2001 FORD WINDSTAR Suspension Problems

TAKATA RECALL, DUE TO RUST THE SWAY BAR BRACKET HAS BROKE FROM SUBFRAME. DIDN'T KNOW IT UNTIL I GOT IT LOOKED AT FOR AN ALIGNMENT ISSUE.

I CAME UP TO A STOP SIGN, THE ENTIRE FRONT AXLE BROKE OFF THE FRAME, I LOST STEERING, BRAKES, HAD TO SLAM IT INTO PARK TO STOP. I ENDED UP ACROSS THE ROAD. THERE WAS A RECALL IN 2011 FOR THE AXLE MOUNT AND FORD DECIDED IT ONLY NEEDED A COATING ON IT, 5 SECONDS LATER WE WOULD OF BEEN ON THE HIGHWAY AND KILLED. I EMAILED FORD AND THEY SAID THE RECALL WAS STILL OPEN, THE FORD DEALER NEVER CLOSED IT, SO THEY WON'T HELP ME. THAT IS BULL, THE COATED IT AND FORGOT TO CLOSE IT OUT, THATS THEIR FAULT, I CAN TAKE PICS IF YOU WANT THEM.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE ATTEMPTING TO PARK, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE WAS FRACTURED AND NEEDED REPLACEMENT OR WELDING. THE AXLE WAS WELDED. A YEAR EARLIER, THE REAR PASSENGER SIDE AXLE FRACTURED AND WAS WELDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A SCHEDULED MAINTENANCE AND WAS INFORMED BY THE MECHANIC THAT THE REAR AXLE WAS SEVERELY RUSTED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHILE THE VEHICLE WAS AT THE DEALER, THE TECHNICIAN FOUND THAT THE AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE AXLE WOULD BE REPLACED UNDER THE RECALL, BUT THE DEALER WAS CHARGING FOR LABOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT PASSENGER TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. AFTER THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), THE TECHNICIAN STATED THAT THE REAR AXLE WAS CRACKED AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED DUE TO THE TECHNICIAN STATING THAT THE ORIGINAL RECALL REPAIR WAS PERFORMED PROPERLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE INITIAL REPAIR FOR NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) IN MID OCTOBER OF 2010. THE REMEDY DID NOT REPAIR THE VEHICLE. THE DEALER INSTALLED REAR AXLE BRACKETS THAT DID NOT SUPPORT THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A CRACK IN THE REAR FRAME. THE MECHANIC STATED THAT THE BRACKETS NEEDED TO BE REMOVED TO REPAIR THE CONDITION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) AND THE DEALER SCHEDULED THE REPAIR FOR NOVEMBER 11, 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE UNREASONABLE APPOINTMENT DATE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REMEDY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE AXLE FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE AXLE FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE CONTACT RECEIVED A SECOND NOTIFICATION, NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE REINFORCEMENT BRACKETS THAT WERE INSTALLED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), WERE PROPERLY INSTALLED; HOWEVER, THE REAR AXLE FRACTURED. THE VEHICLE WAS UNABLE TO BE REPAIRED UNDER THE RECALL DUE TO THE FRACTURED AXLE. THE CONTACT WAS TOLD THAT THE REAR AXLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. UPDATED 05/20/16*LJ *JS

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE REVERSING AT APPROXIMATELY 1 MPH, THERE WAS AN EXPLOSION ON THE REAR PASSENGER SIDE NEAR THE REAR TIRE. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE AFTER THE TIRE WAS REPAIRED. THE TIRE HAD FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR AXLE HAD FRACTURED AND THAT THE VEHICLE NEEDED TO BE TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THERE WAS AN ABNORMAL SOUND. THE REAR AXLE FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE SUBFRAME IN THE FRONT HAD CRACKED AFTER HAVING THE REPAIR/RECALL DONE BY FORD. THIS IS THE PASSENGER SIDE, RIGHT BY THE MOUNT TO THE BODY.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A WHISTLING SOUND COMING FROM THE PASSENGER SIDE. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. WHILE DRIVING APPROXIMATELY 30 MPH OVER A MAN HOLE COVER, THE VEHICLE JERKED TO THE LEFT AND RIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE DROVE OVER ANY TYPE OF BUMPS, CRACKS, AND MAN HOLE COVERS ON THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 182,000. MA 10/16/15 *CN

