wheel every time I go over a bump or turn my steering wheel left. I was told by the mechanic that it is a coupler and should be under warranty or recall. It is becoming a hazard to steer the wheel
#11524510 |
I had the steering coupler replaced on 5/9/22 at the dealer. Now the steering coupler is clunking again & the dealer will not cover the repair. My car is now out of the 10 year warranty and the replaced steering coupler only had a 1 year warranty on it. This part should not have to be replaced yearly.
#11513109 |
Steering in my vehicle has been very sloppy and hard to keep in a straight line. The engine just went out on me a few days ago and almost caused a wreck due to the car almost dying on the freeway.
#11498310 |
Plastic Steering coupler wore out. Causing metal on metal rubbing. The mechanic I use for car maintenance/repair told me the part cost $10. The part is small but the labor is more intensive. I was charged $454 to replace a $10 part.
#11486482 |
Rubberized steering coupler worn prematurely. Hyundai extended warranty "to 10 years from the date of original delivery or the date of first use, or 100,000 miles, whichever occurs first," but this remains a safety issue.
#11478736 |
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After taking car to mechanic he did his research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering .. It is a plastic part looks like a gear (flexible steering coupler) Mechanic gave it to me all chewed up and 2 teeth are completely gone…
#11477448 |
My 2013 Hyundai Sonata Gt was a part of the Class action lawsuit in which the engine was replace. Within a year, I've had the vehicle checked and serviced at two different auto repairs shops for an extremely rough ride, loud rumbling-thumping and also a squeaking noise. The vehicle still drifts after having two separate wheel alignments. The steering wheel rattles and shakes with the slightest bump in the road. It feels like the underneath is falling apart and I'm going to lose control of the vehicle. With the sounds it makes and how it drives, it feels like I'm now driving a military tank instead of a car. I've spent over $2,000 for replacement-repairs of the: Tie Rods, U-Joints, Bushing, Brakes, two alignments and four new tires. I called the Ofallon IL Hyundai dealer who said there were no recalls or warranty left on these parts. After not getting...
#11472558 |
Hyundai is at it again for not repairing safety defects! I filed the following claim with Hyundai but was first the claim was accepted and allowed then denied when Hyundai objected! The attached documents show my efforts on both the steering issue and fire issue!
#11470187 |
Car was stolen 6/20/22 and they where able to get in it in under a minute. Don’t understand how and why?
#11470229 |
The steering feels loose while driving at any speed. When traveling over a rough road, speed bump, or pot hole, the steering wheel rattles and makes a noise that sounds like a loose screw in a cup. A clicking noise can be heard when the car is sitting and not moving. After doing research on this serious issue, I'm quite surprised to see there has been no recall, due to the high number of complaints, especially when this could result in death if the driver is not able to control the steering causing the vehicle to travel into a different lane of travel or into a crosswalk. As a retiree, am unable to afford high repair costs.
#11467549 |
After starting the car and putting it in the reverse or in drive, the steering wheel gives jerks as if something is loose.
#11464439 |
The intermediate shaft broke causing excessive noise and safety threat while driving. Dealer had to replace the shaft completely. This looks to be the common issue on this model
#11458886 |
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 50-60 MPH, the steering wheel became difficult to turn. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The contact stated that the failure recurred while driving and turning. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
#11455101 |
STEERING IS MAKING A NOISE WHEN DRIVING OVER BUMPS IN ROAD. STEERING WILL ALSO JERK AT THIS TIME!! THIS RECENTLY CAME ON GRADUALLY AND IS ESCALATING. THIS ISSUE HAS BEEN CONFIRMED BY AN INDEPENDENT SERVICE CENTER. THIS ISSUE NEEDS TO BE RECALLED TO PREVENT THIS PROBLEM FROM RESULTING IN AN ACCIDENT. THIS IS UNSAFE AND NEEDS TO BE RECOGNIZED!!
#11451212 |
No incident yet! I bought the car from a family elderly member who kept it in the garage! The car has only 7,600 miles! The steering wheel makes a clunking noise when making a turn! When i searched for recalls i saw it's a common problem with that year 2013 Hyunday Sonata! Everyone who complained is surprised that there is no recall issued! People with higher mileage are experiencing failure of steering/ Car when turning, fails and goes to next lane!
#11450174 |
Steering in 2013 Hyundai Sonata Limited “sticks” when driving down the road. Once the car is going in one direction, you have to unstick it to go on the path you want. This causes the driver to oversteer to bring it back to the path you intended and wobbling down the road as if you were inebriated. Have seen this same complaint in a number of online forums. No fix has been found that actually works, including replacing the steering column, for any length of time. Why has this issue not been recalled? I can envision someone possibly driving off the road, into a guardrail or into a bicyclist or another vehicle. You have to constantly.correct the steering, which is especially troublesome at interstate speeds.
