NHTSA Complaint #11478616 — 2013 HYUNDAI SONATA

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,000. VIN tool confirms parts not available.