WHILE DRIVING THIS VEHICLE THE REAR AXLE BROKE; THERE IS A RECALL ON THIS VEHICLE DUE TO CORROSION OF THE REAR AXLE AND POSSIBLY BREAK. IN 2011 THIS VEHICLE WAS TAKEN IN FOR RECALL REPAIRS ON THE REAR AXLE. THERE WAS APPROXIMATELY 99000 MILES ON IT. THE REPAIRS PERFORMED WERE AS FOLLOWS: THEY SPRAYED ANTI CORROSION ON THE AXLE AND PUT TWO SUPPORT BRACKETS ON THE AXLE. THE REAR AXLE CRACKED UNDER THE BRACKET. I BELIEVE THE BRACKET MAY HAVE TRAPPED MORE WATER AND SALT AND MADE IT WORSE. THE BRACKET DID NOT SUPPORT THE AXLE AT ALL. THE AXLE FELL TO THE GROUND AS IF THERE WAS NO BRACKET AT ALL. THE VEHICLE CURRENTLY HAS 139000 MILES ON IT. I FEEL FORD SHOULD TAKE FULL RESPONSIBILITY FOR THE COST OF THE REPAIR OF THE REAR AXLE. THIS IS MY DAUGHTERS FAMILY VAN. HER AND HER HUSBAND, ALONG WITH THEIR...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT TOOK THE VEHICLE TO A SERVICE STATION AND THE MECHANIC STATED THAT THE ABNORMAL NOISE WAS AN AXLE ISSUE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE REAR OF THE VEHICLE FAILED TO STAY IN POSITION. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE TILTED INWARDS. IN ADDITION, THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE AFTER INSPECTING THE VEHICLE, THE AXLE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN ) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,361.

WE WISH TO BE CONTACTED AND HAVE MULTIPLE ISSUES TO REPORT. (1) ODI REQUEST FOR INFORMATION REGARDING ENGINEERING ANALYSIS EA10-007 SUB FRAME AND (2) ISSUES OF COMPLIANCE WITH SAFETY RECALL PROCEDURES AND WHAT WE BELIEVE TO BE FRAUDULENT AND ILLEGAL ACTIONS. SPACE IS INADEQUATE BUT WILL TRY TO SUMMARIZE. VEHICLE SUBFRAME FAILED AT BOTH PASSENGER AND DRIVER SIDE REAR MOUNTS AND THEREBY CAUSED SEPARATION OF THE STEERING COMPONENTS AND COMPLETE LOSS OF STEERING, LOSS OF BRAKES, AND LOSS OF TRANSMISSION CONTROL. THE OWNER USED THE ONLY MEANS AVAILABLE TO STOP THE VEHICLE BY TURNING OFF THE IGNITION KEY AND 'RIDING IT OUT.' SUBFRAME COMPONENTS AND THE ENGINE/TRANSMISSION HAD BEEN IN CONTACT WITH PAVEMENT. LARGE PORTIONS OF THE SUBFRAME APPEAR TO BE MISSING FROM THE VEHICLE. THE EXHAUST SYSTEM WAS SEVERED. THE TRANSMISSION LINKAGE PULLED AWAY AND AS STATED THE STEERING COMPONENTS SEPARATED. WHAT IS BELIEVED TO BE THE AIR BAG...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR END OF THE VEHICLE BEGAN SWAYING. THE CONTACT NOTICED THAT THE TWO REAR TIRES WERE FACING INWARDS. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR AXLE WAS CRACKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH OVER A BUMP OR POTHOLE IN THE ROAD, THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY FROM LEFT TO RIGHT. THE CONTACT ALSO STATED THAT THE TIRES SOUNDED AS IF THEY WERE WHISTLING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EMITTED A LOUD ABNORMAL NOISE FROM THE REAR DRIVER SIDE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS ANGLED AT 90 DEGREES TOWARDS THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION). WHEN THE VEHICLE WAS BROUGHT TO THE DEALER TO BE REPAIRED UNDER THE RECALL, THE MECHANIC STATED THAT THE REPAIR WAS NOT NECESSARY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 209,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WERE TWO LOUD POPS COMING FROM THE REAR OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND OBSERVED THAT THE REAR AXLE BEAM FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING THE CAR DOING ABOUT 15MPH I NOTICED A SMELL LIKE BURNING RUBBER AND THE TIRE SLANTEDINWARDS AT THE TOP OF REAR PASSANGER SIDE. I IMMEDIATLEY PULLED OVER. I WAS RIGJT IN FRONT OF A AUTO REPAIR SHOP WHO ONFORMED ME THE REAR AXLE ASSEMBLE HAD BROKEN. I HAD JUST LEFT MY HOME SO I WAS NO MRE THAN FOUR BLPCKS FROM HOME WHEN THE INCIDENT OCCURED.

