NHTSA Complaint #11423004 — 2013 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11423004
Vehicle	2013 HYUNDAI SONATA
Component	STEERING
Date of Incident	June 25, 2021
Date Filed	June 30, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

There are multiple issue with this car since last a year or more. ( picture attached) * At times computer flashes below message .. " Hyundai System Warning Safety Stop Do not Drive" * Steering Lock up * While driving a screeching sound and then it goes away. we received the recall notice and my daughter Jeranica took it to the Hyundai dealer for repair. They charged us $900 mentioning the issue is with belt & assembly and engine is ok. we informed then of all the above issue. Even after repairing the above we still have the same issue with the car. It look like Hyundai dealer are using this opportunity to rip-off the customer instead of actually fixing the issue. we still have above issue with, car computer asking us to stop on highway and steering lockup, dealer does not seem to be interested in fixing the issue. At one time he mentioned we have 114K mileage on the car and the life of engine is finish.

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