2013 HYUNDAI SONATA Fuel System Gasoline Problems

See attached document for complaint.

See attached document for complaint. I am reporting a safety incident involving my 2013 Hyundai Sonata Limited 2.0T (VIN# [XXX] ), which was subject to an open recall at the time of sale. On XXXXXXXXXXXXXX, the vehicle stalled and caught fire within minutes. It was declared a total loss. Two elderly passengers were in the car; one suffered breathing issues due to smoke inhalation. NHTSA records show Recall 22V312000 / Hyundai Recall #227 was issued August 31, 2022, for a defective low-pressure fuel hose that can leak and cause fires. The remedy was available before I purchased the car on April 11, 2025, but was never performed by the selling dealer, Auto Express of [XXX] . I request NHTSA investigate: 1.Why the recall was not performed prior to resale; 2.Whether Hyundai and its dealers are meeting notification and repair obligations; 3.Whether enforcement action is warranted. INFORMATION REDACTED PURSUANT TO THE...

The contact owns a 2013 Hyundai Sonata. The contact stated that while her sister was driving at various speeds, there was an abnormal, fuel odor coming from the vehicle. Despite the odor, the contact's sister resumed normal driving operation and later refueled the vehicle. After fueling the vehicle, the fuel odor was stronger, and the tire pressure warning light was illuminated. The contact's sister pulled over to inspect the vehicle, but found no failure. The next day, upon starting the vehicle, there was smoke coming from under the hood of the vehicle. The vehicle was taken to an independent mechanic, where the mechanic immediately smelled a fuel odor and later discovered a fuel leak while inspecting the vehicle. The mechanic showed the contact the fuel leak and diagnosed the vehicle with a defective fuel system. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System,...

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant...

The contact owns a 2013 Hyundai Sonata. The contact stated that there was a strong gasoline odor inside the cabin of the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The low-pressure fuel hose was replaced under the recall; however, the failure reoccurred two months later. The vehicle was taken back to the dealer, where it was diagnosed and determined that fuel was leaking from the high-pressure fuel pump (HPFP) and the high-pressure fuel pump (HPFP) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was an abnormal gasoline odor inside the cabin of the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The local dealer was contacted and stated that earliest appointment for the repair was in the 1st Quarter of 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 152,000. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN Tool Confirms Parts Not Available.

The contact owned a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 45 MPH, she saw flames coming from under the instrument panel on the passenger’s side. The contact stated that his daughter pulled over immediately and exited the vehicle. The contact stated that soon after his daughter went away from the vehicle, the vehicle caught on fire. The contact stated that no warning light was illuminated. The fire department was able to extinguish the flames. The contact stated that a police report was filed. There was no injury. The contact stated that the insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 155,000.

The contact owns a 2013 Hyundai Sonata. The contact stated that he noticed a strong odor inside the cabin of the vehicle. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was a leak in the fuel feedline at the direct injection fuel pump that needed to be replaced. The contact referenced NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an appointment could not be scheduled until October 2022. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 116,000.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was notified of the issue and the contact was provided a case number. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was emitting knocking noise coming from the front end of the vehicle underneath the hood. The check engine warning light was illuminated. The approximate failure mileage was 119,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a fuel hose leak. The dealer and Steele South Loop Hyundai (8811 Lakes at 610 Dr, Houston, TX 77054) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was leaking fuel from the engine. The check engine warning light was illuminated. The waste gate actuator was previously replaced; however, the warning light illuminated after the replacement. The approximate failure mileage was 109,900. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's ex-wife owns a 2013 Hyundai Sonata. The contact received a notification for NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact's ex-wife had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 55 MPH, there was a strong odor of fuel coming into the vehicle. The contact was able to pull over safely and opened the front hood of the vehicle and notice that there was a fuel leak. The vehicle was towed to the dealer, and they stated no failure was found in the vehicle. The manufacturer was contacted, and they stated that there's no remedy for the failure. The failure mileage was 143,000.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The contact stated the next day while driving 20 mph and entering a gas station, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 8,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was...

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, a fuel odor was detected along with black smoke coming from the exhaust pipe. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,000. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact stated after refueling the vehicle and driving 40-45 MPH, the low fuel warning light was illuminated. The contact pulled into a gas station and attempted to fill the fuel tank however, the tank seemed as if it was already full. The contact stated that the low fuel level warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel hoses needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) for which the VIN was included; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 138,140.

The contact's fiancé owns a 2013 Hyundai Sonata. The contact's fiancé received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his fiancé was driving at an undisclosed speed, a strong fuel odor was detected. The vehicle was taken to an independent mechanic who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer where it was diagnosed with a fuel pump leak. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle started to stall. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer to be diagnosed; however, the dealer had not informed the contact of the diagnostic result. The contact towed the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle could not be repaired under recall due to the vehicle having a salvage title. However, the contact stated that the vehicle was salvaged due to the rear bumper being detached. The failure mileage was approximately 161,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 25 MPH the vehicle was stopped inadvertently. The contact also stated while driving at a higher speed of 50 MPH and then needed to decrease the speed, the vehicle was stalling, then accelerated shortly after. The tachometer also failed to function. The check engine warning light illuminated occasionally. The contact took the vehicle to numerous unknown local mechanics, which was diagnosed with no failure. The contact related the failure to NHTSA Campaign Number 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. The consumer stated the repairs were made on 12/22.