THE REAR AXLE BROKE WHEN OUR DAUGHTER WAS DRIVING HOME FROM WORK AT NIGHT. WHEN SHE GOT HOME SHE TOLD US THAT THE VAN WAS NOT HANDLING WELL AT ALL. IT TURNS OUT THE REAR AXLE HAD CRACKED WHICH CAUSED THE DRIVER'S SIDE REAR WHEEL TO PUSH UP INTO THE WHEEL HOUSING AND START RUBBING AGAINST THE WHEEL WELL. LUCKILY THIS HAPPENED NEAR OUR HOME AND SHE DIDN'T HAVE MUCH FURTHER TO GO AS IT BECAME VERY DIFFICULT TO HANDLE. ALSO LUCKY THE SPEED WAS ONLY ABOUT 30 MPH, BECAUSE I'M NOT SURE IT WOULD HAVE MADE IT SAFELY HOME IF IT HAPPENED WHILE DRIVING AT A HIGHER SPEED. OUR VAN WAS PART OF A RECALL THAT WAS DONE IN 2011 WHERE THEY INSTALLED BRACKETS/CLAMPS INSTEAD OF REPLACING THE REAR AXLE. THE BREAK HAS OCCURRED RIGHT UNDER THE CLAMPING BRACKET. IT ALSO APPEARS TO BE CRACKED ON THE REAR PASSENGER...

THE REAR AXLE COLLAPSES WHILE DRIVING ON THE FDR DRIVE, NY CITY, THE VAN WAS TOWED TO A SHOP IN BROOKLYN. I WAS INFORMED THAT THE SUBFRAME OF THE REAR AXLE HAS TO REPLACED.THERE WAS A RECALL DONE ON THE VEHICLE IN 2011 FOR THE REAR AXLE BUT AT THE TIME I DO NOT HAVE A PROBLEM. WHAT EVER FIXED THAT WAS SUPPOSED TO BE DONE DID NOT WORK CAUSED THE AXLE SUBFRAME BROKE.

DUE TO DUST IT HAS A SEVER DAMAGES IN FRONT ARMS, IT BECOMES DANGEROUS AND ENGINE WILL FALL DOWN AT ANY TIME WILE RUNING. I ALREADY LOOKED FOR RECALLS BY THE VIN NUMBERS AT THE FOLLOWING APLIES: NHTSA RECALL NUMBER: OPENS 10V385000 MANUFACTURER RECALL NUMBER: 10S13 NHTSA RECALL NUMBER: OPENS 11V030000 MANUFACTURER RECALL NUMBER: 11S16 I NEED YOUR HELP TO KNOW WHAT ARE THE STEPS I SOULD FOLLOW UP TO FIX MY WINDSTAR.

MY 2001 WINDSTAR WAS RECALLED FOR A ISSUE WITH THE REAR AXLE BEAM.FORD INSTALLED A PATCH ON THE BEAN MADE TO REINFORCE THE AREA WHICH RUST IN HIGH SALT STATES.1 WEEK AGO THE AXLE BROKE UNDER THAT PATCH AND AS YOU CAN SEE IT IS NOW IN TWO PIECES,AFTER CONTACTING FORD I WAS TOLD THE PATCH WAS ONLY WARRANTED FOR TWO YEARS AND THERE IS NO WAY FORD CAN HELP.IT IS MY BELIEF IF YOU RECALL A PART AND THE REPAIR FAILS THEN IT SHOULD BE REPAIRED AGAIN OR REPLACED.I AM ALWAYS HEARING COMMERCIALS REPORTING WE WARRANTY OUR REPAIRS FOR THE LIFE OF THE VEHICLE.FORD IS OBVIOUSLY NOT THE ONE MAKING THAT CLAIM.I WAS FORTUNATE WE WERE PULLING INTO A PARKING LOT WHEN IT BROKE AND NOBODY WAS HURT.I AM FIXING IT MYSELF BECAUSE I CANT AFFORD THE $1000 REPAIR BILL.I WAS TOLD BY A FORD REPRESENTATIVE TO SAVE MY...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REAR OF THE VEHICLE BEGAN TO FISHTAIL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUME. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE REAR DRIVER'S SIDE AXLE RUSTED AND PARTIALLY DETACHED. IN 2011, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,500.

