NHTSA Complaint #11703332 — 2013 HYUNDAI SONATA

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the failure persisted. The contact previously received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed, and determined that the engine short block had failed and needed to be replaced. The contact was informed by the dealer that the vehicle would not be serviced under the recall. The contact was offered a buyback option for the vehicle and was also offered a loaner vehicle. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was not available.