The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was originally taken in for repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the vehicle was not repaired. The contact stated while driving approximately 15 MPH and exiting the highway, the vehicle stalled. The contact then pushed the vehicle to a nearby parking lot. There were no warning lights illuminated. The vehicle was towed to the nearby dealer but was not diagnosed. The vehicle was then towed to another dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 127,672.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled. The contact was able to push the vehicle to the side of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown. The dealer advised the contact to file a claim for the repair to be covered; however, the claim was denied. The dealer informed the contact that she had to pay out of pocket for the repair. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) which she associated to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.

The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the accelerator pedal was depressed but the vehicle failed to respond and stalled. The contact veered to the side of the road. The vehicle was towed to the dealer where the engine was replaced; however, the failure recurred while driving. The contact later received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to a second dealer for a diagnostic test. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was in traffic, the vehicle stalled with the check engine warning light illuminated. The contact’s son was able to restart the vehicle and drove the vehicle home. When the contact drove the vehicle, she stated that an abnormal grinding sound was coming from the vehicle while driving up an incline. The contact stated that the check engine warning light illuminated on the vehicle during the failure. Due to the failure, the contact had the vehicle towed to the dealer to have the vehicle serviced for NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline). The dealer then called the contact and informed her that a diagnostic test needed to be performed on the vehicle prior to the recall repair. The contact refused to pay for a diagnostic test and instructed the dealer to only repair the recall on...

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at various speeds, there was an abnormal fuel odor detected. The contact noticed that fuel was leaking onto the engine. There was no warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The contact stated that the failure was like NHTSA Campaign number 18V934000 (Engine, Fuel System, Gasoline). The approximate failure mileage was 101,000.

The contact owned a 2013 Hyundai Sonata. The contact stated while driving 40 MPH, the vehicle began to emit a white smoke from under the engine. As the contact pulled the vehicle to side of the road, he could hear an abnormal sizzling sound coming from the engine. The contact decided to leave the vehicle at the scene to allow the vehicle to cool down. The contact got into another vehicle and proceeded to his destination. A couple hours later, the contact returned to the scene and discovered that the vehicle was burned and damaged due to a fire. The contact called his insurance provider to report the failure. The vehicle was towed to an independent mechanic. The contact was uncertain if a fire report was filed. The contact then received notification of NHTSA Campaign Number: 20V121000 (Fuel System, Gasoline) which he linked to the failure. The contact had informed...

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE GREG LEBLANC HYUNDAI DEALER LOCATED AT 218 S. HOLLYWOOD RD, HOUMA, LA 70360, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO SPORT DURST HYUNDAI (4507 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707) WHERE HE HAD THE ENGINE REPLACED UNDER THE RECALL. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT HE COULD HEAR AN ABNORMAL KNOCKING SOUND FROM ENGINE WITH THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD ALSO EMIT FROM THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE KNOCKING WAS DUE TO THE WRONG TYPE OF FUEL IN THE VEHICLE. THE CONTACT WAS INFORMED TO USE 89 OCTANE FUEL IN THE VEHICLE INSTEAD OF 87 OCTANE FUEL. THE CONTACT SWITCHED TO 89 OCTANE FUEL HOWEVER, THE KNOCKING WITH THE WHITE SMOKE BECAME MORE PRONOUNCED. THE CONTACT STATED...

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE LESTER GLENN HYUNDAI TOMS RIVER DEALER LOCATED AT 386 NJ-37, TOMS RIVER, NJ 08753 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND WAS UNABLE TO START. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED AFTER SEVERAL ATTEMPTS HE WAS ABLE TO START THE VEHICLE. THE CONTACT ALSO STATED WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE BEGAN TO HESITATE. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE), FOR WHICH THE VIN WAS INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2013 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO FUEL TUBE SAFETY RECALL. *LD THE CONSUMER STATED THAT EVEN THOUGH SHE RECEIVED A RECALL NOTICE, THE DEALER STATED THERE WAS NO RECALL. THE CONSUMER RECEIVED 2 SEPARATE NOTICES. *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MODERN HYUNDAI OF CONCORD DEALER LOCATED AT 965 CONCORD PKWY S., CONCORD, NC 28027 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT AND THE SAME DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED RICK CASE HYUNDAI LOCATED AT 3550 WESTERN RD, DAVIE, FL 33331, (954)377-4100 AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 45 MPH, THEY HEARD AN ABNORMAL NOISE AND THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC CAME TO THE RESIDENCE AND SHE WAS INFORMED THE ENGINE NEEDED TO REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 168,092.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CALLED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED GREG MAY HYUNDAI LOCATED AT 1501 TX-340 LOOP, WACO, TX 76712, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V121000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. INVALID VIN.