WHILE DRIVING THE VAN, THE REAR AXLE BROKE AFTER GOING OVER A MINOR DIP IN THE ROAD FROM FROST HEAVING. THE SAFETY RECALL HAD BEEN COMPLETED BY THE LOCAL FORD DEALERSHIP. ALTHOUGH THE REINFORCEMENTS WERE APPLIED, AND AXLE INSPECTION COMPLETED BY FORD CERTIFIED MECHANICS THE AXLE BROKE WHERE THE REINFORCEMENTS WERE INSTALLED. FORDS ENGINEERED FIX HAS APPARENTLY ONLY BOUGHT TIME FOR THE NEXT SET OF AXLE PROBLEMS. I ATTEMPTED TO HAVE THE COSTS INCURRED FOR THE AXLE REPLACEMENT REIMBURSED TO NO AVAIL. THIS IS A CONCERN BECAUSE THERE ARE OTHER WINDSTAR OWNERS WHO UNKNOWINGLY DRIVING VEHICLES THAT THEY BELIEVE ARE SAFE ,BECAUSE THIS INADEQUATE RECALL HAS BEEN COMPLETED. *TR

I WAS DRIVING BACK TO HOME AND THE WINDSTAR GET OUT OF CONTROL AND FINALLY I STOP THE MINIVAN I WAS SCARED. *TR

THE BACK AXLE BROKE AND MY CAR GET OUT OF CONTROL I LOOK UP THE RECALL IN YOUR PAGE AND CALL THE FORD AND THEY CHECK MY VIN I THEY SAID THAT MY CAR IS NOT IN THE RECALL BECAUSE NOT ALL THAT FABRICS HAVE THAT RECALL SO I MADE THE DECISION TO MAKE THE COMPLAINT I AM WITH NO CAR, KNOWING THAT RECALL IS HERE IN THE NHTSA PAGE. *TR

REAR AXLE BROKE IN HALF WHILE DRIVING CAUSING A ROLL OVER ACCIDENT. *TR

THE SAME PART INDICATED IN RECALL IS BAD, MY VAN NEEDS FIX. THE RECALL DOESN'T COVER MY PART OR REPAIR BECAUSE MY VIN ISN'T SHOWING ANY RECALLS. WHEN THE SAME PROBLEM HAPPENED TO ME INDICATED IN THE RECALL. IS THERE ANYTHING I CAN DO? *TR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, AN UNKNOWN PART ON THE VEHICLE FRACTURED CAUSING THE REAR DRIVER SIDE TIRE TO CAVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BODY MOUNT SPLIT IN THE MIDDLE FROM RUST AND KNOCKED OFF THE SHOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

IN 2011 FORD RECALLED OVER 400000 VANS (1997-2003) DUE TO SERIOUS CORROSION OF AXLES AND OTHER COMPONENTS. SPECIAL REPAIRS WERE DONE AT FORD EXPENSE. RECENTLY MY MECHANIC INFORMED ME THAT THE REAR MOTOR MOUNT AND THE VAN SUB FRAME HAD CONTINUED TO RUST BADLY TO THE EXTENT THAT THE UNIT WAS A SAFETY RISK. A SEARCH OF THE INTERNET INDICATES THAT MANY, MANY REPAIRED FORD VEHICLES HAVE EXPERIENCED VERY SERIOUS CORROSION OF THE SUB FRAMES AND THE REPAIRED AXLES WITH SERIOUS RESULTS INCLUDING FAILURE OF SUB FRAMES AND OR AXLES WHEN DRIVING!! *TR