#11449405 |
Without warning, all of the vehicles warning alarms and indicator were triggered and the car shut off with now power or engine running while i was in motion driving in traffic. Absolutely no prior indications before this occurred. I had to have to vehicle pushed from the middle of the road then towed home.
#11445116 |
Clicking noise while steering, safety at risk up too and leading to death. Problem confirmed by independent service center and authorized dealer. No warning, occurred randomly including vibrations. Was told known issue its the steering coupler part.
#11441617 |
I have reported issues to local Hyundai and they refuse to look and correct recalls do to mileage. I need recalls repaired immediately.
#11441055 |
Steering column coupler keep breaking
#11439507 |
there was a clicking noise and vibration coming from the steering column at 65 mph. Have an appointment with Joe Holland Hyundai on November 16th to get checked out. There was no messages prior to issue. 105,000 miles on car
#11436919 |
At this time steering column has a "click" or "clunk" sound when turning the wheel in either direction. Steering on this car has always been odd. You have to continuously adjust wheel as you drive to stay in your lane. I am going to have it checked by my mechanic. If I lose steering that's a pretty big safety concern.
#11433102 |
I had been hearing a clicking noise when turning the steering wheel. The steering wheel also vibrates at speeds above 60. I took the car in for diagnosis and was told the steering column and assembly needs to be replaced. I had recently hit a pothole and noticed the noise and vibration was a lot worse. The dealership felt that could have been a cause of the increased noise and vibration. I was advised to file a claim with my insurance company. The insurance company said it was a known steering wheel issue with Hyundai.
#11432088 |
Steering wheel sticks at all speeds. Also, car often veers left or right then when correcting the steering will stick and I will have to jerk the wheel in the correction direction. This happens everyday. At high speeds it can almost feel as if I do not have full control of the car. Also when decelerating from high speeds the steering will shake. I take the highway often and it is at those time that I feel my safety and the safety of other drivers is at risk. I have went to my dealership (Universal Hyundai) with this complaint at least 3-4 times and they have told me there is no apparent issue. There has been no warning lamps, this issue first started happening in 2018.
#11430900 |
The steering column is clanging over bumps and when steering which is a failure in the plastic steering shaft coupler.This coupler looks like an impeller.It is situated between the steering column shaft and the electric steering motor.The coupler is disintegrating and will lead to steering failure and high probability to death or injury of the cars occupants.This coupling failure is commom and found in perhaps thousands of Hyundai vehicles.A recall needs to be mandated immediately.If it is ignored then Hyundai needs to prepare for the lawsuits that will ensue
#11423004 |
There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue....
#11420709 |
I love my 2013 Hyundai Sonata SE, but with that being said I hate driving it. When on the road the 2013 has the same exact issue that the 2011's had, it will constantly wander in and out of the lane making it nearly impossible to keep a straight line. Its very fatiguing having to keep moving the steering wheel back and forth just to keep it straight. And for two its a serious safety issue!! The slightest slip could send your car off the road or into another car! When bringing the car into my local dealership they blew me off and said its " a normal thing because of the electric power steering and how the car rides the grooves of the road." And they refuse to help me out further to fix the issue. PLEASE GUYS. I know I am not the only one to report this...
#11413492 |
MY CAR IS MAKING CLUNKING SOUND AND SHAKING IT IS BAD WHEN I PUT ON BRAKES SHAKES AND NOISE SOUND IS LOUD.
#11413614 | Crash
I WAS DRIVING OUT OF MY HOME AND MY VEHICLE SUDDENLY SLOWED DOWN AND STOPPED FOR NO APPARENT REASON.I JUMPED START THE CAR FOR ABOUT 20 MINUTES AND WAS ABLE TO REACH A AUTO ZONE. THEY TOLD ME IT WAS A DEAD BATTERY SO I BUY A NEW $160 BATTERY FOR THE CAR TO STILL NOT WORK AND TURN BACK ON. ITS LIKE IT WOULD START BUT IT WOULD NOT FULLY TURN ALL THE WAY ON. I RECENTLY PURCHASED THIS VEHICLE 5 DAYS AGO AND ITS ALREADY STOPPING IN THE MIDDLE OF TRAFFIC.
