NHTSA Complaint #11480520 — 2013 HYUNDAI SONATA

The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.