REPORT RECEIPT DATE: AUG 26, 2010 NHTSA CAMPAIGN NUMBER: 10V385000 FORD'S RECALL NO. IS 10S13. THIS VEHICLE (VIN#: [XXX]) HAD THE RECALL PERFORMED BACK IN 2001 FOR THE REAR AXLE. ON 12/1/2014, MY GIRLFRIEND BROUGHT TO MY ATTENTION THAT THE LEFT REAR TIRE OF THE VEHICLE WAS LEANING IN TOWARDS THE INNER FENDER, COME TO FIND OUT, THE AXLE HAS NOW FAILED AND CRACKED AFTER THE RECALL WAS PERFORMED, AND BOTH THE FORD DEALER I TOOK THE VAN TO, AND ALSO FORD CORPORATE WILL NOT REPAIR OR REPLACE THE AXLE, STATING THAT THE RECALL WAS ONLY GOOD FOR 12 MONTHS, OR 12,000 MILES. UPON DOING SOME RESEARCH ONLINE, THERE HAS BEEN MULTIPLE FORD WINDSTAR OWNERS WHO HAVE HAD SIMILAR PROBLEMS, AND WITH NO HELP FROM FORD TO RESOLVE THIS ISSUE. (FOUND THIS FORUM ONLINE WHERE OWNERS HAVE HAD SIMILAR PROBLEMS AS I AM: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T554_DS514052). I FEEL THAT IT'S NOT FAIR...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000(SUSPENSION) AND HAD TAKEN THE VEHICLE TO THE DEALER TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS EXPECTED TO INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS. THE CONTACT STATED THAT THEY INSPECTED AND SPRAYED ANTI-CORROSION SPRAY ON THE AXLE. ON A LATER OCCASION, THE CONTACT STATED WHEN SHE EXITED THE VEHICLE SHE NOTICED THAT THE REAR DRIVER SIDE TIRE WAS LEANING INTO THE FRAME. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE MECHANIC STATED THAT REAR AXLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,917.

ABS AND BRAKE LIGHTS KEEP COMING ON AND OFF. ALSO HAVE SHAKING IN SUSPENSION FRONT AND BACK. DEALER CONDUCTED THE BACK AXLE REPAIR BUT THE VEHICLE STILL HAS A LITTLE SHAKE WITH NEW TIRES AND FRONT END ALIGNMENT. *TR

THE FRONT RIGHT AXEL BROKE, I DIDN'T HAVE AN ACCIDENT NOR DID I RUN IT INTO A DITCH. THE FRAME HAS CRACKED, ITS WHERE THE AXLE AND THE FRAME MEET. IT'S A 2001 AND YES, IT'S AN OLD VEHICLE, BUT ITS THE ONLY TRANSPORTATION I CAN AFFORD RIGHT NOW. IF I CAN TAKE IT TO A FORD DEALERSHIP TO BE REPAIRED I WOULD. SOME HOW, I BELIEVE THEIR IS A GOD.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE REAR AXLE SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE AXLE HAD FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE REAR AXLE FRACTURED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 129,000.

THE REAR AXLE BROKE IN THE PLACE THAT WAS "FIXED" BY THE RECALL WORK IN 2010. NOTICED SQUEAKING NOISES (TIRE WAS RUBBING) AND A LARGE CLUNK AND WIGGLE WHEN TURNING INTO A PARKING LOT. TOOK A PHOTO WHEN I GOT TO THE PARKING LOT. MY REAR DRIVER'S SIDE TIRE WAS AT AN ANGLE TO THE VEHICLE AND THE REAR AXLE WAS BROKEN UNDER THE COLLAR THAT HAD BEEN ATTACHED BY A DEALER FOR THE RECALL. THE WELD HELD UP, BUT THE AXLE SNAPPED UNDERNEATH THE FIX-UP JOB. APPARENTLY THE RECALL FIX WASN'T REALLY A FIX. TOWED IT INTO A DEALER, WHO TOOK PHOTOS AND TALKED TO FORD. FORD SAID THEY WOULDN'T DO ANYTHING. COST ME $$ TO TOW IT TO THE DEALER AND BACK HOME AGAIN. DON'T HAVE $1,000 TO PAY THE DEALER FOR A NEW REAR AXLE. VERY DISAPPOINTED THAT THEY DIDN'T STAND BY THEIR WORK. VERY THANKFUL THAT...