#11408284 |
IKUS BOUGHT CAR 3 WEEKS AGO 11000 DOLLARS WAS COMMING HOME WAS TURNING LEFT IN MY NEIGHBORHOOD AN MOTOR DIED I COULD BARLEY TURN WHEEL WAS ALMOST HIT BY A SEMI TRUCK DOING 50 MPH AN THEN ALMOST WRECKED I ZCOUDNT TURN WHEEL BACK STRAIGHT BECAUSE NO POWER BECAUSE ENGINE FAILURE I COUDVE DIED OR SOMEONE WHO DIDNT HAVEE SAME STREMGH TO TURN WHEEL IM POOR NOW POORER CAR PAYMENT NO CAR
#11407479 |
THE STEERING COLUMN MAKES A VERY LOUD CLUNKING NOISE WHENEVER YOU GO OVER A BUMP IN THE ROAD, LIKE SOMETHING IS LOOSE. THE WHEEL IS SOMETIMES HARD TO TURN. SMELL OF RUBBER AND BULBS HAVE TO BE CONTINOUSLY REPLACED. IT SEEMS THE HOUSING HAS MELTED
#11406806 |
POWER STEERING COUPLE PART# 563152K000FFF WILL BREAK AND STEERING WHEEL WILL BECOME LOOSER WITH A FEW MORE DEGREES OF PLAY BEFORE ABLE TO CORRECT STEERING. WHEN GOING OVER BUMPS VEHICLE WILL MAKE AUDIBLE CLUNKS, WHEN CHANGING DIRECTION OF STEERING WILL MAKE AUDIBLE NOISES AND HAVE ADDITIONAL DEGREES OF PLAY
#11397810 |
THE STEERING HAS BECOME LOOSE MAKES A VERY AUDIBLE CLUNKING SOUND WHEN STEERED LEFT AND RIGHT. THERE IS A SEVERE AMOUNT OF PLAY IN THE STEERING YOU CAN TURN IT UP TO 3 IN BEFORE THE VEHICLE ACTUALLY TURNS. IT ALSO CAUSES DRIFT DUE TO THE PLAY. IT MAKES THE CLUNKING NOISE EVEN WHEN SITTING STILL, ALSO HAS THE PLAY IN THE WHEEL WHEN SITTING STILL. IT WILL DRIFT WHILE IN MOTION AND HAVE THE SAME PLAY IN THE WHEEL AND CLUNKING.
#11384622 |
THE STEERING COLUMN MAKES A VERY LOUD CLUNKING NOISE WHENEVER YOU GO OVER A BUMP IN THE ROAD. MUST OF THE TIME IT HAPPENS AT LOW SPEEDS. IT FEELS AND SOUNDS LIKE SOMETHING IS LOOSE OR WILL COME LOOSE. THIS CAN CAUSE SERIOUS INJURY OR DEATH.

Other 2013 HYUNDAI SONATA Problem Areas

Engine 701 complaints Electrical System 249 complaints Exterior Lighting 177 complaints Unknown Or Other 173 complaints Service Brakes 138 complaints Fuelpropulsion System 125 complaints Air Bags 97 complaints Power Train 90 complaints Vehicle Speed Control 85 complaints Fuel System Gasoline 71 complaints Seat Belts 57 complaints Suspension 47 complaints Structurebody 43 complaints Engine And Engine Cooling 37 complaints Electronic Stability Control Esc 35 complaints Wheels 12 complaints Visibilitysunmoon Roof Assembly 10 complaints Visibilitywiper 10 complaints Exterior Lightingbrake Lights 9 complaints Tires 8 complaints Exterior Lightingtail Lights 6 complaints Service Brakes Hydraulic 6 complaints Firerelated 4 complaints Electrical Systemwiring 3 complaints Equipment Adaptivemobility 3 complaints Seat Beltspretensioner 3 complaints Structure 3 complaints Structureinterior Panelsdashboard 3 complaints Electrical System Instrument Clusterpanel 2 complaints Exterior Lightingbrake Lightsbulbs 2 complaints Exterior Lightingheadlights 2 complaints Exterior Lightingtail Lightsbulbs 2 complaints Structurebodydoor 2 complaints Suspensionfrontspringscoil Springs 2 complaints Traction Control System 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Warnings 1 complaint Back Over Preventionwarningsexternalpedestrian Alert 1 complaint Electrical Systemignition 1 complaint Electrical Systemstarter Assembly 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingengineengine Control Module Ecuecm 1 complaint Engine And Engine Coolingengineoillubrication 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Exterior Lightinghazard Flashing Warning Lightsswitch 1 complaint Fuel System Diesel 1 complaint Fuel System Dieseldeliveryhoses Linespiping And Fittings 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Hybrid Propulsion System 1 complaint Interior Lighting 1 complaint Lane Departure Blind Spot Detection 1 complaint Latcheslockslinkages 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsfrontretractor 1 complaint Seat Beltsfrontwarning Lightdevices 1 complaint Seats 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Hydraulicfluid 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringelectric Power Assist System 1 complaint Structurebodybumpers 1 complaint Structureframe And Membersunderbody Shields 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint
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