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, A LOUD ABNORMAL THUMP NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE LEFT REAR WHEEL WAS TILTED INWARD. THE CONTACT MENTIONED THAT THE VEHICLE HAD RECENTLY BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V195000 (SUSPENSION).THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

I WAS ON MY WAY HOME FROM WORK, WHEN MY VAN STARTED TO SHAKE AND SOUND LIKE I HAD A FLAT TIRE. I GOT OUT OF THE VAN AND LOOKED NO FLAT. WHEN I MADE IT HOME I NOTICED THAT THE BACK TIRE WAS LEANING AT AN ANGLE. I CHECKED MY LUG NUTS BUT THEY WERE TIGHT. I LOOKED UNDER THE VAN AND SEEN THAT THE AXLE BRACE WAS BROKEN. I CALLED FORD CUSTOMER SERVICE AT 1-800-392-3673 THEY TOLD ME THAT THE RECALL ON THE REAR AXLE WAS FIXED IN 2010 AND IT DIDN'T MATTER THAT IT WAS THE SAME PROBLEM THEY WERE NOT HELPING. THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT. IF THERE IS A RECALL SHOULDN'T IT STAY IN EFFECT UNTIL THE PROBLEM IS COMPLETELY FIXED NO MATTER HOW MANY TIMES IT TAKES TO CORRECT THE PROBLEM? WHEN I ASKED IF IT HAD CAUSED AN ACCIDENT IF IT...

THE RECALL 10S13 REAR AXLE INSPECTION AND REPAIR WAS PERFORMED ON MY CAR IN 2011. FORD DEALER INSPECTED, CLEANED AND PAINTED AREAS OF REAR AXLE RECOMMENDED BY FORD. THEY INSTALLED ADDITIONAL SUPPORT PARTS. NOW REAR AXLE RUSTED THRU WHERE WORK WAS DONE DURING RECALL WORK. IT IS SAFETY CONCERN. FORD'S TEMPORARY FIX DOES NOT WORK AS PERMANENT FIX. WHEN I CALLED FORD REGARDING THIS PROBLEM, THEY SAY THAT THE RECALL WORK WARRANTY 12 MONTHS ONLY. *TR

ONE WEEK PRIOR TO A SCHEDULED VACATION (900 MILE SOUTH) WE ASKED MECHANIC TO CHECK THE REAR AXLE BECAUSE OF THE PREVIOUS REPAIR FOR THE RECALL. BRACKETS INSTALLED 4/12/2011 BY HALDEMAN FORD IN ALLENTOWN, PA FOR THE RECALL 10S13 WERE IN PLACE PER OUR MECHANIC. SEVERAL SERIOUS CRACKS AND RUST AROUND THE BRACKETS WERE FOUND IN THE AXLE DURING THIS INSPECTION AND PICTURES WERE TAKEN. HALDEMAN FORD AGREED THAT THE AXLE NEEDED TO BE REPLACED BASED ON SEVERE DAMAGE AND RUST, SENT PICTURES TO FORD MOTOR COMPANY, FOR APPROVAL OF REPLACEMENT OF THE REAR AXLE UNDER THE RECALL. FORD ENGINEERS EXAMINE THE PICTURES SENT BY HALDEMAN FORD DENIED THE REPAIR. FORD MOTOR CO. SAID " THE BRACKETS DID WHAT THEY WERE SUPPOSED TO DO". HALDEMAN FORD WAS SURPRISED THAT THE REPAIR WORK WAS DENIED CALLED SARA AT FORD'S CUSTOMER RELATION CENTER WHO INDICATED THAT THEIR POLICY WAS THAT THE FORD...

TOOK FORD WINDSTAR VAN 2001 IN FOR BRAKE INSPECTION BACK ON MARCH 31,2014 WAS SHOWN PICTURE OF REAR AXLE THAT WAS CRACKED IN HALF BUT HAD THE FORD MANUFACTURED BRACKET INSTALLED AS A FIX TO THE RECALLED AXLE ( WHICH I WAS NOT TOLD ABOUT WHEN WE PURCHASED THE USED VAN FROM THE DEALERSHIP). ON MARCH 31, 2014 MY MECHANIC TOLD ME HE WOULD NOT GO ON THE EXPRESSWAY WITH IT. TODAY, 7/30/14 I WAS DRIVING WITH MY CHILDREN IN THE VAN AND I HEARD A TERRIBLE NOISE COMING FROM REAR OF THE VAN. I SLOWED DOWN AND DROVE HOME. WHEN I GOT OUT OF THE VAN AT HOME BOTH OF MY REAR TIRES WERE LEANING INWARDS AND UPON FURTHER INSPECTION LOOKED UNDER THE VAN AND SAW THE AXLE COMPLETELY CRACKED IN HALF WITH A GOOD HALF AN INCH WIDE CRACK THROUGH THE AXLE. WHEN THE MECHANIC TOOK PICTURE BACK...

WHILE DRIVING THROUGH AN INTERSECTION I HEARD A LOUD BANG UNDERNEATH THE CAR AND I LOST ALL STEERING CONTROL! I PARKED THE CAR AND CALLED FOR A TOW. WHEN VAN WAS ON THE FLATBED I OBSERVED THE ENGINE MOUNTING HAD DETACHED ON BOTH SIDES OF THE CAR. THE ENGINE AND OTHER COMPONENTS WERE HANGING DOWN. HAD VAN TOWED HOME. THROUGH MY OWN RESEARCH I FOUND THAT MY VAN WAS PART OF RECALL NO. 11S16 FOR CORROSION RELATED FRACTURES AT THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME. I WAS SHOCKED THAT I HAD NOT BEEN NOTIFIED OF THIS RECALL BECAUSE I HAD BEEN NOTIFIED REGARDING RECALL NO 11S13 FOR REAR AXLE CORROSION RELATED CRACKING. VAN WAS TAKEN FOR INSPECTION AXLE AND WE WERE TOLD IT PASSED AND NOTHING ELSE NEEDED TO BE DONE. HAD VAN TOWED AGAIN, THIS TIME...

WHILE BACKING OUT OF MY DRIVEWAY THE SUBFRAME FELL OUT OF MY VEHICLE CAUSING THE THROTTLE BODY TO OPEN ALL THE WAY DROPPED OUT OF REVERSE AND WENT INTO DRIVE LOST STEERING ,LOST BRAKES JAMMED VEHICLE INTO PARK TO STOP 1 FOOT FROM TELEPHONE POLE. HAD VEHICLE TOWED TO FORD TOOK 1 WEEK TO HERE ANYTHING FROM THEM ,WAS TOLD I COULD NOT HAVE A RENTAL OR LOANER VEHICLE WHILE THEY HAD MY CAR. CALLED FORD CUSTOMER SERVICE LINE WAS TOLD I COULD ONLY GET RENTAL CAR FOR 1 DAY FOR SUBFRAME AND 1 DAY FOR REAR AXLE RECALL , AS OF 7/14 2014 WAS TOLD I WOULD MAYBE HAVE MY VEHICLE BACK BY NEXT WEEK AFTER FORD EVALUATED MY CAR FOR REPAIRS. I DID NOT RECEIVE A PHONE CALL FROM FORD DEALER UNTIL 7/14/2014. *TR

I WAS DRIVING ON INTERSTATE 39 TOWARDS WISCONSIN DELLS WITH MY WIFE AND DAUGHTERS. ABOUT 15 MILES OUT OF MADISON WISCONSIN MY DAUGHTERS BEGAN SCREAMING I LOOKED BACK AND THERE WAS SMOKE EVERYWHERE. I IMMEDIATELY PULLED TO SIDE OF HIGHWAY AND GOT EVERYONE OUT OF THE VEHICLE. BOTH MY REAR TIRES HAD COLLAPSE. I HAD TO GET TOWED INTO A FORD DEALER IN MADISON WISCONSIN. THE REAR AXLE ON THE VAN HAD SPLIT IN HALF. CALLING FORD WAS NO HELP. THEY STATED THAT A RECALL HAD BEEN ON THAT VEHICLE A COUPLE YEARS BACK AND THAT THE WARRANTY ON THAT RECALL HAD EXPIRED. LUCKILY NOTHING HAPPENED TO MY FAMILY BUT IF THESE ISSUES ON THIS RECALL WHICH WAS DONE TWO YEARS AGO HASN'T FIXED THE PROBLEM SOMEONE IS GOING TO GET SERIOUSLY HURT! EVEN IF I FIX THIS PROBLEM I WILL NOT BE ABLE TO TRUST THIS VEHICLE. PLEASE LOOK...